[Skip to main content](#vessel-content) # Order menu page ## - **[prukk](/forum/user/37604-prukk "View prukk's Profile")** - [![prukk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37604-prukk "View prukk's Profile") Topic Author - [ Offline](/forum/user/37604-prukk) Less More - Posts: 2 - Thank you received: 0 - - 11 years 4 months ago - 11 years 4 months ago [\#204699](#204699) by [prukk](/forum/user/37604-prukk "View prukk's Profile") *[Order menu page](/forum/25-install-update/877507-order-menu-page#204699 "-- HikaShop version -- : HikaShop Essential: 2.5.0 -- Joomla version -- : Joomla! 3.4.1 Stable Hi, Please assist with the following 3 items relevant to the Customer orders menu page. I selected a confirmed order and as per the screenshot 1. The expiry date is set to 30 days but it is showing Until the 1970-01-31 00:00. Please provide a fix 2. I only have downloadable products so I don't need the Billing section. I removed Billing address from the Cart workflow so it is OK up to the point but it is still displayed in Order page and on the notification emails. Please advise how to remove Billing address on-screen (Orders) and emails. 3. I am not using the Product listing page but the product name on the Order and Cart page are hyperlinks to the product page. Please advise how I can update these to be just static texts. I assumed this is not configurable and I found the files/code with the but I am not sure what to update the code to.")* was created by *[prukk](/forum/user/37604-prukk "View prukk's Profile")* -- HikaShop version -- : HikaShop Essential: 2.5.0 -- Joomla version -- : Joomla! 3.4.1 Stable Hi, Please assist with the following 3 items relevant to the Customer orders menu page. I selected a confirmed order and as per the screenshot [ ![hikashop.png](/forum/attachment/24877) ](/forum/attachment/24877 "hikashop.png") 1. The expiry date is set to 30 days but it is showing **Until the 1970-01-31 00:00**. Please provide a fix 2. I only have downloadable products so I don't need the Billing section. I removed Billing address from the Cart workflow so it is OK up to the point but it is still displayed in Order page and on the notification emails. Please advise how to remove Billing address on-screen (Orders) and emails. 3. I am not using the Product listing page but the product name on the Order and Cart page are hyperlinks to the product page. Please advise how I can update these to be just static texts. I assumed this is not configurable and I found the files/code with the <a href...> but I am not sure what to update the code to. - [ ![hikashop.png](/forum/attachment/24877) ](/forum/attachment/24877 "hikashop.png") [ ](/forum/attachment/24877?download=1 "hikashop.png") Last edit: 11 years 4 months ago by [prukk](/forum/user/37604-prukk "View prukk's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzUwNy1vcmRlci1tZW51LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 4 months ago [\#204714](#204714) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order menu page](/forum/25-install-update/877507-order-menu-page#204714 "-- HikaShop version -- : HikaShop Essential: 2.5.0 -- Joomla version -- : Joomla! 3.4.1 Stable Hi, Please assist with the following 3 items relevant to the Customer orders menu page. I selected a confirmed order and as per the screenshot 1. The expiry date is set to 30 days but it is showing Until the 1970-01-31 00:00. Please provide a fix 2. I only have downloadable products so I don't need the Billing section. I removed Billing address from the Cart workflow so it is OK up to the point but it is still displayed in Order page and on the notification emails. Please advise how to remove Billing address on-screen (Orders) and emails. 3. I am not using the Product listing page but the product name on the Order and Cart page are hyperlinks to the product page. Please advise how I can update these to be just static texts. I assumed this is not configurable and I found the files/code with the but I am not sure what to update the code to.")* Hi, 1. This indicates that the order_created field of the order is set to 0 instead of the date of the creation of the order. That should not happen if the order was created through the checkout. How did you create the order ? 2. This indicates that an empty billing address has been selected for the order. If no address would have been selected, the whole zone wouldn't display, as is the case with the shipping address. So it should already do what you want. 3. Turn off the "link to product page" setting of the Display tab of the HikaShop configuration and that will do it. For points 1 and 2, I guess we'll need more information on your settings and check your backend to be able to understand the issue that you have. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzUwNy1vcmRlci1tZW51LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[prukk](/forum/user/37604-prukk "View prukk's Profile")** - [![prukk's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37604-prukk "View prukk's Profile") Topic Author - [ Offline](/forum/user/37604-prukk) Less More - Posts: 2 - Thank you received: 0 - - 11 years 4 months ago [\#204800](#204800) by [prukk](/forum/user/37604-prukk "View prukk's Profile") Replied by *[prukk](/forum/user/37604-prukk "View prukk's Profile")* on topic *[Order menu page](/forum/25-install-update/877507-order-menu-page#204800 "-- HikaShop version -- : HikaShop Essential: 2.5.0 -- Joomla version -- : Joomla! 