[Skip to main content](#vessel-content) # Error 403 after registration in checkout page ## - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago - 12 years 1 month ago [\#171204](#171204) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171204 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* was created by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* -- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is <domain>/shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny Last edit: 12 years 1 month ago by [bp54](/forum/user/33970-bp54 "View bp54's Profile"). Reason: added link info Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 1 month ago [\#171265](#171265) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171265 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, Is the link a valid link ? I think that you have an issue related to this topic: [ hikashop.com/forum/checkout/870874-forbi...g-emails.html#170410](https://hikashop.com/forum/checkout/870874-forbidden-error-when-editing-emails.html#170410) It seems to be coming from your mod_security apache module which is to aggressive. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#171275](#171275) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171275 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi Xavier, The workaround in .htaccess did not work so I asked my hosting provider if they could change the mod_security setting. I'll keep you updated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#171314](#171314) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171314 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* The hostingprovider told me mod_security was not applicable for this site/domain. They checked the log and their conclusion is that it is a security thing within Joomla/Hikashop Here is the log; x.x.183.119 - - [16/Sep/2014:16:07:22 +0200] "POST /shop/nl/maaiers/klepelmaaier/checkout/step/step-1 HTTP/1.1" 403 1262 "[ www.xxxx.nl/shop/nl/maaiers/klepelmaaier/checkout](http://www.xxxx.nl/shop/nl/maaiers/klepelmaaier/checkout)" "Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36" x.x.183.119 - - [16/Sep/2014:16:07:23 +0200] "GET /shop/templates/system/css/error.css HTTP/1.1" 304 202 "[ www.xxxx.nl/shop/nl/maaiers/klepelmaaier/checkout/step/step-1](http://www.xxxx.nl/shop/nl/maaiers/klepelmaaier/checkout/step/step-1)" "Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.120 Safari/537.36" If you like, I would be glad to give you the link to the site in a PM, so you could check it yourself. It is also possible to give you access to the backend. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 1 month ago [\#171324](#171324) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171324 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* HikaShop has no security thing which would produce such error. It usually comes from mod_security. Yes, please provide a backend access to your website via our contact form with a link to this thread: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#171908](#171908) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171908 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Thanks! backend access has been sent via the contact-form. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 1 month ago [\#171928](#171928) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#171928 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* The backend access you provided didn't work. Could you double check it please ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#172026](#172026) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#172026 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi Nicolas, Backend account has been reset and checked and has just been sent again. Should be okay now. Regards, Benny. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 1 month ago [\#172164](#172164) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#172164 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, It's working yes. I checked HikaShop, the settings of Joomla and HikaShop on your website but couldn't find any clue. As far as I can see it doesn't come from HikaShop at all. We would need a FTP access in order to analyze the code to tell you where it's coming from. Could you provide that as well ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#172184](#172184) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#172184 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, Just sent the credentials via your contact form. Regards, Benny Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 1 month ago [\#172888](#172888) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#172888 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, Because of the security issue with version **2.3.2** I just upgraded Hikashop Business to **v 2.3.3.** Unfortunately this upgrade did not solve the problem with the 403 error after registration in checkout page. Regards, Benny. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 1 month ago [\#172899](#172899) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#172899 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, HikaShop 2.3.3 is HikaShop 2.3.2 with the security patch. The next (full) release which should be HikaShop 2.3.3 will become HikaShop 2.3.4 Nicolas is still assigned on your problem and is still investigating on it. When he will find the solution, he will answer you. