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#   Installation configuration

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12 years 2 months ago [\#166724](#166724) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  *[Installation configuration](/forum/25-install-update/870236-installation-configuration#166724 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")* was created by *[homayra](/forum/user/32881-homayra "View homayra's Profile")*

Hi Dear,
I installed hikka shop on my site, great tool.
I have some small with sitting it up properly.

1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details
2. I want the product detail, specification and description to be displayed in tabs
3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end
4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed
5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.

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12 years 2 months ago [\#166726](#166726) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#166726 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

1. It's related to the configuration of your "related" product listing module.
There is an option to display the link to the product page or not.

2. It's related to your HikaShop configuration.
You can select the default product page layout.

3. It's related to your HikaShop configuration.
You can select how you want the price are displayed (with tax, without tax, both..)

4. You can create new HikaShop product listing modules and select the option you need for your specification ; like a category filter, a sorting on the most viewed, etc

5. You have to specify weight on your products if you want that the UPS shipping plugin process the shipping price.
The plugin also require some information like a valid user shipping address (or a compatible country) and other different elements.
But without any more detail about your UPS plugin configuration, it will be difficult to tell you if you missed something or if you have a too restricted restriction.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 2 months ago [\#166802](#166802) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#166802 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Dear Jerome,
thank you for the quick reply.
1. Done thank you!
2. I did it but now I have the description displayed twice
[ www.kabinetry.ca.vs6.korax.net/index.php.../product/31-43320-oz](http://www.kabinetry.ca.vs6.korax.net/index.php/products/product/31-43320-oz)
or some pages dont display in tabs what am I doing wrong?
3. Done thank you!
4. Done thank you!
5. I have the weight and height but it is still not going beyond the shipping it simply stops at shipping and say no shipping method found. I did fill out the shipping methods in the configuratiion already.
Please advise.

thanks

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12 years 2 months ago [\#166805](#166805) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#166805 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

2. The "tab" layout display twice the description.
The first description (not in the tab) is the mini-description ; it stops the description content at the "read more" element.
If you're not using the "read more" element, you will see twice the exact same content.
At this moment the best will be to override the view "show_tabular" in order to not display the description above the tabs.
[ www.hikashop.com/support/support/documen...ize-the-display.html](http://www.hikashop.com/support/support/documentation/153-customize-the-display.html)

5. Like I said in my previous message, we will require more details about your UPS plugin configuration ; a screenshot of your configuration (you can remove/hide the credentials), also of a screenshot during your checkout in order to have more details about the content you used (product, address, etc).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 2 months ago [\#167031](#167031) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167031 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Dear Jerome,
Once again thank you for your endless support. Much appreciated.
I have attached two screen shots for the front end of the site as well as backend.
Alternatively you can also go to
[ www.kabinetry.ca.vs6.korax.net](http://www.kabinetry.ca.vs6.korax.net) click on
online store &gt;&gt; lighting &gt;&gt; indoor and pretend to buy a product.
You will see it just does not go to next step.
Also how can a buyer (guest) can purchase from the site without registering.
thanks

- [ ![Screen&#95;Shot&#95;2014-08-11&#95;at&#95;2&#95;13&#95;10&#95;PM.png](/forum/attachment/18929) ](/forum/attachment/18929 "...2&#95;13&#95;10&#95;PM.png") [ ](/forum/attachment/18929?download=1 "...2&#95;13&#95;10&#95;PM.png")
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12 years 2 months ago [\#167045](#167045) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167045 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

Thanks but some very important information are still missing.

> You have to specify weight on your products if you want that the UPS shipping plugin process the shipping price.

We have to know the full configuration of your UPS plugin and we have to be sure that you have specified weights and sizes for all of your products, otherwise, the UPS plugin won't work, as I said before.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 2 months ago [\#167177](#167177) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167177 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi Jerome,
I did specify the weight and indeed it is working.
One new problem that I have is that it is not calculating the taxes?
How can I show the products in the products without and once an order is placed taxes are calculated.

also
On my main product page some random products are appearing how can I avoid that?
[ www.kabinetry.ca.vs6.korax.net/index.php/products](http://www.kabinetry.ca.vs6.korax.net/index.php/products)

We spoke about the content to be displayed in tabular format.
It is not working on all the products.
for example
[ www.kabinetry.ca.vs6.korax.net/index.php.../product/24-43193aub](http://www.kabinetry.ca.vs6.korax.net/index.php/products/product/24-43193aub)
[ www.kabinetry.ca.vs6.korax.net/index.php...-43190aub?Itemid=206](http://www.kabinetry.ca.vs6.korax.net/index.php/component/hikashop/product/26-43190aub?Itemid=206)

Please advise.
thanks

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12 years 2 months ago [\#167194](#167194) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167194 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

1. Please provide a screenshot of the screen in the menu System&gt;Taxes of HikaShop so that we can see how you configured your taxes and make sure that you turned off the "show taxes prices" option of the configuration so that it only displays the taxes on the checkout after the user has entered his address.

2. Where do you get random products on that page ? I don't see any problem. Please provide a screenshot.

3. Please check the "layout on product page" option of the product and the category. One of them must have been set to something else than tabular.

