[Skip to main content](#vessel-content) # Hikashop doesn't work after server migration ## - **[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")** - [![aero0038's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36985-aero0038 "View aero0038's Profile") Topic Author - [ Offline](/forum/user/36985-aero0038) Less More - Posts: 7 - Thank you received: 0 - - 11 years 3 months ago [\#206593](#206593) by [aero0038](/forum/user/36985-aero0038 "View aero0038's Profile") *[Hikashop doesn't work after server migration](/forum/25-install-update/877838-hikashop-doesnt-work-after-server-migration#206593 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks!")* was created by *[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")* -- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@mydomain.si to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@mydomain.si to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzgzOC1oaWthc2hvcC1kb2VzbnQtd29yay1hZnRlci1zZXJ2ZXItbWlncmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 3 months ago [\#206602](#206602) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Hikashop doesn't work after server migration](/forum/25-install-update/877838-hikashop-doesnt-work-after-server-migration#206602 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks!")* Hello, > More information about this error may be available in the server error log. Can you check your server error log so that we can have more information about your issue ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzgzOC1oaWthc2hvcC1kb2VzbnQtd29yay1hZnRlci1zZXJ2ZXItbWlncmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")** - [![aero0038's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36985-aero0038 "View aero0038's Profile") Topic Author - [ Offline](/forum/user/36985-aero0038) Less More - Posts: 7 - Thank you received: 0 - - 11 years 3 months ago [\#206707](#206707) by [aero0038](/forum/user/36985-aero0038 "View aero0038's Profile") Replied by *[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")* on topic *[Hikashop doesn't work after server migration](/forum/25-install-update/877838-hikashop-doesnt-work-after-server-migration#206707 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks!")* Hello, we have checked, but nothing suspicious appears. Anyway, I have sent you all the necessary data about joomla and server if you wouldn't mind to check it personally. I would be most grateful. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzgzOC1oaWthc2hvcC1kb2VzbnQtd29yay1hZnRlci1zZXJ2ZXItbWlncmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 3 months ago - 11 years 3 months ago [\#206731](#206731) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Hikashop doesn't work after server migration](/forum/25-install-update/877838-hikashop-doesnt-work-after-server-migration#206731 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks!")* The only error related to Hikashop that I see is : > mod\_fcgid: stderr: PHP Fatal error: Cannot redeclare class hikashopWysiwyg in /var/www/clients/client8/web41/web/administrator/components/com\_hikashop/classes/field.php on line 1800, referer: [ carbontech.si/](http://carbontech.si/) That should not happen because the "hikashopWysiwyg" Classe is only declared once through the "administrator/components/com_hikashop/classes/field.php" file, but a solution can be to remove that code through your file : Code: class hikashopWysiwyg extends hikashopTextarea { function display($field, $value, $map, $inside, $options = '', $test = false, $allFields = null, $allValues = null) { $editorHelper = hikashop_get('helper.editor'); $editorHelper->name = $map; $editorHelper->content = $value; $editorHelper->id = $this->prefix.@$field->field_namekey.$this->suffix; $editorHelper->width = '100%'; $editorHelper->cols = empty($field->field_options['cols']) ? 50 : intval($field->field_options['cols']); $editorHelper->rows = empty($field->field_options['rows']) ? 10 : intval($field->field_options['rows']); $ret = $editorHelper->display(). '<div style="clear:both"></div>'. '<script type="text/javascript"><!--'."\r\n". 'if(window.Oby) window.Oby.registerAjax("syncWysiwygEditors", function(){ try{ '.$editorHelper->jsCode().' }catch(err){} });'."\r\n". '--></script>'; return $ret; /* $js = ''; $html = ''; if($inside && strlen($value) < 1){ $value = addslashes($this->trans($field->field_realname)); $this->excludeValue[$field->field_namekey] = $value; $js = 'onfocus="if(this.value == \''.$value.'\') this.value = \'\';" onblur="if(this.value==\'\') this.value=\''.$value.'\';"'; } if(!empty($field->field_options['maxlength'])){ static $done = false; if(!$done){ $jsFunc=' function hikashopTextCounter(textarea, counterID, maxLen) { cnt = document.getElementById(counterID); if (textarea.value.length > maxLen){ textarea.value = textarea.value.substring(0,maxLen); } cnt.innerHTML = maxLen - textarea.value.length; }'; if(!HIKASHOP_PHP5) { $doc =& JFactory::getDocument(); } else { $doc = JFactory::getDocument(); } $doc->addScriptDeclaration( "<!--\n".$jsFunc."\n//-->\n" ); $html.= '<span class="hikashop_remaining_characters">'.JText::sprintf('X_CHARACTERS_REMAINING',$this->prefix.@$field->field_namekey.$this->suffix.'_count',(int)$field->field_options['maxlength']).'</span>'; } $js .= ' onKeyUp="hikashopTextCounter(this,\''.$this->prefix.@$field->field_namekey.$this->suffix.'_count'.'\','.(int)$field->field_options['maxlength'].');" onBlur="hikashopTextCounter(this,\''.$this->prefix.@$field->field_namekey.$this->suffix.'_count'.'\','.(int)$field->field_options['maxlength'].');" '; } $cols = empty($field->field_options['cols']) ? '' : 'cols="'.intval($field->field_options['cols']).'"'; $rows = empty($field->field_options['rows']) ? '' : 'rows="'.intval($field->field_options['rows']).'"'; $options .= empty($field->field_options['readonly']) ? '' : ' readonly="readonly"'; return '<textarea class="inputbox" id="'.$this->prefix.@$field->field_namekey.$this->suffix.'" name="'.$map.'" '.$cols.' '.$rows.' '.$js.' '.$options.'>'.$value.'</textarea>'.$html; */ } Last edit: 11 years 3 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzgzOC1oaWthc2hvcC1kb2VzbnQtd29yay1hZnRlci1zZXJ2ZXItbWlncmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")** - [![aero0038's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36985-aero0038 "View aero0038's Profile") Topic Author - [ Offline](/forum/user/36985-aero0038) Less More - Posts: 7 - Thank you received: 0 - - 11 years 3 months ago [\#206913](#206913) by [aero0038](/forum/user/36985-aero0038 "View aero0038's Profile") Replied by *[aero0038](/forum/user/36985-aero0038 "View aero0038's Profile")* on topic *[Hikashop doesn't work after server migration](/forum/25-install-update/877838-hikashop-doesnt-work-after-server-migration#206913 "-- HikaShop version -- : 2.4.0 -- Joomla version -- : 3.4 -- PHP version -- : 5.6.9 -- Error-message(debug-mod must be tuned on) -- : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 OS: Linux Debian 8.1 Apache 2.4 PHP 5.6.9-0+deb8u1(fastcgi) MySQLi 5.5.5-10.0.16-MariaDB-1 Caching Disabled Hello, I am having trouble with my Hikashop after migrating the site to another server. Everytime I click on a product, category or try to enter Hikashop e-Store, new page appears with message : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Apache/2.4.10 (Debian) Server at mydomain.si Port 80 Also if I try to access product or category in CMS, it doesn't work. We have tried to put new Joomla on subdomain and install new Hikashop but it also doesn't work. The same problem. Otherwise all other Joomla content works just fine except Hikashop. Can you please give me some advice or solution? Thanks!")* Hello Mohamed, I would like to thank you. We did as you instructed and it worked. Great job! Best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzgzOC1oaWthc2hvcC1kb2VzbnQtd29yay1hZnRlci1zZXJ2ZXItbWlncmF0aW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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