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#   J3.3.4 website broken after update Hika to v2.3.3

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12 years 1 month ago [\#172793](#172793) by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")  *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172793 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")* was created by *[wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")*

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.4

I have just performed Joomla! CMS updates following security release from Joomla!

From: v2.3.3 to v2.3.4

HikaShop 2.3.2. was installed and working normally.

When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.

When the HikaShop extension was disabled via Extension managere then the sites were visible again.

Has anyone else experienced a similar situation following update.

Is there a FIX?

Many thanks,

Ken ![:(](/media/kunena/emoticons/5.png ":(")

PS HikaShop currently dissabled at URL supplied and so the website is visible.

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- **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")**
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12 years 1 month ago [\#172800](#172800) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile")  Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172800 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

For me website not broken but all the prices set to free and everything out of stock and my last restore point was from July. Shit

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12 years 1 month ago [\#172801](#172801) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172801 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Hi,

The security release only contains the patch for the security issue so if you had the previous version already I don't see why that would happen after the update.
We updated all our websites with the latest version and found no issue.

In order to provide a fix we first would need to understand the problem that you have.
Please turn on the "error reporting" and "debug mode" options of the Joomla configuration and activate HikaShop again. Which error do you get on the page in that case ?

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- **[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")**
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12 years 1 month ago [\#172805](#172805) by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile")  Replied by *[condorazul](/forum/user/4911-condorazul "View condorazul's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172805 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

I´ve restored my July version and the update to last hika, no problem, the problem seems to be with joomla update 3.3.4 that breaks hika

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12 years 1 month ago [\#172807](#172807) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172807 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

@condorazul We also have updated to Joomla 3.3.4 on our website and it didn't change anything for HikaShop or the prices of the products. So I don't know what it could be in your case.

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- **[Akou](/forum/user/2187-akou "View Akou's Profile")**
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12 years 1 month ago [\#172808](#172808) by [Akou](/forum/user/2187-akou "View Akou's Profile")  Replied by *[Akou](/forum/user/2187-akou "View Akou's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172808 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Hello
I have the same problem with the update to 2.3.3
on the website when you choose categorie : HIKA_LISTING_LIST_EMPTY

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12 years 1 month ago [\#172809](#172809) by [Akou](/forum/user/2187-akou "View Akou's Profile")  Replied by *[Akou](/forum/user/2187-akou "View Akou's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172809 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Bonjour Nicolas
Je peux vous donner un accès par mp au site en question (j'ai formulé cette demande par le form de contact du site déjà)
Je vous assure qu'il s'agit bien d'un dysfonctionnement suite à la mise à jour

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12 years 1 month ago [\#172813](#172813) by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")  Replied by *[wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172813 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

[ wynch4.winchcote.net/](http://wynch4.winchcote.net/)

I have re-enabled HikaShop at the above URL.

The site was still not visible after doing so BUT when enabled Debug Mode the site did function.

See for yourself at the above URL.

No idea why will not work when Debug disabled.

Ken

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12 years 1 month ago [\#172818](#172818) by [Akou](/forum/user/2187-akou "View Akou's Profile")  Replied by *[Akou](/forum/user/2187-akou "View Akou's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172818 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Here what i see about hikashop when "Débogage système" is active (erreur 500!) :
hikashopController-&gt;execute()
- www/components/com_hikashop/hikashop.php:77
- www/administrator/components/com_hikashop/helpers/helper.php:1447
hikashopController-&gt;listing()
-www/libraries/joomla/application/component/controller.php:236
hikashopController-&gt;display()
-www/administrator/components/com_hikashop/helpers/helper.php:1199
hikashopView-&gt;display()
- www/components/com_hikashop/views/category/view.html.php:25
JView-&gt;display()
- www/administrator/components/com_hikashop/helpers/helper.php:1667
JModuleHelper-&gt;renderModule()
- www/components/com_hikashop/views/category/tmpl/listing.php:106
hikashop_getLayout()
- www/modules/mod_hikashop/mod_hikashop.php:51
CategoryViewCategory-&gt;display()
- www/administrator/components/com_hikashop/helpers/helper.php:728
hikashopView-&gt;display()
- www/components/com_hikashop/views/category/view.html.php:25
JView-&gt;loadTemplate()
- www/components/com_hikashop/views/category/tmpl/listing.php:97
CategoryViewCategory-&gt;getLink()
- www/components/com_hikashop/views/category/tmpl/listing_list.php:63
hikashop_contentLink()
- www/components/com_hikashop/views/category/view.html.php:450
hikashopMenusClass-&gt;loadAMenuItemId()
- www/administrator/components/com_hikashop/helpers/helper.php:894
JDatabaseMySQL-&gt;loadResultArray()
- www/administrator/components/com_hikashop/classes/menus.php:179

