[Skip to main content](#vessel-content) # guest checkout button not showing ## - **[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")** - [![Suranjit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2431-suranjit "View Suranjit's Profile") Topic Author - [ Offline](/forum/user/2431-suranjit) Less More - Posts: 10 - Thank you received: 0 - - 11 years 11 months ago [\#178365](#178365) by [Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile") *[guest checkout button not showing](/forum/25-install-update/872814-guest-checkout-button-not-showing#178365 "-- url of the page with the problem -- : www.funstartforkids.com.au/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox 33.0.2 -- Error-message(debug-mod must be tuned on) -- : getting no error Hi, I recently upgrading my client site. I upgrade joomla 2.5 to 3.3.6 and also upgrade business hikashop latest version. but now I am getting problem with checkout process. guest user email and address not saving. calculate shipping not working process checkout button not showing. I have attached the screenshot")* was created by *[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")* -- url of the page with the problem -- : [ www.funstartforkids.com.au/](http://www.funstartforkids.com.au/) -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox 33.0.2 -- Error-message(debug-mod must be tuned on) -- : getting no error Hi, I recently upgrading my client site. I upgrade joomla 2.5 to 3.3.6 and also upgrade business hikashop latest version. but now I am getting problem with checkout process. guest user email and address not saving. calculate shipping not working process checkout button not showing. [ ![screen1.png](/forum/attachment/20517) ](/forum/attachment/20517 "screen1.png") I have attached the screenshot - [ ![screen1.png](/forum/attachment/20517) ](/forum/attachment/20517 "screen1.png") [ ](/forum/attachment/20517?download=1 "screen1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjgxNC1ndWVzdC1jaGVja291dC1idXR0b24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")** - [![Suranjit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2431-suranjit "View Suranjit's Profile") Topic Author - [ Offline](/forum/user/2431-suranjit) Less More - Posts: 10 - Thank you received: 0 - - 11 years 11 months ago [\#178391](#178391) by [Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile") Replied by *[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")* on topic *[guest checkout button not showing](/forum/25-install-update/872814-guest-checkout-button-not-showing#178391 "-- url of the page with the problem -- : www.funstartforkids.com.au/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox 33.0.2 -- Error-message(debug-mod must be tuned on) -- : getting no error Hi, I recently upgrading my client site. I upgrade joomla 2.5 to 3.3.6 and also upgrade business hikashop latest version. but now I am getting problem with checkout process. guest user email and address not saving. calculate shipping not working process checkout button not showing. I have attached the screenshot")* Hi, I just reinstall the component. now Its showing the process checkout button and save the address but when I press "process checkout button" its remain same page. not going next step. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjgxNC1ndWVzdC1jaGVja291dC1idXR0b24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 11 months ago [\#178392](#178392) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[guest checkout button not showing](/forum/25-install-update/872814-guest-checkout-button-not-showing#178392 "-- url of the page with the problem -- : www.funstartforkids.com.au/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox 33.0.2 -- Error-message(debug-mod must be tuned on) -- : getting no error Hi, I recently upgrading my client site. I upgrade joomla 2.5 to 3.3.6 and also upgrade business hikashop latest version. but now I am getting problem with checkout process. guest user email and address not saving. calculate shipping not working process checkout button not showing. I have attached the screenshot")* Hi, What was your previous HikaShop version ? We do not have a "calculate shipping" feature so I suppose that you have made some overrides for the checkout. When you create an override, the HikaShop header is kept, so by re-editing the override you can know from which version the override has been made. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjgxNC1ndWVzdC1jaGVja291dC1idXR0b24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")** - [![Suranjit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2431-suranjit "View Suranjit's Profile") Topic Author - [ Offline](/forum/user/2431-suranjit) Less More - Posts: 10 - Thank you received: 0 - - 11 years 11 months ago [\#178488](#178488) by [Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile") Replied by *[Suranjit](/forum/user/2431-suranjit "View Suranjit's Profile")* on topic *[guest checkout button not showing](/forum/25-install-update/872814-guest-checkout-button-not-showing#178488 "-- url of the page with the problem -- : www.funstartforkids.com.au/ -- HikaShop version -- : 2.3.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.3.28 -- Browser(s) name and version -- : firefox 33.0.2 -- Error-message(debug-mod must be tuned on) -- : getting no error Hi, I recently upgrading my client site. I upgrade joomla 2.5 to 3.3.6 and also upgrade business hikashop latest version. but now I am getting problem with checkout process. guest user email and address not saving. calculate shipping not working process checkout button not showing. I have attached the screenshot")* Hi, Thanks for your reply. all the problems seems to be solved after reinstall the files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3MjgxNC1ndWVzdC1jaGVja291dC1idXR0b24tbm90LXNob3dpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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