[Skip to main content](#vessel-content) # After CC redirect failing. ## - **[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")** - [![kamastudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6970-kamastudio "View kamastudio's Profile") Topic Author - [ Offline](/forum/user/6970-kamastudio) Less More - Posts: 10 - Thank you received: 0 - - 12 years 3 weeks ago - 12 years 3 weeks ago [\#174247](#174247) by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile") *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174247 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* was created by *[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")* -- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: [ www.theonlinefisherman.com/shop/checkout/step/step-4](http://www.theonlinefisherman.com/shop/checkout/step/step-4) After submitting CC info for approval it kicks me to this page: [ www.theonlinefisherman.com/component/hik...checkout/step/step-1](http://www.theonlinefisherman.com/component/hikashop/checkout/step/step-1) Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information Last edit: 12 years 3 weeks ago by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")** - [![kamastudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6970-kamastudio "View kamastudio's Profile") Topic Author - [ Offline](/forum/user/6970-kamastudio) Less More - Posts: 10 - Thank you received: 0 - - 12 years 3 weeks ago [\#174267](#174267) by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile") Replied by *[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")* on topic *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174267 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* OK So I did some more testing with error turn on and found this error Strict Standards: Only variables should be assigned by reference in /var/www/vhosts/theonlinefisherman.com/plugins/hikashop/invoicemanager/invoicemanager.php on line 22 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")** - [![kamastudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6970-kamastudio "View kamastudio's Profile") Topic Author - [ Offline](/forum/user/6970-kamastudio) Less More - Posts: 10 - Thank you received: 0 - - 12 years 3 weeks ago [\#174272](#174272) by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile") Replied by *[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")* on topic *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174272 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* So Im only left with this error code. Error charge : You must supply either a card or a customer id Please fill additional information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 12 years 3 weeks ago [\#174255](#174255) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174255 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* Hi, Here are some threads about that error: [ www.hikashop.com/forum/payment-methods/8...-working.html#157015](http://www.hikashop.com/forum/payment-methods/868421-stripe-plugin-not-working.html#157015) [ www.hikashop.com/forum/payment-methods/8...-failing.html#147181](http://www.hikashop.com/forum/payment-methods/866148-solved-stripe-payments-failing.html#147181) Please try the solutions proposed there. We also had another person contact us for the same error and it was because of a javascript error coming from another extension on his website. So please try again on your website while looking at your browser's javascript error console for any potential javascript error. If you find one, the error message will provide information on where the issue is. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[simongrow250](/forum/user/34370-simongrow250 "View simongrow250's Profile")** - [![simongrow250's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34370-simongrow250 "View simongrow250's Profile") - [ Offline](/forum/user/34370-simongrow250) Less More - Posts: 2 - Thank you received: 0 - - [](http://www.growfreshgreenhouses.com.au/) - 12 years 3 weeks ago [\#174310](#174310) by [simongrow250](/forum/user/34370-simongrow250 "View simongrow250's Profile") Replied by *[simongrow250](/forum/user/34370-simongrow250 "View simongrow250's Profile")* on topic *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174310 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* I'll try again too.. ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")** - [![kamastudio's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6970-kamastudio "View kamastudio's Profile") Topic Author - [ Offline](/forum/user/6970-kamastudio) Less More - Posts: 10 - Thank you received: 0 - - 12 years 3 weeks ago [\#174329](#174329) by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile") Replied by *[kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile")* on topic *[After CC redirect failing.](/forum/25-install-update/872073-after-cc-redirect-failing#174329 "-- HikaShop version -- : HikaShop Business: 2.3.3 -- Joomla version -- : 2.5.149 -- PHP version -- : 5.5.39 -- Error-message(debug-mod must be tuned on) -- : Error charge : You must supply either a card or a customer id Please fill additional information HI I am using stripe for payment. Ive just set up the cart and have stated to test. I add products, go to check out and enter my CC info. The url of that last page before I hit submit is: www.theonlinefisherman.com/shop/checkout/step/step-4 After submitting CC info for approval it kicks me to this page: www.theonlinefisherman.com/component/hik...checkout/step/step-1 Which is blank, when I click "shop" again to get back to the shop page I get this message at top: Error charge : You must supply either a card or a customer id Please fill additional information")* I deleted the plugin and created it over and that fixed the problem. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjA3My1hZnRlci1jYy1yZWRpcmVjdC1mYWlsaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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