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12 years 1 month ago [\#172822](#172822) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172822 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

@Akou I got your email and I'm going to look at your issue right now by email.

@wynchcote well, then I really don't see why you would have the problem. Maybe some caching which would be deactivated with the debug mdoe activated or something ?

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12 years 1 month ago [\#172826](#172826) by [Akou](/forum/user/2187-akou "View Akou's Profile")  Replied by *[Akou](/forum/user/2187-akou "View Akou's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172826 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

merci Nicolas
je suis dispo si besoin d'infos ou d'un autre type d'accès

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12 years 1 month ago [\#172852](#172852) by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")  Replied by *[wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172852 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Hi Nicolas,

I have restored the backup taken of one of my Joomla! 3.3.3 websites using HikaShop 2.3.2.

I have NOT updated the CMS but have updated HikaShop to 2.3.3.

The experience is the same after update as it was for the update after upgrading the CMS to 3.3.4.

This surely means the issue is HikaShop and not Joomla!

The website is not visible unless Debug is enabled. This is enabled - see link below.

When Debug is enabled the site is visible and HikaShop modules are visible in positions (eg sidebar) but none of the HikaShop navigation is working - all HikaShop meenu links results in Error 404.

[ wynch2.winchcote.net](http://wynch2.winchcote.net)

Thanks for your time taking a look at this.

Ken ![:)](/media/kunena/emoticons/8.png ":)")

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12 years 1 month ago [\#172859](#172859) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172859 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Hi,

Please see a patch for Joomla 3.3.4 problem
[ www.hikashop.com/forum/orders-management...r-update.html#172850](https://www.hikashop.com/forum/orders-management/871825-orderstatus-update-not-working-after-update.html#172850)

It might also solve your issues.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")

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12 years 1 month ago [\#172860](#172860) by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")  Replied by *[wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172860 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Just checked the HikaShop update on a Joomla! 2.5.25 website using HikaShop 2.3.2.

Exactly the same result - HikaShop only works when Debug is activated!

See Debug and Error Reporting here:

[ wynchcotewebsites.com](http://wynchcotewebsites.com)

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12 years 1 month ago -  12 years 1 month ago [\#172865](#172865) by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")  Replied by *[wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile")* on topic *[J3.3.4 website broken after update Hika to v2.3.3](/forum/25-install-update/871823-j3-3-4-website-broken-after-update-hika-to-v2-3-3#172865 "-- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4  I have just performed Joomla! CMS updates following security release from Joomla!  From: v2.3.3 to v2.3.4  HikaShop 2.3.2. was installed and working normally.  When I updated HikaShop to v2.3.3 following security announcement, both sites were broken.  When the HikaShop extension was disabled via Extension managere then the sites were visible again.  Has anyone else experienced a similar situation following update.  Is there a FIX?  Many thanks,  Ken :(  PS HikaShop currently dissabled at URL supplied and so the website is visible.")*

Yes, that did the trick Jerome.

Merci beaucoup!

Ken ![:)](/media/kunena/emoticons/8.png ":)")

Last edit: 12 years 1 month ago by [wynchcote](/forum/user/7009-wynchcote "View wynchcote's Profile").

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