[Skip to main content](#vessel-content) # UPS Shipping Wrong ## - **[acrossan](/forum/user/30154-acrossan "View acrossan's Profile")** - [![acrossan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30154-acrossan "View acrossan's Profile") Topic Author - [ Offline](/forum/user/30154-acrossan) Less More - Posts: 14 - Thank you received: 0 - - 11 years 5 months ago [\#200882](#200882) by [acrossan](/forum/user/30154-acrossan "View acrossan's Profile") *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#200882 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* was created by *[acrossan](/forum/user/30154-acrossan "View acrossan's Profile")* -- url of the page with the problem -- : [ rancholiquoronline.com](https://rancholiquoronline.com) -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#200889](#200889) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#200889 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* Hi, Can you please re-download HikaShop 2.4.0 (and not 4.2.0) and tell us if the latest built of the package still give you the issue ? You will find some thread talking about shipping issues in HikaShop 2.4.0 and we put online a package with the latest fixes (before release HikaShop 2.4.1). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[acrossan](/forum/user/30154-acrossan "View acrossan's Profile")** - [![acrossan's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30154-acrossan "View acrossan's Profile") Topic Author - [ Offline](/forum/user/30154-acrossan) Less More - Posts: 14 - Thank you received: 0 - - 11 years 5 months ago [\#201429](#201429) by [acrossan](/forum/user/30154-acrossan "View acrossan's Profile") Replied by *[acrossan](/forum/user/30154-acrossan "View acrossan's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#201429 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* I installed the new package and it looks like the shipping rates are now calculating correctly. Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shelley](/forum/user/29124-shelley "View Shelley's Profile")** - [![Shelley's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29124-shelley "View Shelley's Profile") - [ Offline](/forum/user/29124-shelley) Less More - Posts: 15 - Thank you received: 0 - - 11 years 5 months ago [\#203098](#203098) by [Shelley](/forum/user/29124-shelley "View Shelley's Profile") Replied by *[Shelley](/forum/user/29124-shelley "View Shelley's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#203098 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* I'm having the same issue..even after installing the newest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago [\#203106](#203106) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#203106 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* Hello, Can you also clear your cache before testing it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Shelley](/forum/user/29124-shelley "View Shelley's Profile")** - [![Shelley's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29124-shelley "View Shelley's Profile") - [ Offline](/forum/user/29124-shelley) Less More - Posts: 15 - Thank you received: 0 - - 11 years 5 months ago [\#203158](#203158) by [Shelley](/forum/user/29124-shelley "View Shelley's Profile") Replied by *[Shelley](/forum/user/29124-shelley "View Shelley's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#203158 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* Done..both in joomla and the browser...then purged. Still having the issue. I called UPS this morning and they confirmed it's not them..or our account. When I log into ups and calculate there..the rates are correct. For example to ship TO 2338 Waycross Drive, Dallas, Texas 75227 it should be 17.83 + 5.00 in hikashop it's coming to 48.64 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 5 months ago [\#203165](#203165) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[UPS Shipping Wrong](/forum/25-install-update/876806-ups-shipping-wrong#203165 "-- url of the page with the problem -- : rancholiquoronline.com -- HikaShop version -- : 4.2.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.4 My client has a UPS account that has been active for some time. I created a UPS shipping method in Hikashop and entered my UPS account information, and the shipping rates are WAY too high. When I went to the UPS site to calculate the retail price for ground shipping from Temecula, CA to Easton, MD is $13.26, but my website shows it as $21.26. I have already called UPS several times and we have determined that the problem is the software I'm using. I can't use flat rates, because shipping costs change all the time due to season and fuel.")* Hi, I think that we will try to avoid duplicate threads for the same issue. [ www.hikashop.com/forum/shipping-methods/...-are-super-high.html](http://www.hikashop.com/forum/shipping-methods/877194-my-ups-rates-are-super-high.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NjgwNi11cHMtc2hpcHBpbmctd3Jvbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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