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12 years 2 months ago [\#167320](#167320) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167320 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi Dear,
thank you for looking into this.
1. Please see attached a screen shot of the back end for the taxes. (Screen shot 1)
2. When I place order it does not show any taxes as well in the front end, how can I fix this. (Screen shot 2)
3. Random images showing on the main page (Screen shot 3)
regards

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12 years 2 months ago [\#167340](#167340) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167340 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

1. and 2. Please provide a screenshot of the screen in the menu System&gt;Taxes of HikaShop so that we can see how you configured your taxes. What you provided is a screenshot of the taxes section of the Main tab of the configuration of HikaShop which is something else than what I asked for.

3. These are not random. These are the products of the categories. They are displayed there because in the options of your products listing module (that you can find when editing it (id 141) via the menu Display&gt;Content modules), you have the "sub element filter" option set to "all sub elements" instead of "direct sub elements" so it is displaying the products of all the levels of categories below the current category instead of just the products directly below the current category.

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12 years 2 months ago [\#167444](#167444) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167444 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi Dear,
This is what I have.
Hope it is the right information.
Attachement 1-3 is for the taxes issue and attachement number 4 is for the random images.
I do have as direct sub element, but it is still displaying the random images.

Please advise.

thanks

- [ ![1&#95;2014-08-14.png](/forum/attachment/18982) ](/forum/attachment/18982 "1&#95;2014-08-14.png") [ ](/forum/attachment/18982?download=1 "1&#95;2014-08-14.png")
- [ ![2&#95;2014-08-14.png](/forum/attachment/18983) ](/forum/attachment/18983 "2&#95;2014-08-14.png") [ ](/forum/attachment/18983?download=1 "2&#95;2014-08-14.png")
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12 years 2 months ago [\#167486](#167486) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167486 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

1. The settings of your tax rules look all fine. Please make sure that you selected the "default tax category" in your products "tax category" option or the tax rule will be ignored.

2. Turn off the "recently viewed" option of your module.

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12 years 2 months ago -  12 years 2 months ago [\#167573](#167573) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167573 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi Dear,
Sorry but nothing is working.
1. Can you please be specific where I can change the tax catagory.
A step by step instruction would be appreciated

2. I do not have a module in my modual manager.
A step by step instruction would be appreciated how to turn it off.

thanks

Here is the link of the site
[ www.kabinetry.ca.vs6.korax.net/index.php/products](http://www.kabinetry.ca.vs6.korax.net/index.php/products)

Last edit: 12 years 2 months ago by [homayra](/forum/user/32881-homayra "View homayra's Profile").

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12 years 2 months ago [\#167594](#167594) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167594 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

2. He was talking about the screenshot named "4" in your previous post.
Even if the option is set to "inherit", Nicolas recommend you to set it to "no".
But I made some test and I don't see any random image. It's the product listing and the image I got in my browser are the exact same content as you made in your screenshot. So it's not random at all ; that's why I do not understand your question (and I do not understand the answer of Nicolas too).
Well, it's my point of view.

1. Well, let's reformulate what Nicolas wrote.

> Please make sure that you selected the "default tax category" in your products "tax category" option or the tax rule will be ignored.

When you create or edit a product, you can select a tax category.
If the product have the tax category set to "none", it will mean that the product won't have any tax applied.
So you have to check that your products are right using the tax category named "default tax category".

See "product tax category" here :
[ www.hikashop.com/support/support/documen...r-documentation.html](http://www.hikashop.com/support/support/documentation/62-hikashop-developer-documentation.html)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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12 years 2 months ago [\#167909](#167909) by [homayra](/forum/user/32881-homayra "View homayra's Profile")  Replied by *[homayra](/forum/user/32881-homayra "View homayra's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#167909 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Is there a number that I can call.
I have been going back and forth for the past two weeks and there are no results.
Please give me a number to call and maybe we can solve the tax issue.

Those products that are showing I do not want to show them at all.
All I want to display in the first page is the catagories.

Tax
I do not want any tax on the main product pages.
once they order the tax should be added.

that is all what I want.

thanks

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12 years 2 months ago [\#168288](#168288) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installation configuration](/forum/25-install-update/870236-installation-configuration#168288 "Hi Dear, I installed hikka shop on my site, great tool. I have some small with sitting it up properly.  1. the related products underneath a certain product are not links you can only purchase them, you can not click on the to view details 2. I want the product detail, specification and description to be displayed in tabs 3. My price is diplayed with tax, I want it to be display with out tax, but the taxes should be calculated at the end 4. Is there a modual that can display only a certain catagory of products, For exampla the lates added or featured product or most viewed 5. When I order the product I can not go beyond shipping, it keeps saying no shipping method found, but I already have a UPS shipping method entered there.")*

Hi,

It's simple settings configuration. Telling you the same by phone won't help and we don't have phone support anyway.
Please provide a backend access and we can look at your settings and fix them for you.
[ www.hikashop.com/support/contact-us.html](http://www.hikashop.com/support/contact-us.html)
Please also provide a link to this thread in your contact request so that we know why you're sending your credentials.

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