[Skip to main content](#vessel-content) # product not showing ## - **[Rene](/forum/user/9723-rene "View Rene's Profile")** - [![Rene's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9723-rene "View Rene's Profile") Topic Author - [ Offline](/forum/user/9723-rene) Less More - Posts: 18 - Thank you received: 0 - - 11 years 6 months ago [\#201353](#201353) by [Rene](/forum/user/9723-rene "View Rene's Profile") *[product not showing](/forum/25-install-update/876890-product-not-showing#201353 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* was created by *[Rene](/forum/user/9723-rene "View Rene's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago [\#201355](#201355) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201355 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Hello, > menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up Can you give me more information about your issue so that I can understand and reproduce it on my end ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rene](/forum/user/9723-rene "View Rene's Profile")** - [![Rene's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9723-rene "View Rene's Profile") Topic Author - [ Offline](/forum/user/9723-rene) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago [\#201376](#201376) by [Rene](/forum/user/9723-rene "View Rene's Profile") Replied by *[Rene](/forum/user/9723-rene "View Rene's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201376 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Changed the alais of the category ( ext. url and parent hikashop products listing) In hikashop's SEF url options I enabled 'Remove products and categories id in URLs' . IN global configuration enabled conservative caching and Gzip Page Compression. Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 5 months ago [\#201388](#201388) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201388 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Can you test it without any SEF option and module ? so that we can now if it's coming from it ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rene](/forum/user/9723-rene "View Rene's Profile")** - [![Rene's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9723-rene "View Rene's Profile") Topic Author - [ Offline](/forum/user/9723-rene) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago - 11 years 5 months ago [\#201452](#201452) by [Rene](/forum/user/9723-rene "View Rene's Profile") Replied by *[Rene](/forum/user/9723-rene "View Rene's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201452 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* System - SEF disable Search Engine Friendly URL - NO Same problem still Regards Last edit: 11 years 5 months ago by [Rene](/forum/user/9723-rene "View Rene's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rene](/forum/user/9723-rene "View Rene's Profile")** - [![Rene's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9723-rene "View Rene's Profile") Topic Author - [ Offline](/forum/user/9723-rene) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago - 11 years 5 months ago [\#201496](#201496) by [Rene](/forum/user/9723-rene "View Rene's Profile") Replied by *[Rene](/forum/user/9723-rene "View Rene's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201496 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Only new added products are showing the product page. also I updated Hikashop a week ago to the latest version.Maybe thats causing the problem?? Last edit: 11 years 5 months ago by [Rene](/forum/user/9723-rene "View Rene's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 11 years 5 months ago [\#201513](#201513) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201513 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Hi, Can you please provide us some way to access to your website ? There is a password protection so even if we have a link to your website, we are not able to see your issue directly. Please use the "contact us" form with a link to that thread to send us such private information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14293 - - 11 years 5 months ago [\#201540](#201540) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201540 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* Hi, Can you make sure that the "activate smaller URLs" option of the HikaShop configuration is turned on in your HikaShop configuration ? That should normally help solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rene](/forum/user/9723-rene "View Rene's Profile")** - [![Rene's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9723-rene "View Rene's Profile") Topic Author - [ Offline](/forum/user/9723-rene) Less More - Posts: 18 - Thank you received: 0 - - 11 years 5 months ago [\#201690](#201690) by [Rene](/forum/user/9723-rene "View Rene's Profile") Replied by *[Rene](/forum/user/9723-rene "View Rene's Profile")* on topic *[product not showing](/forum/25-install-update/876890-product-not-showing#201690 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : chrome menu item " products listing" is showing the products in that specific category, but the product itself is, when selected/clicked , not showing up.(until now, for the last 2 years everthing worked fine!?) Regards")* "activate smaller URLs" ON! All fine now!!! ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Njg5MC1wcm9kdWN0LW5vdC1zaG93aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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