[Skip to main content](#vessel-content) # Can't save configuration ## - **[retfor](/forum/user/33230-retfor "View retfor's Profile")** - [![retfor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33230-retfor "View retfor's Profile") Topic Author - [ Offline](/forum/user/33230-retfor) Less More - Posts: 3 - Thank you received: 0 - - 12 years 4 months ago [\#162182](#162182) by [retfor](/forum/user/33230-retfor "View retfor's Profile") *[Can't save configuration](/forum/25-install-update/869345-cant-save-configuration#162182 "Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter")* was created by *[retfor](/forum/user/33230-retfor "View retfor's Profile")* Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to [ www.scandinavianrhetoric.eu/administrator/](http://www.scandinavianrhetoric.eu/administrator/)<br>index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "<br>" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTM0NS1jYW50LXNhdmUtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 4 months ago [\#162187](#162187) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can't save configuration](/forum/25-install-update/869345-cant-save-configuration#162187 "Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter")* Hi, The '<br>' is not normal, please check the HTML generate code of the configuration page in order to see the action in the "<form>" element. But, the url is hard coded in the HikaShop view, it is strange that a "<br>" is added. The code in the HikaShop config view : Code: <form action="index.php?option=<?php echo HIKASHOP_COMPONENT ?>&amp;ctrl=config" method="post" name="adminForm" id="adminForm"> Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTM0NS1jYW50LXNhdmUtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[retfor](/forum/user/33230-retfor "View retfor's Profile")** - [![retfor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33230-retfor "View retfor's Profile") Topic Author - [ Offline](/forum/user/33230-retfor) Less More - Posts: 3 - Thank you received: 0 - - 12 years 3 months ago - 12 years 3 months ago [\#162208](#162208) by [retfor](/forum/user/33230-retfor "View retfor's Profile") Replied by *[retfor](/forum/user/33230-retfor "View retfor's Profile")* on topic *[Can't save configuration](/forum/25-install-update/869345-cant-save-configuration#162208 "Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter")* Thanks for your reply! Found the code - but no <br> (or hidden line break or anything). Have replaced the full com_Hikashop in /administrator - but the problem persists. This is quite strange. Is it a database problem? Peter PS: Get the same <br> and 403 when trying to save Views: administrator/<br>index.php?option=com_hikashop&ctrl=view Last edit: 12 years 3 months ago by [retfor](/forum/user/33230-retfor "View retfor's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTM0NS1jYW50LXNhdmUtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 3 months ago [\#162214](#162214) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't save configuration](/forum/25-install-update/869345-cant-save-configuration#162214 "Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter")* Hi, I don't think that it has anything to do with the br tag and that the br tag you see is just a display glitch of the error message, but that the real problem is that your server has some kind of security module like mod_security which is configured too strongly and forbid that request because it contains too many fields or something like that. I would recommend to review the server setup with your hosting company to see if you have mod_security or suexec or something like that configured on your web server and see if there is an option which can be deactivated to avoid that problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTM0NS1jYW50LXNhdmUtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[retfor](/forum/user/33230-retfor "View retfor's Profile")** - [![retfor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33230-retfor "View retfor's Profile") Topic Author - [ Offline](/forum/user/33230-retfor) Less More - Posts: 3 - Thank you received: 0 - - 12 years 3 months ago [\#162258](#162258) by [retfor](/forum/user/33230-retfor "View retfor's Profile") Replied by *[retfor](/forum/user/33230-retfor "View retfor's Profile")* on topic *[Can't save configuration](/forum/25-install-update/869345-cant-save-configuration#162258 "Hi Hika, Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ index.php?option=com_hikashop&ctrl=config Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved Fresh install of Joomla 3.3.1 / Hika 2.3.1 Is it the little "" ?? (Where does that come from? - and it's not included in the 403-adress...) Any clues? Peter")* I'll check with my provider and let you know. Thanks! Peter Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTM0NS1jYW50LXNhdmUtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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