[Skip to main content](#vessel-content) # 0 SQL=UPDATE ERROR ## - **[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")** - [![bhlx's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32858.png)](/forum/user/32858-bhlx "View bhlx's Profile") Topic Author - [ Offline](/forum/user/32858-bhlx) Less More - Posts: 3 - Thank you received: 0 - - - 12 years 4 months ago - 12 years 4 months ago [\#158258](#158258) by [bhlx](/forum/user/32858-bhlx "View bhlx's Profile") *[0 SQL=UPDATE ERROR](/forum/25-install-update/868656-0-sql-update-error#158258 "-- url of the page with the problem -- : teste.bhlx.com.br -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `ehpq3_hikashop_user` AS hku JOIN `ehpq3_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` After install HikaShop and when the instalation goes to install the plugins it gives that error, I try to reinstall the plugins when I enter the configuracion menu that ask to install the misiing plugins and give the same error. What can I do to solve this porblem?")* was created by *[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")* -- url of the page with the problem -- : [ teste.bhlx.com.br](http://teste.bhlx.com.br) -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `ehpq3_hikashop_user` AS hku JOIN `ehpq3_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` [ ![he236750.png](/forum/attachment/17591) ](/forum/attachment/17591 "he236750.png") After install HikaShop and when the instalation goes to install the plugins it gives that error, I try to reinstall the plugins when I enter the configuracion menu that ask to install the misiing plugins and give the same error. [ ![h8d77738.png](/forum/attachment/17592) ](/forum/attachment/17592 "h8d77738.png") What can I do to solve this porblem? - [ ![he236750.png](/forum/attachment/17591) ](/forum/attachment/17591 "he236750.png") [ ](/forum/attachment/17591?download=1 "he236750.png") - [ ![h8d77738.png](/forum/attachment/17592) ](/forum/attachment/17592 "h8d77738.png") [ ](/forum/attachment/17592?download=1 "h8d77738.png") Last edit: 12 years 4 months ago by [bhlx](/forum/user/32858-bhlx "View bhlx's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2ODY1Ni0wLXNxbC11cGRhdGUtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 4 months ago [\#158261](#158261) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[0 SQL=UPDATE ERROR](/forum/25-install-update/868656-0-sql-update-error#158261 "-- url of the page with the problem -- : teste.bhlx.com.br -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `ehpq3_hikashop_user` AS hku JOIN `ehpq3_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` After install HikaShop and when the instalation goes to install the plugins it gives that error, I try to reinstall the plugins when I enter the configuracion menu that ask to install the misiing plugins and give the same error. What can I do to solve this porblem?")* Hi, Please use the Mysqli driver in Joomla, you will get the SQL error message (and error number) instead the query only with a "0" error number. About the plugin install, make sure the folders are writable, like the message given by HikaShop ask you. plugins/ plugins/user plugins/system plugins/search Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2ODY1Ni0wLXNxbC11cGRhdGUtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")** - [![bhlx's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32858.png)](/forum/user/32858-bhlx "View bhlx's Profile") Topic Author - [ Offline](/forum/user/32858-bhlx) Less More - Posts: 3 - Thank you received: 0 - - - 12 years 4 months ago [\#158271](#158271) by [bhlx](/forum/user/32858-bhlx "View bhlx's Profile") Replied by *[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")* on topic *[0 SQL=UPDATE ERROR](/forum/25-install-update/868656-0-sql-update-error#158271 "-- url of the page with the problem -- : teste.bhlx.com.br -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `ehpq3_hikashop_user` AS hku JOIN `ehpq3_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` After install HikaShop and when the instalation goes to install the plugins it gives that error, I try to reinstall the plugins when I enter the configuracion menu that ask to install the misiing plugins and give the same error. What can I do to solve this porblem?")* Hi Jerome, Over MySQLi it gives that error: 1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8_unicode_ci,IMPLICIT) for operation '=' SQL=UPDATE `b0f8v_hikashop_user` AS hku JOIN `b0f8v_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` The permissions are set to 777 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2ODY1Ni0wLXNxbC11cGRhdGUtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")** - [![bhlx's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar32858.png)](/forum/user/32858-bhlx "View bhlx's Profile") Topic Author - [ Offline](/forum/user/32858-bhlx) Less More - Posts: 3 - Thank you received: 0 - - - 12 years 4 months ago - 12 years 4 months ago [\#158331](#158331) by [bhlx](/forum/user/32858-bhlx "View bhlx's Profile") Replied by *[bhlx](/forum/user/32858-bhlx "View bhlx's Profile")* on topic *[0 SQL=UPDATE ERROR](/forum/25-install-update/868656-0-sql-update-error#158331 "-- url of the page with the problem -- : teste.bhlx.com.br -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.2.3 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : Firefox 29.0.1 -- Error-message(debug-mod must be tuned on) -- : 0 SQL=UPDATE `ehpq3_hikashop_user` AS hku JOIN `ehpq3_users` AS ju ON hku.`user_email`=ju.`email` SET hku.`user_cms_id`=ju.`id` WHERE hku.`user_cms_id`!=ju.`id` After install HikaShop and when the instalation goes to install the plugins it gives that error, I try to reinstall the plugins when I enter the configuracion menu that ask to install the misiing plugins and give the same error. What can I do to solve this porblem?")* Solved!!! After remove hikashop tables under phpMyAdmin, download the full packedge and on the file tables.sql change the "x__" by my extencion and "utf8_general_ci" by "utf8_unicode_ci" than import the table.sql on phpMyAdmin and finally install the packedge from the file. Works fine now Last edit: 12 years 4 months ago by [bhlx](/forum/user/32858-bhlx "View bhlx's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2ODY1Ni0wLXNxbC11cGRhdGUtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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