[Skip to main content](#vessel-content) # Product Image Issues after upgrading to 2.5.0 ## - **[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")** - [![ThinkUp2Par's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") Topic Author - [ Offline](/forum/user/34816-thinkup2par) Less More - Posts: 3 - Thank you received: 0 - - 11 years 3 months ago [\#207443](#207443) by [ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207443 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* was created by *[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")* -- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#207444](#207444) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207444 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* Hi, That's something we fixed yesterday on our end. Please download again the install package of the 2.5 via the menu My account>My subscriptions on our website and install it on yours and that should fix the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")** - [![ThinkUp2Par's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") Topic Author - [ Offline](/forum/user/34816-thinkup2par) Less More - Posts: 3 - Thank you received: 0 - - 11 years 3 months ago [\#207601](#207601) by [ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") Replied by *[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")* on topic *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207601 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* I downloaded and installed the modified version 2.5.0 as prescribed with the same result. Here's what the problem looks like viewing an individual product: [ www.mittasound.com/index.php/products/hi.../product/18-tt25-sma](http://www.mittasound.com/index.php/products/hikashop-menu-for-categories-listing/product/18-tt25-sma) I will have to restore the site until these bugs get worked out. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 3 months ago [\#207614](#207614) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207614 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* Hi, The result is not the same. Now the path of the badge image is calculated properly. You'll have to reupload the badge image and it should be better. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")** - [![ThinkUp2Par's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") Topic Author - [ Offline](/forum/user/34816-thinkup2par) Less More - Posts: 3 - Thank you received: 0 - - 11 years 3 months ago [\#207678](#207678) by [ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile") Replied by *[ThinkUp2Par](/forum/user/34816-thinkup2par "View ThinkUp2Par's Profile")* on topic *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207678 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* I just want to be clear. Does that mean I need to re-upload all product images? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 3 months ago [\#207679](#207679) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Product Image Issues after upgrading to 2.5.0](/forum/25-install-update/877983-product-image-issues-after-upgrading-to-2-5-0#207679 "-- HikaShop version -- : 2.5.0 -- Joomla version -- : 3.4.3 -- PHP version -- : 5.4.38 -- Browser(s) name and version -- : Firefox 38.0.5 -- Error-message(debug-mod must be tuned on) -- : getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously. Images for products no longer showing properly after update to HikaShop 2.5.0. Getting error message: getimagesize(upload/badge_newproduct_16223.png): failed to open stream: No such file or directory. Individual product pages showing default and 1 uploaded image simultaneously.")* Hi, > You'll have to reupload the **badge image** and it should be better. Just the badge, just the badge. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3Nzk4My1wcm9kdWN0LWltYWdlLWlzc3Vlcy1hZnRlci11cGdyYWRpbmctdG8tMi01LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.217 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)