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#   shipping methods not seeking in checkout page

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- **[resif](/forum/user/1147-resif "View resif's Profile")**
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11 years 11 months ago -  11 years 11 months ago [\#183045](#183045) by [resif](/forum/user/1147-resif "View resif's Profile")  *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#183045 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")* was created by *[resif](/forum/user/1147-resif "View resif's Profile")*

-- HikaShop version -- : last
-- Joomla version -- : 1.5.26

shipping methods not seeking in checkout page? what is the problem?

Last edit: 11 years 11 months ago by [resif](/forum/user/1147-resif "View resif's Profile").

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11 years 11 months ago [\#183084](#183084) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#183084 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

Hello,
Can you give us more information about your issue through some screenshots for example ?
Thanks.

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11 years 11 months ago -  11 years 10 months ago [\#183098](#183098) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#183098 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

ok i adjusted munual shipping but there no any shipping methods in frontend

[ ![screnn.png](/forum/attachment/21197) ](/forum/attachment/21197 "screnn.png")

- [ ![screnn.png](/forum/attachment/21197) ](/forum/attachment/21197 "screnn.png") [ ](/forum/attachment/21197?download=1 "screnn.png")

Last edit: 11 years 10 months ago by [resif](/forum/user/1147-resif "View resif's Profile").

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11 years 11 months ago [\#183108](#183108) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#183108 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

Ok so if you just don't see any of your shipping method through your checkout workflow and face a "shipping method not found" error message, you should firstly follow the "Shipping methods" section of the FAQ : [ www.hikashop.com/support/faq.html](http://www.hikashop.com/support/faq.html)

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11 years 10 months ago [\#183171](#183171) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#183171 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

thank you how it happened i adjustedbut now working...

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11 years 9 months ago [\#190285](#190285) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190285 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

again not seeking and there no message like "shipping method not found" error

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11 years 9 months ago [\#190338](#190338) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190338 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

Hello,
I didn't totally understood your last message, do you still have an issue ? if yes, can you give me more details ?
Thanks.

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11 years 9 months ago [\#190390](#190390) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190390 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

this is another a web side
i dont have any weight and quantity restristion setting just manual shipping but not seeking a shipping methot frontend

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11 years 9 months ago [\#190450](#190450) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190450 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

Hello,
You should maybe follow the each step of the FAQ again so that you can check the basic shipping issues : [ www.hikashop.com/support/faq.html](http://www.hikashop.com/support/faq.html)

And if it's still not working, giving me a temporary access to your back-end through a private message so that I can directly check it can be a solution.
Thanks.

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11 years 8 months ago [\#190708](#190708) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190708 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

i am writing pm pls look and write me what is the problem

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11 years 8 months ago [\#190851](#190851) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190851 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

Your issue is probably coming from the fact that you didn't set any weight/dimensions on your product configuration page.

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11 years 8 months ago [\#190866](#190866) by [resif](/forum/user/1147-resif "View resif's Profile")  Replied by *[resif](/forum/user/1147-resif "View resif's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190866 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

i dont need weight/dimensions.. is it requied?

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11 years 8 months ago [\#190869](#190869) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping methods not seeking in checkout page](/forum/25-install-update/873602-shipping-methods-not-seeking-in-checkout-page#190869 "-- HikaShop version -- : last -- Joomla version -- : 1.5.26  shipping methods not seeking in checkout page? what is the problem?")*

As it's said on the "Shipping methods" section of the FAQ :

> 5\) Check that your products have a weight, otherwise, the system won't display any shipping methods as it will consider the products as virtual goods.

If you don't want to add any weight, you'll have to set the "Force shipping regardless of weight" option to YES through "Hikashop-&gt;System-&gt;Configuration-&gt;Checkout".

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