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [bp54](/forum/user/33970-bp54 "View bp54's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 4 weeks ago [\#173780](#173780) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#173780 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Herewith i would like to inform you that I did an upgrade to Joomla 3.3.5 (security patch) As expected; still the 403 error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 3 weeks ago [\#173963](#173963) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#173963 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Just to keep you updated; I upgraded Joomla today to 3.3.6 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 3 weeks ago [\#173972](#173972) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#173972 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, I just found out what the problem is. It looks like the registration form in the Hikashop Checkout is connected to Joomla registration. Because we do not want users to registrate in Joomla I disabled the registration possibility in Joomla user management. Because of this Hikashop registration form gives the 403 error. We use Joomla login to give partners access to our products with reduced prices but we do supply them with the login credentials. For this reason Joomla registration is disabled. If this means that Hikashop registration for users of the webshop is not possible, the registration option in Hikashop is not usable for us. Regards, Benny. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bp54](/forum/user/33970-bp54 "View bp54's Profile")** - [![bp54's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33970-bp54 "View bp54's Profile") Topic Author - [ Offline](/forum/user/33970-bp54) Less More - Posts: 80 - Thank you received: 8 - - - - 12 years 3 weeks ago [\#173974](#173974) by [bp54](/forum/user/33970-bp54 "View bp54's Profile") Replied by *[bp54](/forum/user/33970-bp54 "View bp54's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#173974 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* The admin and ftp account I provided via the contact form have been suspended. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 3 weeks ago [\#174170](#174170) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#174170 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, > bp54 wrote: We use Joomla login to give partners access to our products with reduced prices but we do supply them with the login credentials. For this reason Joomla registration is disabled. If this means that Hikashop registration for users of the webshop is not possible, the registration option in Hikashop is not usable for us. The registration in HikaShop create a Joomla account, both are linked. If you don't want registration so you have to use the Guest Checkout. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [bp54](/forum/user/33970-bp54 "View bp54's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[clet](/forum/user/30783-clet "View clet's Profile")** - [![clet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30783-clet "View clet's Profile") - [ Offline](/forum/user/30783-clet) Less More - Posts: 11 - Thank you received: 0 - - 11 years 11 months ago - 11 years 11 months ago [\#179234](#179234) by [clet](/forum/user/30783-clet "View clet's Profile") Replied by *[clet](/forum/user/30783-clet "View clet's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#179234 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* i'm getting a 403 error on the registration light box on the checkout page, joomla registration is turned ON, but i can't seem to go past the registration page... can anyone help me with this issue? i'm running joomla 3.3.6 and the latest version of hikashop for business. cheers, dan this is the error i'm getting on joomla error console: Joomla! Debug Console Errors Access forbidden Call stack \# Function Location 1 JApplicationCms->execute() JROOT/index.php:40 2 JApplicationSite->doExecute() JROOT/libraries/cms/application/cms.php:251 3 JApplicationSite->dispatch() JROOT/libraries/cms/application/site.php:237 4 JComponentHelper::renderComponent() JROOT/libraries/cms/application/site.php:191 5 JComponentHelper::executeComponent() JROOT/libraries/cms/component/helper.php:332 6 require_once() JROOT/libraries/cms/component/helper.php:352 7 hikashopController->execute() JROOT/components/com_hikashop/hikashop.php:77 8 JError::raiseError() JROOT/administrator/components/com_hikashop/helpers/helper.php:1459 9 JError::raise() JROOT/libraries/legacy/error/error.php:253 Session Profile Information Memory Usage Database Queries Last edit: 11 years 11 months ago by [clet](/forum/user/30783-clet "View clet's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 11 years 11 months ago [\#179244](#179244) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#179244 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* Hi, HikaShop has no lightbox for the registration form on the checkout. So I'm not sure what you're talking about. Please provide a link to the shop so that we can look at the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[clet](/forum/user/30783-clet "View clet's Profile")** - [![clet's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30783-clet "View clet's Profile") - [ Offline](/forum/user/30783-clet) Less More - Posts: 11 - Thank you received: 0 - - 11 years 11 months ago [\#179330](#179330) by [clet](/forum/user/30783-clet "View clet's Profile") Replied by *[clet](/forum/user/30783-clet "View clet's Profile")* on topic *[Error 403 after registration in checkout page](/forum/25-install-update/871059-error-403-after-registration-in-checkout-page#179330 "-- HikaShop version -- : 2.3.2 Business edition -- Joomla version -- : 3.3.3 -- PHP version -- : 5.3.29 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : n/a Hi, When I checkout and choose for Registration then after filling out the form and klick the registration button I get a 403 error - Access Forbidden. (link is /shop/nl/maaiers/checkout/step/step-1) Because I am still configuring Hikashop and just updated from Essential to Business version, In fact this is the first time I try to register in the checkout phase so I do not know if this problem is related to the Hikashop version. Any help is appriciated. Regards, Benny")* i just PM you with url and login details... cheers, dan Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTA1OS1lcnJvci00MDMtYWZ0ZXItcmVnaXN0cmF0aW9uLWluLWNoZWNrb3V0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.236 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)