[Skip to main content](#vessel-content) # Brainforge UK Postcode won't handle two options ## - **[Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile")** - [![Caroline345's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34842-caroline345 "View Caroline345's Profile") Topic Author - [ Offline](/forum/user/34842-caroline345) Less More - Posts: 2 - Thank you received: 0 - - 11 years 11 months ago [\#178098](#178098) by [Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile") *[Brainforge UK Postcode won't handle two options](/forum/25-install-update/872772-brainforge-uk-postcode-wont-handle-two-options#178098 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.18 -- Browser(s) name and version -- : Internet Explorer 11.0.13 We are using the brainforge plugin as recommended on this forum for shipping by UK postcode but it isn't handling the shipping when there are two shipping options available for a customer. If there are two options, you can select the second option but it just refreshes the page and you lose the selection, so it doesn't go anywhere. We would be very grateful for your help!")* was created by *[Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile")* -- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.18 -- Browser(s) name and version -- : Internet Explorer 11.0.13 We are using the brainforge plugin as recommended on this forum for shipping by UK postcode but it isn't handling the shipping when there are two shipping options available for a customer. If there are two options, you can select the second option but it just refreshes the page and you lose the selection, so it doesn't go anywhere. We would be very grateful for your help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Mjc3Mi1icmFpbmZvcmdlLXVrLXBvc3Rjb2RlLXdvbnQtaGFuZGxlLXR3by1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile")** - [![Caroline345's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34842-caroline345 "View Caroline345's Profile") Topic Author - [ Offline](/forum/user/34842-caroline345) Less More - Posts: 2 - Thank you received: 0 - - 11 years 11 months ago [\#178141](#178141) by [Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile") Replied by *[Caroline345](/forum/user/34842-caroline345 "View Caroline345's Profile")* on topic *[Brainforge UK Postcode won't handle two options](/forum/25-install-update/872772-brainforge-uk-postcode-wont-handle-two-options#178141 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.18 -- Browser(s) name and version -- : Internet Explorer 11.0.13 We are using the brainforge plugin as recommended on this forum for shipping by UK postcode but it isn't handling the shipping when there are two shipping options available for a customer. If there are two options, you can select the second option but it just refreshes the page and you lose the selection, so it doesn't go anywhere. We would be very grateful for your help!")* Hi we think it could be a code clash with some customising we did. Is this likely to be the cause? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Mjc3Mi1icmFpbmZvcmdlLXVrLXBvc3Rjb2RlLXdvbnQtaGFuZGxlLXR3by1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 11 months ago [\#178188](#178188) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Brainforge UK Postcode won't handle two options](/forum/25-install-update/872772-brainforge-uk-postcode-wont-handle-two-options#178188 "-- HikaShop version -- : 2.3.4 -- Joomla version -- : 2.5.18 -- Browser(s) name and version -- : Internet Explorer 11.0.13 We are using the brainforge plugin as recommended on this forum for shipping by UK postcode but it isn't handling the shipping when there are two shipping options available for a customer. If there are two options, you can select the second option but it just refreshes the page and you lose the selection, so it doesn't go anywhere. We would be very grateful for your help!")* HI, It is indeed likely to be because of customization. If you customized the views of HikaShop via the Display>Views menu, you can just rename the folder templates/my_template/html/com_hikashop/checkout temporarily to deactivate the override views of the checkout and see if that helps. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Mjc3Mi1icmFpbmZvcmdlLXVrLXBvc3Rjb2RlLXdvbnQtaGFuZGxlLXR3by1vcHRpb25zP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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