[Skip to main content](#vessel-content) # license problem ## - **[mirco1970](/forum/user/14262-mirco1970 "View mirco1970's Profile")** - [![mirco1970's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14262-mirco1970 "View mirco1970's Profile") Topic Author - [ Offline](/forum/user/14262-mirco1970) Less More - Posts: 1 - Thank you received: 0 - - 11 years 4 months ago [\#207045](#207045) by [mirco1970](/forum/user/14262-mirco1970 "View mirco1970's Profile") *[license problem](/forum/25-install-update/877913-license-problem#207045 "-- HikaShop version -- : com_hikashop_business_2.3.0_2014-05-07 -- Joomla version -- : 3.4.2 -- Error-message(debug-mod must be tuned on) -- : We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username. i replace the old website with a new style and i'm installing hikashop but i have this error. i have a valid license and only this account in your webiste. can you help me please. We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username.")* was created by *[mirco1970](/forum/user/14262-mirco1970 "View mirco1970's Profile")* -- HikaShop version -- : com_hikashop_business_2.3.0_2014-05-07 -- Joomla version -- : 3.4.2 -- Error-message(debug-mod must be tuned on) -- : We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username. i replace the old website with a new style and i'm installing hikashop but i have this error. i have a valid license and only this account in your webiste. can you help me please. We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzkxMy1saWNlbnNlLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 11 years 4 months ago [\#207050](#207050) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[license problem](/forum/25-install-update/877913-license-problem#207050 "-- HikaShop version -- : com_hikashop_business_2.3.0_2014-05-07 -- Joomla version -- : 3.4.2 -- Error-message(debug-mod must be tuned on) -- : We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username. i replace the old website with a new style and i'm installing hikashop but i have this error. i have a valid license and only this account in your webiste. can you help me please. We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as mirco1970 on our website but you can go to your account to log out and log in with another username.")* Hi, There is no Business edition attached to your user account. The only purchase we have from you with your user account mirco1970 is the one of the styles pack. So it's normal that you don't have access to the Business edition. If you purchased it before, it must have been with another user account, and that's why the update system tells you that. Please provide the order number or paypal transaction id of your purchase of the Business edition and we'll see what's going on. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3NzkxMy1saWNlbnNlLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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