3.4.1 Stable Hi, Please assist with the following 3 items relevant to the Customer orders menu page. I selected a confirmed order and as per the screenshot 1. The expiry date is set to 30 days but it is showing Until the 1970-01-31 00:00. Please provide a fix 2. I only have downloadable products so I don't need the Billing section. I removed Billing address from the Cart workflow so it is OK up to the point but it is still displayed in Order page and on the notification emails. Please advise how to remove Billing address on-screen (Orders) and emails. 3. I am not using the Product listing page but the product name on the Order and Cart page are hyperlinks to the product page. Please advise how I can update these to be just static texts. I assumed this is not configurable and I found the files/code with the but I am not sure what to update the code to.")* Hi, Please assist as I am not able to fix the issues: 1. I tried 2 payment options - Paypal and bank transfer that went through the entire workflow, however I had to manually change the status from status from created to confirmed to release the download. This could be the problem - it is displaying the correct dates on the backend but the front end dates are wrong. 2. The billing address problem is not isolated to one order. I have already removed Address from the workflow so there is no way the address can be entered on the cart. And it displays an empty Billing address row on the order and emails, and also static "Telephone" label (even when the Billing address was part of the workflow - should not display if empty) 3. Link to product page is already set to No and the links are still active on the Order and Cart menu pages. It may be off on the product page listing (which I don't use), but the links are active elsewhere. 4. A new issue - I have 2 payment options: Paypal and Bank transfer. When checking out, I always had to click Proceed to Checkout twice before it goes to the next page. With Payment and Terms of Use selected, I click once to proceed, the page refreshes and cursor moves to the top half of the page, I have to click on the proceed button again before it redirects to Paypal or bank transfer notice. I will email my login credential through Support. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzUwNy1vcmRlci1tZW51LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 4 months ago [\#205060](#205060) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order menu page](/forum/25-install-update/877507-order-menu-page#205060 "-- HikaShop version -- : HikaShop Essential: 2.5.0 -- Joomla version -- : Joomla! 3.4.1 Stable Hi, Please assist with the following 3 items relevant to the Customer orders menu page. I selected a confirmed order and as per the screenshot 1. The expiry date is set to 30 days but it is showing Until the 1970-01-31 00:00. Please provide a fix 2. I only have downloadable products so I don't need the Billing section. I removed Billing address from the Cart workflow so it is OK up to the point but it is still displayed in Order page and on the notification emails. Please advise how to remove Billing address on-screen (Orders) and emails. 3. I am not using the Product listing page but the product name on the Order and Cart page are hyperlinks to the product page. Please advise how I can update these to be just static texts. I assumed this is not configurable and I found the files/code with the but I am not sure what to update the code to.")* Hi, 1. Normally, you shouldn't have to change the status manually for PayPal orders. It should be done automatically. If that's not the case, I invite you to check this documentation page which explains what to check: [ www.hikashop.com/support/documentation/i...or.html#notification](http://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#notification) 2. Did you also turn off the "Ask address on registration" setting of the HikaShop configuration ? Can you also try with a new user ? It could be that the user you're doing your tests with already has an empty billing address, laeding to that. 3. Then I don't know why it wouldn't remove the links. You should look for some code which looks like this in the cart view files: Code: <?php if(@$defaultParams['link_to_product_page']){ ?><a class="hikashop_no_print" href="<?php echo hikashop_contentLink('product&task=show&cid='.$row->product_id.'&name='.$row->alias.$url_itemid,$row);?>" ><?php } ?> <?php echo $row->product_name; ?> <?php if ($this->config->get('show_code')) { ?> <span class="hikashop_product_code_checkout"><?php echo $row->product_code; ?></span> <?php } ?> <?php if(@$defaultParams['link_to_product_page']){ ?></a> But it might vary a lot. Then you can simply remove the a tag elements: Code: <a class="hikashop_no_print" href="<?php echo hikashop_contentLink('product&task=show&cid='.$row->product_id.'&name='.$row->alias.$url_itemid,$row);?>" > and Code: </a> 4. Turn on the "Auto submit shipping and payment methods selection" setting of the HikaShop configuration as it is by default. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzUwNy1vcmRlci1tZW51LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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