[Skip to main content](#vessel-content) # Can't Get Single State Tax Working ## - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#160498](#160498) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160498 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* was created by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome - [ ![h4ed1dc4.png](/forum/attachment/17921) ](/forum/attachment/17921 "h4ed1dc4.png") [ ](/forum/attachment/17921?download=1 "h4ed1dc4.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 4 months ago [\#160520](#160520) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160520 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Hello, Did you set the "Product tax category" option of your product configuration page to "Standard Florida Tax" ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#160615](#160615) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Replied by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160615 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* I did add it to each product, attached are some additional screen shots. Had tax applying to every state at one point, but tried setting it just to Florida and I can't get it working. Thanks! - [ ![h36eee76.png](/forum/attachment/17950) ](/forum/attachment/17950 "h36eee76.png") [ ](/forum/attachment/17950?download=1 "h36eee76.png") - [ ![h484ab37.png](/forum/attachment/17951) ](/forum/attachment/17951 "h484ab37.png") [ ](/forum/attachment/17951?download=1 "h484ab37.png") - [ ![he6e0189.png](/forum/attachment/17952) ](/forum/attachment/17952 "he6e0189.png") [ ](/forum/attachment/17952?download=1 "he6e0189.png") - [ ![h7e4fbde.png](/forum/attachment/17953) ](/forum/attachment/17953 "h7e4fbde.png") [ ](/forum/attachment/17953?download=1 "h7e4fbde.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 4 months ago [\#160674](#160674) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160674 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Hi, It seems that you have two Florida state zone. Please delete one of them and make sure that the other is listed as a sub zone of the USA country zone, and that it is selected in your tax rule (and that it wasn't the deleted one) and do the same check for the address of your test user on your frontend. It's possible that you didn't see the tax because your user address didn't use the same zone as your tax rule because of that and thus the tax rate was not applied. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#160830](#160830) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Replied by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160830 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Ok have only one Florida zone. Still no luck. Attached is a set of screenshots. - [ ![h94bbf8f.jpg](/forum/attachment/17981) ](/forum/attachment/17981 "h94bbf8f.jpg") [ ](/forum/attachment/17981?download=1 "h94bbf8f.jpg") - [ ![h186e004.jpg](/forum/attachment/17982) ](/forum/attachment/17982 "h186e004.jpg") [ ](/forum/attachment/17982?download=1 "h186e004.jpg") - [ ![h6dfb62d.jpg](/forum/attachment/17983) ](/forum/attachment/17983 "h6dfb62d.jpg") [ ](/forum/attachment/17983?download=1 "h6dfb62d.jpg") - [ ![hb2b42fe.jpg](/forum/attachment/17984) ](/forum/attachment/17984 "hb2b42fe.jpg") [ ](/forum/attachment/17984?download=1 "hb2b42fe.jpg") - [ ![h5ce4ba4.jpg](/forum/attachment/17985) ](/forum/attachment/17985 "h5ce4ba4.jpg") [ ](/forum/attachment/17985?download=1 "h5ce4ba4.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile")** - [![Dorgo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8838-dorgo "View Dorgo's Profile") - [ Offline](/forum/user/8838-dorgo) Less More - Posts: 51 - Thank you received: 1 - - 12 years 4 months ago - 12 years 4 months ago [\#160927](#160927) by [Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile") Replied by *[Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160927 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* I had the same problem after updating 2.2.2 to 2.3.1 Hikashop added new columns to the #__hikashop_taxation table Code: b.taxation_date_start <= 1403165278 AND (b.taxation_date_end = 0 OR b.taxation_date_end > 1403165278) which resulted in Code: Unknown column 'b.taxation_date_start' in 'where clause' For me this was caused by updating hikashop on a staging server, then copying the files across. Installing on the live site allowed the database migrations to run. Last edit: 12 years 4 months ago by [Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#161009](#161009) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Replied by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#161009 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Checked the tables and don't see that column. Some screenshots attached. Hope support can help me out with this issue. Have a meeting with the client today and we are suppose to launch the site tomorrow. ![:unsure:](/media/kunena/emoticons/22.png ":unsure:") - [ ![h93d5de8.jpg](/forum/attachment/18004) ](/forum/attachment/18004 "h93d5de8.jpg") [ ](/forum/attachment/18004?download=1 "h93d5de8.jpg") - [ ![hf60f882.jpg](/forum/attachment/18005) ](/forum/attachment/18005 "hf60f882.jpg") [ ](/forum/attachment/18005?download=1 "hf60f882.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 4 months ago [\#160931](#160931) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#160931 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Hi, Your settings look fine. What Dorgo is proposing is indeed something to check and you can read more about such missing column issues here: [ www.hikashop.com/support/support/documen...tibility-issues.html](https://www.hikashop.com/support/support/documentation/61-hikashop-compatibility-issues.html) Normally, if you turn on the debug mode of the Joomla configuration, you should see the query error relative to the missing column, if it comes from that. Otherwise, it means that there is still a problem with the zones. Normally, it's really easy to setup. You don't even have to mess with zones, tax rules, etc. You just fill your tax name and tax rate during the wizard setup at the end of the first install and it works. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#161041](#161041) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Replied by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#161041 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* So settings look fine, have no errors. It's already installed and all configured, so we are passed the wizard. Is there anyway we could create a temp login and have you check out the back end of the site? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile")** - [![Dorgo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8838-dorgo "View Dorgo's Profile") - [ Offline](/forum/user/8838-dorgo) Less More - Posts: 51 - Thank you received: 1 - - 12 years 4 months ago - 12 years 4 months ago [\#161061](#161061) by [Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile") Replied by *[Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#161061 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* taxation_date_start and taxation_date_end columns are visible in your screenshot, so it is not the same problem. Last edit: 12 years 4 months ago by [Dorgo](/forum/user/8838-dorgo "View Dorgo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14271 - - 12 years 4 months ago [\#161053](#161053) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#161053 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Yes. Provide a backend access and a link to the backend via our contact form and we'll have a look: [ www.hikashop.com/contact-us.html](https://www.hikashop.com/contact-us.html) The following user(s) said Thank You: [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")** - [![IntriguingMedia's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/time_eye.jpg)](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Topic Author - [ Offline](/forum/user/31668-intriguingmedia) Less More - Posts: 8 - Thank you received: 0 - - 12 years 4 months ago [\#161190](#161190) by [IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile") Replied by *[IntriguingMedia](/forum/user/31668-intriguingmedia "View IntriguingMedia's Profile")* on topic *[Can't Get Single State Tax Working](/forum/25-install-update/869055-cant-get-single-state-tax-working#161190 "I've tried and tried and just can't get the the single state tax rate set. Searched the forum and tried some of those with no luck. Attached are some screen shots, did I miss something? Thanks! -- HikaShop version -- : Business: 2.3.1 -- Joomla version -- : 2.5.22 -- PHP version -- : 5.3.22 -- Browser(s) name and version -- : Chrome")* Info sent, Thank! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTA1NS1jYW50LWdldC1zaW5nbGUtc3RhdGUtdGF4LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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