[Skip to main content](#vessel-content) # TAX / VAT system not working on 2.4.0 ? ## - **[frankb](/forum/user/30768-frankb "View frankb's Profile")** - [![frankb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30768-frankb "View frankb's Profile") Topic Author - [ Offline](/forum/user/30768-frankb) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193025](#193025) by [frankb](/forum/user/30768-frankb "View frankb's Profile") *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193025 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* was created by *[frankb](/forum/user/30768-frankb "View frankb's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193026](#193026) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193026 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Hi, Would it be possible to have more details about your issue ? I am sorry but I don't visualize it correctly. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[frankb](/forum/user/30768-frankb "View frankb's Profile")** - [![frankb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30768-frankb "View frankb's Profile") Topic Author - [ Offline](/forum/user/30768-frankb) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193029](#193029) by [frankb](/forum/user/30768-frankb "View frankb's Profile") Replied by *[frankb](/forum/user/30768-frankb "View frankb's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193029 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* I upgraded from 2.3.5 to 2.4.0 on a running webpage/shop I having 25% VAT When a product had the price 100/125,- before upgrade it is now showing 100/100,- (backend)When I trying to set the new price incl vat to 125,-, the without vat price also is set to 125,- and vs? So now are all my prices set to without VAT and I can not change it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 7 months ago [\#193032](#193032) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193032 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Hi, We found the issue which is actually with the selection of the main tax zone in the configuration. We've patched it in order to work properly. Download again the 2.4.0 on our website and install it on yours and then save the configuration again and you should then get the tax back after you clear your user session. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[frankb](/forum/user/30768-frankb "View frankb's Profile")** - [![frankb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30768-frankb "View frankb's Profile") Topic Author - [ Offline](/forum/user/30768-frankb) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago [\#193033](#193033) by [frankb](/forum/user/30768-frankb "View frankb's Profile") Replied by *[frankb](/forum/user/30768-frankb "View frankb's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193033 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Sorry, nothing happens. downloaded the zip file new install open hika config, and save close clear cache log out log in Still the same Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[puppypaws0123](/forum/user/36378-puppypaws0123 "View puppypaws0123's Profile")** - [![puppypaws0123's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36378-puppypaws0123 "View puppypaws0123's Profile") - [ Offline](/forum/user/36378-puppypaws0123) Less More - Posts: 1 - Thank you received: 0 - - - 11 years 7 months ago [\#193039](#193039) by [puppypaws0123](/forum/user/36378-puppypaws0123 "View puppypaws0123's Profile") Replied by *[puppypaws0123](/forum/user/36378-puppypaws0123 "View puppypaws0123's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193039 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* I'm also new here and I'm looking forward to learn from you guys. how to install joomla 3.4.0? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193148](#193148) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193148 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Hi, @franckb : I made some tests in local and the issue seems to be fixed in our hand. Would it be possible to have an access in order to see if the right version is installed and check that your main tax zone is configured properly ? (using the "contact us" form with a link to that thread) @puppypaws0123 : for Joomla questions, please use the Joomla forum. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[frankb](/forum/user/30768-frankb "View frankb's Profile")** - [![frankb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30768-frankb "View frankb's Profile") Topic Author - [ Offline](/forum/user/30768-frankb) Less More - Posts: 10 - Thank you received: 0 - - 11 years 7 months ago - 11 years 7 months ago [\#193192](#193192) by [frankb](/forum/user/30768-frankb "View frankb's Profile") Replied by *[frankb](/forum/user/30768-frankb "View frankb's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193192 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Here are my fix Downgraded to Hikashop 2.3.5 Downloaded the latest tar file 2.4.0 (the zip file on web seems not to work since this is the file I was using 1. time) made a zip file of the tar file uploaded the new zip file of 2.4.0 Fix and running <, HikaShop [1503042230] Last edit: 11 years 7 months ago by [frankb](/forum/user/30768-frankb "View frankb's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#193210](#193210) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[TAX / VAT system not working on 2.4.0 ?](/forum/25-install-update/875394-tax-vat-system-not-working-on-2-4-0#193210 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- Error-message(debug-mod must be tuned on) -- : The VAT/tav incl price cannot be changed, with and without tax are the same price? Just upgraded to the new 2.4.0 and all my prices with vat was removed. Trying to set new prices on each product but with and without vat keep on being the same. Has there been done anything with the vat system? I has always used Default tax category ! Frank")* Hi, Thanks for the report. Good to know that the issue is solved thanks to the latest package. It's a good thing because the access you gave us does not allow to access to your HikaShop configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTM5NC10YXgtdmF0LXN5c3RlbS1ub3Qtd29ya2luZy1vbi0yLTQtMD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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