[Skip to main content](#vessel-content) # Error 500 "Internal Server Error" ## - **[sanchugas](/forum/user/36209-sanchugas "View sanchugas's Profile")** - [![sanchugas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36209-sanchugas "View sanchugas's Profile") Topic Author - [ Offline](/forum/user/36209-sanchugas) Less More - Posts: 1 - Thank you received: 0 - - 11 years 8 months ago [\#191308](#191308) by [sanchugas](/forum/user/36209-sanchugas "View sanchugas's Profile") *[Error 500 "Internal Server Error"](/forum/25-install-update/875091-error-500-internal-server-error#191308 "-- url of the page with the problem -- : http://xn--74-6kchkgim2bkjb7c.xn--p1ai/index.php/shop/ -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Error-message(debug-mod must be tuned on) -- : Uncaught ReferenceError: hikashop_ratings is not defined Error 500 "Internal Server Error" hi. I have a Joomla template: "all in one" with the established Hikashop 3.2.3. Everything worked fine, but after upgrading to version 3.2.5 began to appear frequently error : Error 500 "Internal Server Error". Pictures of goods no longer appear in the slider. The browser will come out the following: Uncaught ReferenceError: hikashop_ratings is not defined and points to the code: var rating = new hikashop_ratings (document.getElementById ('select_id_3266_hikashop_category_information_module_238'), { Disable the display of the rating, other op, but to no avail. Likely to conflict jquery. Now restored version 2.3.3. How to solve the problem?")* was created by *[sanchugas](/forum/user/36209-sanchugas "View sanchugas's Profile")* -- url of the page with the problem -- : http://xn--74-6kchkgim2bkjb7c.xn--p1ai/index.php/shop/ -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Error-message(debug-mod must be tuned on) -- : Uncaught ReferenceError: hikashop_ratings is not defined Error 500 "Internal Server Error" hi. I have a Joomla template: "all in one" with the established Hikashop 3.2.3. Everything worked fine, but after upgrading to version 3.2.5 began to appear frequently error : **Error 500 "Internal Server Error"**. Pictures of goods no longer appear in the slider. The browser will come out the following: **Uncaught ReferenceError: hikashop\_ratings is not defined** and points to the code: var rating = new hikashop_ratings (document.getElementById ('select_id_3266_hikashop_category_information_module_238'), { Disable the display of the rating, other op, but to no avail. Likely to conflict jquery. Now restored version 2.3.3. How to solve the problem? - [ ![_001.jpg](/forum/attachment/22514) ](/forum/attachment/22514 "_001.jpg") [ ](/forum/attachment/22514?download=1 "_001.jpg") - [ ![_002.jpg](/forum/attachment/22515) ](/forum/attachment/22515 "_002.jpg") [ ](/forum/attachment/22515?download=1 "_002.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTA5MS1lcnJvci01MDAtaW50ZXJuYWwtc2VydmVyLWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191322](#191322) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error 500 "Internal Server Error"](/forum/25-install-update/875091-error-500-internal-server-error#191322 "-- url of the page with the problem -- : http://xn--74-6kchkgim2bkjb7c.xn--p1ai/index.php/shop/ -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.2 -- Error-message(debug-mod must be tuned on) -- : Uncaught ReferenceError: hikashop_ratings is not defined Error 500 "Internal Server Error" hi. I have a Joomla template: "all in one" with the established Hikashop 3.2.3. Everything worked fine, but after upgrading to version 3.2.5 began to appear frequently error : Error 500 "Internal Server Error". Pictures of goods no longer appear in the slider. The browser will come out the following: Uncaught ReferenceError: hikashop_ratings is not defined and points to the code: var rating = new hikashop_ratings (document.getElementById ('select_id_3266_hikashop_category_information_module_238'), { Disable the display of the rating, other op, but to no avail. Likely to conflict jquery. Now restored version 2.3.3. How to solve the problem?")* Hi, 1/ Activate the Joomla debug mode in order to get the PHP error message. Updating HikaShop can be also a good solution to fix the issue. 2/ We do not have any reference of "hikashop_ratings" in HikaShop 2.3.5 ; best (once again) will be to update. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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