[Skip to main content](#vessel-content) # Guest checkout and email address ## - **[handsun](/forum/user/5989-handsun "View handsun's Profile")** - [![handsun's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5989-handsun "View handsun's Profile") Topic Author - [ Offline](/forum/user/5989-handsun) Less More - Posts: 18 - Thank you received: 0 - - 12 years 2 months ago [\#168631](#168631) by [handsun](/forum/user/5989-handsun "View handsun's Profile") *[Guest checkout and email address](/forum/25-install-update/870562-guest-checkout-and-email-address#168631 "-- url of the page with the problem -- : atv-utv-accessories.com -- HikaShop version -- : 2.3.2 -- Joomla version -- : 1.7 -- PHP version -- : 5.3 -- Browser(s) name and version -- : all I have no registration enabled for checkout, (we do not want users to register) If I do not put login in the checkout configuration, then the address fields do not show up. So I have to put login, if someone who has already bought something comes to the page and enters their email address, the cart will not allow them to checkout. I am confused as to optimum settings and checkout layout for a cart with no user registration needed. This is what I have right now cart,login_address,shipping_payment,confirm_cart_status_fields,end")* was created by *[handsun](/forum/user/5989-handsun "View handsun's Profile")* -- url of the page with the problem -- : [ atv-utv-accessories.com](https://atv-utv-accessories.com) -- HikaShop version -- : 2.3.2 -- Joomla version -- : 1.7 -- PHP version -- : 5.3 -- Browser(s) name and version -- : all I have no registration enabled for checkout, (we do not want users to register) If I do not put login in the checkout configuration, then the address fields do not show up. So I have to put login, if someone who has already bought something comes to the page and enters their email address, the cart will not allow them to checkout. I am confused as to optimum settings and checkout layout for a cart with no user registration needed. This is what I have right now cart,login_address,shipping_payment,confirm_cart_status_fields,end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDU2Mi1ndWVzdC1jaGVja291dC1hbmQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 2 months ago [\#168633](#168633) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guest checkout and email address](/forum/25-install-update/870562-guest-checkout-and-email-address#168633 "-- url of the page with the problem -- : atv-utv-accessories.com -- HikaShop version -- : 2.3.2 -- Joomla version -- : 1.7 -- PHP version -- : 5.3 -- Browser(s) name and version -- : all I have no registration enabled for checkout, (we do not want users to register) If I do not put login in the checkout configuration, then the address fields do not show up. So I have to put login, if someone who has already bought something comes to the page and enters their email address, the cart will not allow them to checkout. I am confused as to optimum settings and checkout layout for a cart with no user registration needed. This is what I have right now cart,login_address,shipping_payment,confirm_cart_status_fields,end")* Hi, > if someone who has already bought something comes to the page and enters their email address, the cart will not allow them to checkout Do you have any error message display when the checkout refuse the email address ? HikaShop guest checkout does not allow to use emails which already have an Joomla user account. It means that if you just use the email for guest checkout, you should be able to re-use afterwards. But if you create a Joomla account with the email, HikaShop won't allow you to use this email because you can "login" with. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MDU2Mi1ndWVzdC1jaGVja291dC1hbmQtZW1haWwtYWRkcmVzcz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.137 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)