[Skip to main content](#vessel-content) # Stats missing since upgrade ## - **[impagination](/forum/user/13362-impagination "View impagination's Profile")** - [![impagination's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13362-impagination "View impagination's Profile") Topic Author - [ Offline](/forum/user/13362-impagination) Less More - Posts: 18 - Thank you received: 0 - - 11 years 9 months ago [\#185203](#185203) by [impagination](/forum/user/13362-impagination "View impagination's Profile") *[Stats missing since upgrade](/forum/25-install-update/874000-stats-missing-since-upgrade#185203 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 34.0.5 -- Error-message(debug-mod must be tuned on) -- : No error message - see main message Hi, I'm working through upgrading a site from Joomla 2.5 to 3.3 and Have updated HikaShop to 2.3.5 and the statistics panel is now empty. Nothing is showing except empty 3 empty panels, Last 7 orders, Sales this Month and Mani stats. All the orders etc. are OK it's just the stats on the dashboard that are missing.")* was created by *[impagination](/forum/user/13362-impagination "View impagination's Profile")* -- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 34.0.5 -- Error-message(debug-mod must be tuned on) -- : No error message - see main message Hi, I'm working through upgrading a site from Joomla 2.5 to 3.3 and Have updated HikaShop to 2.3.5 and the statistics panel is now empty. Nothing is showing except empty 3 empty panels, Last 7 orders, Sales this Month and Mani stats. All the orders etc. are OK it's just the stats on the dashboard that are missing. - [ ![stats.jpg](/forum/attachment/21450) ](/forum/attachment/21450 "stats.jpg") [ ](/forum/attachment/21450?download=1 "stats.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDAwMC1zdGF0cy1taXNzaW5nLXNpbmNlLXVwZ3JhZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 9 months ago [\#185219](#185219) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Stats missing since upgrade](/forum/25-install-update/874000-stats-missing-since-upgrade#185219 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 34.0.5 -- Error-message(debug-mod must be tuned on) -- : No error message - see main message Hi, I'm working through upgrading a site from Joomla 2.5 to 3.3 and Have updated HikaShop to 2.3.5 and the statistics panel is now empty. Nothing is showing except empty 3 empty panels, Last 7 orders, Sales this Month and Mani stats. All the orders etc. are OK it's just the stats on the dashboard that are missing.")* Hello, Do you have at least one confirmed order from January ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDAwMC1zdGF0cy1taXNzaW5nLXNpbmNlLXVwZ3JhZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[impagination](/forum/user/13362-impagination "View impagination's Profile")** - [![impagination's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/13362-impagination "View impagination's Profile") Topic Author - [ Offline](/forum/user/13362-impagination) Less More - Posts: 18 - Thank you received: 0 - - 11 years 9 months ago [\#185317](#185317) by [impagination](/forum/user/13362-impagination "View impagination's Profile") Replied by *[impagination](/forum/user/13362-impagination "View impagination's Profile")* on topic *[Stats missing since upgrade](/forum/25-install-update/874000-stats-missing-since-upgrade#185317 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 34.0.5 -- Error-message(debug-mod must be tuned on) -- : No error message - see main message Hi, I'm working through upgrading a site from Joomla 2.5 to 3.3 and Have updated HikaShop to 2.3.5 and the statistics panel is now empty. Nothing is showing except empty 3 empty panels, Last 7 orders, Sales this Month and Mani stats. All the orders etc. are OK it's just the stats on the dashboard that are missing.")* Last Confirmed order was 31/12/2014. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDAwMC1zdGF0cy1taXNzaW5nLXNpbmNlLXVwZ3JhZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 11 years 9 months ago [\#185344](#185344) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Stats missing since upgrade](/forum/25-install-update/874000-stats-missing-since-upgrade#185344 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 2.5.28 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Firefox 34.0.5 -- Error-message(debug-mod must be tuned on) -- : No error message - see main message Hi, I'm working through upgrading a site from Joomla 2.5 to 3.3 and Have updated HikaShop to 2.3.5 and the statistics panel is now empty. Nothing is showing except empty 3 empty panels, Last 7 orders, Sales this Month and Mani stats. All the orders etc. are OK it's just the stats on the dashboard that are missing.")* Hi, Could you turn on the "debug mode" option of the Joomla configuration and look at the dashboard again after that. Do you get any error message ? If not, could you provide the queries debug data at the bottom of the page ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDAwMC1zdGF0cy1taXNzaW5nLXNpbmNlLXVwZ3JhZGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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