[Skip to main content](#vessel-content) # Bitpay Plugin problem ## - **[Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile")** - [![Mikemike's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30063-mikemike "View Mikemike's Profile") Topic Author - [ Offline](/forum/user/30063-mikemike) Less More - Posts: 23 - Thank you received: 0 - - 12 years 2 months ago - 12 years 2 months ago [\#166746](#166746) by [Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile") *[Bitpay Plugin problem](/forum/25-install-update/870240-bitpay-plugin-problem#166746 "-- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Hey guys, I'm having a problem with the bitpay plugin for my site. When trying to make a payment it says: Sorry your transaction did not go through successfully, please try again. Error: C Any ideas why? Thanks Sry wrong place, should be in payment methods")* was created by *[Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile")* -- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Hey guys, I'm having a problem with the bitpay plugin for my site. When trying to make a payment it says: Sorry your transaction did not go through successfully, please try again. Error: C Any ideas why? Thanks Sry wrong place, should be in payment methods - [ ![Unbenannt.jpg](/forum/attachment/18889) ](/forum/attachment/18889 "Unbenannt.jpg") [ ](/forum/attachment/18889?download=1 "Unbenannt.jpg") Last edit: 12 years 2 months ago by [Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDI0MC1iaXRwYXktcGx1Z2luLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 2 months ago [\#166756](#166756) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Bitpay Plugin problem](/forum/25-install-update/870240-bitpay-plugin-problem#166756 "-- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Hey guys, I'm having a problem with the bitpay plugin for my site. When trying to make a payment it says: Sorry your transaction did not go through successfully, please try again. Error: C Any ideas why? Thanks Sry wrong place, should be in payment methods")* Hi, Looking at the code, I can see that the error message is not handled properly. Please change the line: Code: JFactory::getApplication()->enqueueMessage('Sorry your transaction did not go through successfully, please try again.<br/>Error:'.$invoice['error']['message'], 'error'); to: Code: JFactory::getApplication()->enqueueMessage('Sorry your transaction did not go through successfully, please try again.<br/>Error:'.$invoice['error'], 'error'); in the file plugins/hikashoppayment/hikabitcoin/hikabitcoin.php and try again. You should then get the end of the error message which will explain what is wrong in more details. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDI0MC1iaXRwYXktcGx1Z2luLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile")** - [![Mikemike's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30063-mikemike "View Mikemike's Profile") Topic Author - [ Offline](/forum/user/30063-mikemike) Less More - Posts: 23 - Thank you received: 0 - - 12 years 2 months ago - 12 years 2 months ago [\#166785](#166785) by [Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile") Replied by *[Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile")* on topic *[Bitpay Plugin problem](/forum/25-install-update/870240-bitpay-plugin-problem#166785 "-- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Hey guys, I'm having a problem with the bitpay plugin for my site. When trying to make a payment it says: Sorry your transaction did not go through successfully, please try again. Error: C Any ideas why? Thanks Sry wrong place, should be in payment methods")* Hey nic, thanks for the reply. Now I get this message: Sorry your transaction did not go through successfully, please try again. Error:connect() timed out! I also noticed, that when Iam logged in with an user, it instantly finishes the order by clicking of one of the payment method. So it usually should finish the order only by clicking "Order" not by clicking on one of the payment methods. It does it right, when Iam not logged in with an user. Last edit: 12 years 2 months ago by [Mikemike](/forum/user/30063-mikemike "View Mikemike's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDI0MC1iaXRwYXktcGx1Z2luLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 2 months ago [\#166791](#166791) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Bitpay Plugin problem](/forum/25-install-update/870240-bitpay-plugin-problem#166791 "-- HikaShop version -- : 2.3.2 Business -- Joomla version -- : 3.3.3 -- PHP version -- : 5.4 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Sorry your transaction did not go through successfully, please try again. Hey guys, I'm having a problem with the bitpay plugin for my site. When trying to make a payment it says: Sorry your transaction did not go through successfully, please try again. Error: C Any ideas why? Thanks Sry wrong place, should be in payment methods")* Hi, This is because your website cannot access your payment gateway. You need to see with your system administrator/hosting company so that they can allow the website to access the outside world, or at least access to the payment gateway in the firewall they have in place. Regarding the order finish, you can change that with the "Auto submit shipping and payment methods selection" option of the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDI0MC1iaXRwYXktcGx1Z2luLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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