[Skip to main content](#vessel-content) # Brand disappeared, only root shows ## - **[s21rc](/forum/user/4438-s21rc "View s21rc's Profile")** - [![s21rc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4438-s21rc "View s21rc's Profile") Topic Author - [ Offline](/forum/user/4438-s21rc) Less More - Posts: 22 - Thank you received: 0 - - 12 years 1 month ago [\#172867](#172867) by [s21rc](/forum/user/4438-s21rc "View s21rc's Profile") *[Brand disappeared, only root shows](/forum/25-install-update/871829-brand-disappeared-only-root-shows#172867 "-- url of the page with the problem -- : peak69.com/ -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 Hi, I have recently fresh installed Hikashop over a new installed Joomla 3. I have imported DB table to get the address and import/export to get the products from existing setup. First few days everything was ok, but suddenly item under brands (manufactures name) disappeared. In backend If I go Product>Brands it only shows ROOT. But if I go product and use explorer to explore, then the brands items shows under brands tree. Front end also is not showing any brands. I have sent you site access credentials (joomla, ftp) using contact us form of your site. www.peak69.com Please have a look and suggest. Thanks in advance. Fazlay")* was created by *[s21rc](/forum/user/4438-s21rc "View s21rc's Profile")* -- url of the page with the problem -- : [ peak69.com/](https://peak69.com/) -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 Hi, I have recently fresh installed Hikashop over a new installed Joomla 3. I have imported DB table to get the address and import/export to get the products from existing setup. First few days everything was ok, but suddenly item under brands (manufactures name) disappeared. In backend If I go Product>Brands it only shows ROOT. But if I go product and use explorer to explore, then the brands items shows under brands tree. Front end also is not showing any brands. I have sent you site access credentials (joomla, ftp) using contact us form of your site. [ www.peak69.com](http://www.peak69.com) Please have a look and suggest. Thanks in advance. Fazlay Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTgyOS1icmFuZC1kaXNhcHBlYXJlZC1vbmx5LXJvb3Qtc2hvd3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 12 years 1 month ago [\#172956](#172956) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Brand disappeared, only root shows](/forum/25-install-update/871829-brand-disappeared-only-root-shows#172956 "-- url of the page with the problem -- : peak69.com/ -- HikaShop version -- : 2.3.3 -- Joomla version -- : 3.3.4 Hi, I have recently fresh installed Hikashop over a new installed Joomla 3. I have imported DB table to get the address and import/export to get the products from existing setup. First few days everything was ok, but suddenly item under brands (manufactures name) disappeared. In backend If I go Product>Brands it only shows ROOT. But if I go product and use explorer to explore, then the brands items shows under brands tree. Front end also is not showing any brands. I have sent you site access credentials (joomla, ftp) using contact us form of your site. www.peak69.com Please have a look and suggest. Thanks in advance. Fazlay")* Hi, As far as I can see, there is a problem in the data of the main "brand" category and/or it's children and some of them are not of the type brand anymore in the database but of the type product category and thus the brands listing doesn't find them. I've edited your menu item options via the menu Display>Content menus and change the type of the content option to "category" and selected the brand category as associated category and the "brand" categories are now displaying on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MTgyOS1icmFuZC1kaXNhcHBlYXJlZC1vbmx5LXJvb3Qtc2hvd3M/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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