[Skip to main content](#vessel-content) # \[solved\] Backend product add page broken ## - **[Brunus](/forum/user/9886-brunus "View Brunus's Profile")** - [![Brunus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9886-brunus "View Brunus's Profile") Topic Author - [ Offline](/forum/user/9886-brunus) Less More - Posts: 118 - Thank you received: 3 - - 11 years 4 months ago - 11 years 4 months ago [\#205504](#205504) by [Brunus](/forum/user/9886-brunus "View Brunus's Profile") *[\[solved\] Backend product add page broken](/forum/25-install-update/877670-solved-backend-product-add-page-broken#205504 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* was created by *[Brunus](/forum/user/9886-brunus "View Brunus's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno. - [ ![Capture_dcran_de_2015-06-20_110024.png](/forum/attachment/25015) ](/forum/attachment/25015 "...-20_110024.png") [ ](/forum/attachment/25015?download=1 "...-20_110024.png") Last edit: 11 years 4 months ago by [Brunus](/forum/user/9886-brunus "View Brunus's Profile"). Reason: taged as solved Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Brunus](/forum/user/9886-brunus "View Brunus's Profile")** - [![Brunus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9886-brunus "View Brunus's Profile") Topic Author - [ Offline](/forum/user/9886-brunus) Less More - Posts: 118 - Thank you received: 3 - - 11 years 4 months ago - 11 years 4 months ago [\#205507](#205507) by [Brunus](/forum/user/9886-brunus "View Brunus's Profile") Replied by *[Brunus](/forum/user/9886-brunus "View Brunus's Profile")* on topic *[Backend product add page broken since update 2.5.0](/forum/25-install-update/877670-solved-backend-product-add-page-broken#205507 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* Ok, I just seen the widget to choose categories in the product editing page is broken also, even un legacy mode, and it's not possible for me to add categories for a product. I need to use the new broken page to give a category to the product while the widget is broken un legacy mode. Last edit: 11 years 4 months ago by [Brunus](/forum/user/9886-brunus "View Brunus's Profile"). Reason: adding information Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 11 years 4 months ago [\#205511](#205511) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend product add page broken since update 2.5.0](/forum/25-install-update/877670-solved-backend-product-add-page-broken#205511 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* Hi, It looks like you don't have the latest version CSS for the backend. Go in the HikaShop configuration, and select "default" in the backend CSS option and that should work fine. The following user(s) said Thank You: [Brunus](/forum/user/9886-brunus "View Brunus's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Brunus](/forum/user/9886-brunus "View Brunus's Profile")** - [![Brunus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9886-brunus "View Brunus's Profile") Topic Author - [ Offline](/forum/user/9886-brunus) Less More - Posts: 118 - Thank you received: 3 - - 11 years 4 months ago [\#205630](#205630) by [Brunus](/forum/user/9886-brunus "View Brunus's Profile") Replied by *[Brunus](/forum/user/9886-brunus "View Brunus's Profile")* on topic *[Backend product add page broken since update 2.5.0](/forum/25-install-update/877670-solved-backend-product-add-page-broken#205630 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* Thanks Nicolas. I switched from custom to default CSS and it works fine, every problem is fixed. Sincerely. Bruno. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Nifdi](/forum/user/34154-nifdi "View Nifdi's Profile")** - [![Nifdi's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34154_2015-04-15.png)](/forum/user/34154-nifdi "View Nifdi's Profile") - [ Offline](/forum/user/34154-nifdi) Less More - Posts: 12 - Thank you received: 0 - - [](http://www.nifdi.org) - 11 years 3 months ago [\#210525](#210525) by [Nifdi](/forum/user/34154-nifdi "View Nifdi's Profile") Replied by *[Nifdi](/forum/user/34154-nifdi "View Nifdi's Profile")* on topic *[\[solved\] Backend product add page broken](/forum/25-install-update/877670-solved-backend-product-add-page-broken#210525 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* I think I have the same problem, but can't find/get to the spot to switch the CSS setting. Attached is a screenshot. I thought I would find the CSS setting under "Advanced Settings", but if I click on any of the hyperlinks, the URL changes, but the page doesn't change. How can I get to to the place to switch the CSS setting to default? --- The Gold Standard in Direct Instruction. - [ ![Screen_Shot_2015-08-03_at_9_11_09_AM.png](/forum/attachment/25813) ](/forum/attachment/25813 "...9_11_09_AM.png") [ ](/forum/attachment/25813?download=1 "...9_11_09_AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 3 months ago [\#210534](#210534) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[\[solved\] Backend product add page broken](/forum/25-install-update/877670-solved-backend-product-add-page-broken#210534 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.3.10 Hi, Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot). I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products. But this is not working when adding new products. Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url. It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying. Thanks. Sincerely. Bruno.")* Hi, Your issue is not related to CSS, you have a PHP fatal error in your page and the rendering is stopped. Please check your PHP error log or change the "error reporting level" to "maximum" in your Joomla global configuration (in order to see the error message directly in the page.. Even if something you need to take a look at the "source" in order to see it clearly). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Nifdi](/forum/user/34154-nifdi "View Nifdi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzY3MC1zb2x2ZWQtYmFja2VuZC1wcm9kdWN0LWFkZC1wYWdlLWJyb2tlbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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