[Skip to main content](#vessel-content) # Hikashop Business 2.4 slowness help ## - **[DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile")** - [![DesktopDoctors's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile") Topic Author - [ Offline](/forum/user/36146-desktopdoctors) Less More - Posts: 2 - Thank you received: 0 - - 11 years 7 months ago [\#193589](#193589) by [DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile") *[Hikashop Business 2.4 slowness help](/forum/25-install-update/875484-hikashop-business-2-4-slowness-help#193589 "-- url of the page with the problem -- : ecigsourceonline.com/shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.5 -- Browser(s) name and version -- : chrome 41.0.2272.76 m (64-bit) Anything on the site todo with Hikashop is slow and lags. Everything is up to date. No amount of caching or memcached has helped. We are using AwoCoupon Pro but even when turned off things are still the same, slow. Payment method is Authorize.net and shipping is UPS and USPS. There is 3 sets of Characteristics total being used for some products as well. Other than buying a faster mysql from the hosting provider I am at a loss. I know a default joomla install issues around 9 database queries, currently for the shop though it goes up to 100+. I am hoping it isn't some issue with the site being updated to joomla 3.4. I just had to rebuild another website due to the 3.4 upgrade breaking the ability to assign templates to menu items, it would always use the default. After starting from a fresh 3.4 install everything started working as it should. I am hoping I can figure something out and not need to rebuild the entire site. Then today the checkout price of products are doubling. Any insight and help is much appreciated. Thank You.")* was created by *[DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile")* -- url of the page with the problem -- : [ ecigsourceonline.com/shop](http://ecigsourceonline.com/shop) -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.5 -- Browser(s) name and version -- : chrome 41.0.2272.76 m (64-bit) Anything on the site todo with Hikashop is slow and lags. Everything is up to date. No amount of caching or memcached has helped. We are using AwoCoupon Pro but even when turned off things are still the same, slow. Payment method is Authorize.net and shipping is UPS and USPS. There is 3 sets of Characteristics total being used for some products as well. Other than buying a faster mysql from the hosting provider I am at a loss. I know a default joomla install issues around 9 database queries, currently for the shop though it goes up to 100+. I am hoping it isn't some issue with the site being updated to joomla 3.4. I just had to rebuild another website due to the 3.4 upgrade breaking the ability to assign templates to menu items, it would always use the default. After starting from a fresh 3.4 install everything started working as it should. I am hoping I can figure something out and not need to rebuild the entire site. Then today the checkout price of products are doubling. Any insight and help is much appreciated. Thank You. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTQ4NC1oaWthc2hvcC1idXNpbmVzcy0yLTQtc2xvd25lc3MtaGVscD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 7 months ago [\#193678](#193678) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hikashop Business 2.4 slowness help](/forum/25-install-update/875484-hikashop-business-2-4-slowness-help#193678 "-- url of the page with the problem -- : ecigsourceonline.com/shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.5 -- Browser(s) name and version -- : chrome 41.0.2272.76 m (64-bit) Anything on the site todo with Hikashop is slow and lags. Everything is up to date. No amount of caching or memcached has helped. We are using AwoCoupon Pro but even when turned off things are still the same, slow. Payment method is Authorize.net and shipping is UPS and USPS. There is 3 sets of Characteristics total being used for some products as well. Other than buying a faster mysql from the hosting provider I am at a loss. I know a default joomla install issues around 9 database queries, currently for the shop though it goes up to 100+. I am hoping it isn't some issue with the site being updated to joomla 3.4. I just had to rebuild another website due to the 3.4 upgrade breaking the ability to assign templates to menu items, it would always use the default. After starting from a fresh 3.4 install everything started working as it should. I am hoping I can figure something out and not need to rebuild the entire site. Then today the checkout price of products are doubling. Any insight and help is much appreciated. Thank You.")* Hi, I checked your website but the pages where no HikaShop stuff is displayed takes as much time to load as HikaShop pages on my end. On my end, on a test website I'm using with HikaShop configured, a Joomla article page has 30 queries and a HikaShop product page with more than 30 variants (a lot more than on your website) has 60 queries and there is less than a second of difference in the load time, without any kind of caching. Knowing all that, I don't see why the slow downs would come from HikaShop. Probably something else, but what, I don't know. Now regarding the checkout prices doubling, you probably have that issue: [ www.hikashop.com/forum/install-update/87...to-2-4-0/193295.html](http://www.hikashop.com/forum/install-update/875431-total-sub-total-doubled-after-updated-to-2-4-0/193295.html) The following user(s) said Thank You: [DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTQ4NC1oaWthc2hvcC1idXNpbmVzcy0yLTQtc2xvd25lc3MtaGVscD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile")** - [![DesktopDoctors's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile") Topic Author - [ Offline](/forum/user/36146-desktopdoctors) Less More - Posts: 2 - Thank you received: 0 - - 11 years 7 months ago [\#193687](#193687) by [DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile") Replied by *[DesktopDoctors](/forum/user/36146-desktopdoctors "View DesktopDoctors's Profile")* on topic *[Hikashop Business 2.4 slowness help](/forum/25-install-update/875484-hikashop-business-2-4-slowness-help#193687 "-- url of the page with the problem -- : ecigsourceonline.com/shop -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.5 -- Browser(s) name and version -- : chrome 41.0.2272.76 m (64-bit) Anything on the site todo with Hikashop is slow and lags. Everything is up to date. No amount of caching or memcached has helped. We are using AwoCoupon Pro but even when turned off things are still the same, slow. Payment method is Authorize.net and shipping is UPS and USPS. There is 3 sets of Characteristics total being used for some products as well. Other than buying a faster mysql from the hosting provider I am at a loss. I know a default joomla install issues around 9 database queries, currently for the shop though it goes up to 100+. I am hoping it isn't some issue with the site being updated to joomla 3.4. I just had to rebuild another website due to the 3.4 upgrade breaking the ability to assign templates to menu items, it would always use the default. After starting from a fresh 3.4 install everything started working as it should. I am hoping I can figure something out and not need to rebuild the entire site. Then today the checkout price of products are doubling. Any insight and help is much appreciated. Thank You.")* Turned out the hosting's database was just to slow. Everything ran smooth once moved to another provider. Thank you. Near drove myself nuts over this client. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTQ4NC1oaWthc2hvcC1idXNpbmVzcy0yLTQtc2xvd25lc3MtaGVscD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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