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#   Wizard does not appear after installation

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11 years 9 months ago [\#187412](#187412) by [quenda](/forum/user/35809-quenda "View quenda's Profile")  *[Wizard does not appear after installation](/forum/25-install-update/874380-wizard-does-not-appear-after-installation#187412 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Firefox 36  I have tried to install Hikashop 3 times and I cannot get the Wizard to come up, what am I doing wrong")* was created by *[quenda](/forum/user/35809-quenda "View quenda's Profile")*

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Firefox 36

I have tried to install Hikashop 3 times and I cannot get the Wizard to come up, what am I doing wrong

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11 years 9 months ago [\#187425](#187425) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")  Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Wizard does not appear after installation](/forum/25-install-update/874380-wizard-does-not-appear-after-installation#187425 "-- HikaShop version -- : 2.3.5 -- Joomla version -- : 3.3.6 -- Browser(s) name and version -- : Firefox 36  I have tried to install Hikashop 3 times and I cannot get the Wizard to come up, what am I doing wrong")*

Hi,

Are you doing this install as a fresh install ? On a new website (so new database) ?
If it is, so there is an issue, else if you already had installed HikaShop it's normal that the wizard is not displayed, the installer think that it's an update.

To access the wizzard directly, you can use that url:
administrator/index.php?option=com_hikashop&ctrl=update&task=wizard

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