[Skip to main content](#vessel-content) # not update product in cart ## - **[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")** - [![pasqualevi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Topic Author - [ Offline](/forum/user/35815-pasqualevi) Less More - Posts: 3 - Thank you received: 0 - - 11 years 9 months ago [\#187550](#187550) by [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile") *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187550 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* was created by *[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")* -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 9 months ago [\#187564](#187564) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187564 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* Hi, It will depend on the "Cart" settings in your HikaShop configuration (After a product is added to the cart) [ www.hikashop.com/support/support/documen...onfig.html#main\_cart](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_cart) It can also come from the "ajax when possible" setting [ www.hikashop.com/support/support/documen...g.html#main\_advanced](http://www.hikashop.com/support/support/documentation/54-hikashop-config.html#main_advanced) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")** - [![pasqualevi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Topic Author - [ Offline](/forum/user/35815-pasqualevi) Less More - Posts: 3 - Thank you received: 0 - - 11 years 9 months ago - 11 years 9 months ago [\#187613](#187613) by [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Replied by *[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")* on topic *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187613 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* thanks for the reply. but I still have the problem. this is the link: [ pasqualeviscanti.com/2014-08-11-10-49-08](http://pasqualeviscanti.com/2014-08-11-10-49-08) you try to add a product. thank you! Last edit: 11 years 9 months ago by [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 11 years 9 months ago [\#187623](#187623) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187623 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* Hi, Don't you have any cache enabled ? It really look like a cache issue. Please disable it in the Joomla setting,s disable the joomla cache plugin, template cache, etc. The following user(s) said Thank You: [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")** - [![pasqualevi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Topic Author - [ Offline](/forum/user/35815-pasqualevi) Less More - Posts: 3 - Thank you received: 0 - - 11 years 9 months ago [\#187776](#187776) by [pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile") Replied by *[pasqualevi](/forum/user/35815-pasqualevi "View pasqualevi's Profile")* on topic *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187776 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* good morning, all cache is disabled. but the problem is not over. ![:(](/media/kunena/emoticons/5.png ":(") ![:(](/media/kunena/emoticons/5.png ":(") ![:(](/media/kunena/emoticons/5.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 9 months ago [\#187804](#187804) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[not update product in cart](/forum/25-install-update/874402-not-update-product-in-cart#187804 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.3 -- Browser(s) name and version -- : all Dear, I have a problem in the process of inclusion of a product in the shopping cart: when I insert a product in the cart , the cart does not update , I have to refresh the page to see the product in the cart. how can I fix this? thank you . regards.")* Hello, Can you test it with the "Use AJAX when possible for add to cart buttons" option set to YES via "Hikashop->System->Configuration->Main". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NDQwMi1ub3QtdXBkYXRlLXByb2R1Y3QtaW4tY2FydD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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