[Skip to main content](#vessel-content) # Updating hikashop release ## - **[leonora](/forum/user/31459-leonora "View leonora's Profile")** - [![leonora's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31459-leonora "View leonora's Profile") Topic Author - [ Offline](/forum/user/31459-leonora) Less More - Posts: 80 - Thank you received: 0 - - 11 years 7 months ago [\#194897](#194897) by [leonora](/forum/user/31459-leonora "View leonora's Profile") *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#194897 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* was created by *[leonora](/forum/user/31459-leonora "View leonora's Profile")* -- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leonora](/forum/user/31459-leonora "View leonora's Profile")** - [![leonora's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31459-leonora "View leonora's Profile") Topic Author - [ Offline](/forum/user/31459-leonora) Less More - Posts: 80 - Thank you received: 0 - - 11 years 7 months ago [\#194907](#194907) by [leonora](/forum/user/31459-leonora "View leonora's Profile") Replied by *[leonora](/forum/user/31459-leonora "View leonora's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#194907 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Ohhh The same message is showed in te main site: mysite.com Please, say me how to solve this Thanks in advance Leonora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#194909](#194909) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#194909 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi, You mean, haven't right permission to copy files and folders. You should check the folder permissions in your Joomla backend. System > System Information > Directory permissions. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leonora](/forum/user/31459-leonora "View leonora's Profile")** - [![leonora's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31459-leonora "View leonora's Profile") Topic Author - [ Offline](/forum/user/31459-leonora) Less More - Posts: 80 - Thank you received: 0 - - 11 years 7 months ago [\#194981](#194981) by [leonora](/forum/user/31459-leonora "View leonora's Profile") Replied by *[leonora](/forum/user/31459-leonora "View leonora's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#194981 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi, Thanks, but when I go to Extensions -> Update I have the screenshot attached. Where must I download the updating file and where must I copy the updating file downloaded? Best regards Leonora [ ![hika.png](/forum/attachment/23138) ](/forum/attachment/23138 "hika.png") - [ ![hika.png](/forum/attachment/23138) ](/forum/attachment/23138 "hika.png") [ ](/forum/attachment/23138?download=1 "hika.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#194985](#194985) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#194985 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi, Please look at the text with the title "HikaShop Business" : "we did not find a licence attache to your website". So please check your Hikashop licence to see to which website you attached it. [ www.hikashop.com/my-account/your-subscriptions.html](http://www.hikashop.com/my-account/your-subscriptions.html) We just provide automatic updates to one single website per licence. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leonora](/forum/user/31459-leonora "View leonora's Profile")** - [![leonora's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31459-leonora "View leonora's Profile") Topic Author - [ Offline](/forum/user/31459-leonora) Less More - Posts: 80 - Thank you received: 0 - - 11 years 7 months ago [\#195473](#195473) by [leonora](/forum/user/31459-leonora "View leonora's Profile") Replied by *[leonora](/forum/user/31459-leonora "View leonora's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#195473 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Sorry, but I have a doubte: Can I register my site (mysite.com) and actualize the hikashop from mysite.com/copia? I have the production site in mysite.com and I have a copy in mysite.com/copia because I'm updating the joomla version. After the upgrading is ok, I will copy the testing site (mysite.com/copia) to mysite.com Thanks in advance Leonora Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 7 months ago [\#195479](#195479) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#195479 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi, Yes ; the HikaShop license is working on the domain name (and can include subdomains so you can have "[ www.mysite](http://www.mysite)", "preprod.mysite", "test.mysite") Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [leonora](/forum/user/31459-leonora "View leonora's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")** - [![tatjanabinder's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") - [ Offline](/forum/user/30144-tatjanabinder) Less More - Posts: 9 - Thank you received: 0 - - 11 years 6 months ago [\#197332](#197332) by [tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") Replied by *[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#197332 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi , i have a problem after update to business from essential. i have had just downloaded the business zip to joomla installer. it had no problem within , but i see some message on my site and i still have no bussines version inside what i have to do jet? it the update no pass? thank you - [ ![Hikabussines_update.jpg](/forum/attachment/23556) ](/forum/attachment/23556 "...nes_update.jpg") [ ](/forum/attachment/23556?download=1 "...nes_update.jpg") - [ ![Hikabussines_update_inside.jpg](/forum/attachment/23557) ](/forum/attachment/23557 "...ate_inside.jpg") [ ](/forum/attachment/23557?download=1 "...ate_inside.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")** - [![tatjanabinder's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") - [ Offline](/forum/user/30144-tatjanabinder) Less More - Posts: 9 - Thank you received: 0 - - 11 years 6 months ago [\#197338](#197338) by [tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") Replied by *[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#197338 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* and more one: all prices gone to free. what is this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")** - [![tatjanabinder's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") - [ Offline](/forum/user/30144-tatjanabinder) Less More - Posts: 9 - Thank you received: 0 - - 11 years 6 months ago [\#197340](#197340) by [tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile") Replied by *[tatjanabinder](/forum/user/30144-tatjanabinder "View tatjanabinder's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#197340 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* may be it also help you to understand what's happen: i can't save no more new articel and also old one can't save the changes thank you i hope you can help me Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 6 months ago [\#197342](#197342) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Updating hikashop release](/forum/25-install-update/875700-updating-hikashop-release#197342 "-- HikaShop version -- : 2.3.1 -- Joomla version -- : 3.4.0 HI: I'm updating de Hikasop version from 2.3.1 to 2.4.0 in a testing directory: mysite.com/copia. When I'm treating do that, the system shows a message that I haven't license for the copia directory. How can I solve it?")* Hi, The error message you got means that you have a folder (the folder written in the message) which is not writtable. So you have to check that the folder exists and right have write permission ; if the folder does not exist you have to check that the parent folder have the write right permission. Regarding your screenshot and the "business" message ; are you sure that you right update your website ? Maybe you have an upload limitation and the installation was not processed ; maybe you have some write permissions issues and the files were not updated.. Please try to install HikaShop business using the "ftp install" method and check that you do not have error messages while processing the update. [ www.hikashop.com/support/support/documen...-install.html#errors](http://www.hikashop.com/support/support/documentation/59-hikashop-how-to-install.html#errors) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NTcwMC11cGRhdGluZy1oaWthc2hvcC1yZWxlYXNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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