[Skip to main content](#vessel-content) # No images & no thumbs after cvs import ## - **[bebbington](/forum/user/33451-bebbington "View bebbington's Profile")** - [![bebbington's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33451-bebbington "View bebbington's Profile") Topic Author - [ Offline](/forum/user/33451-bebbington) Less More - Posts: 2 - Thank you received: 0 - - 12 years 3 months ago [\#164662](#164662) by [bebbington](/forum/user/33451-bebbington "View bebbington's Profile") *[No images & no thumbs after cvs import](/forum/25-install-update/869817-no-images-no-thumbs-after-cvs-import#164662 " joomla3.birdhousefollies.com/shop HikaShop [1407140009] -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.21 -- Browser(s) name and version -- : Firefox 30 -- Error-message(debug-mod must be tuned on) -- : no error message Hi Guys, Sorry for such a basic issue but I have messed about with the cvs file and imported many times without success. The import is straight forward with all data importing without error except the images. They have all been uploaded to the upload folder but after importing the cvs file, no images appear in the shop and no thumbnails are created in the thumbnail folders. Any help/suggestions would be gratefully appreciated.")* was created by *[bebbington](/forum/user/33451-bebbington "View bebbington's Profile")* [ joomla3.birdhousefollies.com/shop](http://joomla3.birdhousefollies.com/shop) HikaShop [1407140009] -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.21 -- Browser(s) name and version -- : Firefox 30 -- Error-message(debug-mod must be tuned on) -- : no error message Hi Guys, Sorry for such a basic issue but I have messed about with the cvs file and imported many times without success. The import is straight forward with all data importing without error except the images. They have all been uploaded to the upload folder but after importing the cvs file, no images appear in the shop and no thumbnails are created in the thumbnail folders. Any help/suggestions would be gratefully appreciated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTgxNy1uby1pbWFnZXMtbm8tdGh1bWJzLWFmdGVyLWN2cy1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")** - [![lionel75's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/11856-lionel75 "View lionel75's Profile") - [ Offline](/forum/user/11856-lionel75) Less More - Posts: 846 - Thank you received: 92 - - 12 years 3 months ago - 12 years 3 months ago [\#164665](#164665) by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile") Replied by *[lionel75](/forum/user/11856-lionel75 "View lionel75's Profile")* on topic *[No images & no thumbs after cvs import](/forum/25-install-update/869817-no-images-no-thumbs-after-cvs-import#164665 " joomla3.birdhousefollies.com/shop HikaShop [1407140009] -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.21 -- Browser(s) name and version -- : Firefox 30 -- Error-message(debug-mod must be tuned on) -- : no error message Hi Guys, Sorry for such a basic issue but I have messed about with the cvs file and imported many times without success. The import is straight forward with all data importing without error except the images. They have all been uploaded to the upload folder but after importing the cvs file, no images appear in the shop and no thumbnails are created in the thumbnail folders. Any help/suggestions would be gratefully appreciated.")* Hi sorry for my bad english .. delete all regard's Last edit: 12 years 3 months ago by [lionel75](/forum/user/11856-lionel75 "View lionel75's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTgxNy1uby1pbWFnZXMtbm8tdGh1bWJzLWFmdGVyLWN2cy1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bebbington](/forum/user/33451-bebbington "View bebbington's Profile")** - [![bebbington's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33451-bebbington "View bebbington's Profile") Topic Author - [ Offline](/forum/user/33451-bebbington) Less More - Posts: 2 - Thank you received: 0 - - 12 years 3 months ago [\#164666](#164666) by [bebbington](/forum/user/33451-bebbington "View bebbington's Profile") Replied by *[bebbington](/forum/user/33451-bebbington "View bebbington's Profile")* on topic *[No images & no thumbs after cvs import](/forum/25-install-update/869817-no-images-no-thumbs-after-cvs-import#164666 " joomla3.birdhousefollies.com/shop HikaShop [1407140009] -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.21 -- Browser(s) name and version -- : Firefox 30 -- Error-message(debug-mod must be tuned on) -- : no error message Hi Guys, Sorry for such a basic issue but I have messed about with the cvs file and imported many times without success. The import is straight forward with all data importing without error except the images. They have all been uploaded to the upload folder but after importing the cvs file, no images appear in the shop and no thumbnails are created in the thumbnail folders. Any help/suggestions would be gratefully appreciated.")* Hi Lionel, Thank you for your reply. I assume that you are not English as I am not able to understand any of what you have said. But thanks for having a go. alan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTgxNy1uby1pbWFnZXMtbm8tdGh1bWJzLWFmdGVyLWN2cy1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 3 months ago [\#164710](#164710) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No images & no thumbs after cvs import](/forum/25-install-update/869817-no-images-no-thumbs-after-cvs-import#164710 " joomla3.birdhousefollies.com/shop HikaShop [1407140009] -- Joomla version -- : 3.3.1 -- PHP version -- : 5.4.21 -- Browser(s) name and version -- : Firefox 30 -- Error-message(debug-mod must be tuned on) -- : no error message Hi Guys, Sorry for such a basic issue but I have messed about with the cvs file and imported many times without success. The import is straight forward with all data importing without error except the images. They have all been uploaded to the upload folder but after importing the cvs file, no images appear in the shop and no thumbnails are created in the thumbnail folders. Any help/suggestions would be gratefully appreciated.")* Hi, The CSV is ok, so I guess it's one of those things: - You didn't upload the images in the "upload folder" of the configuration - You have a different case between your filenames in the CSV and the filenames in the upload folder (the best is to have lowercase for the whole filename in order to avoid any case issue) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2OTgxNy1uby1pbWFnZXMtbm8tdGh1bWJzLWFmdGVyLWN2cy1pbXBvcnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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