[Skip to main content](#vessel-content) # Can't upgrade to 2.6.0 ## - **[bayers](/forum/user/33543-bayers "View bayers's Profile")** - [![bayers's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33543-bayers "View bayers's Profile") Topic Author - [ Offline](/forum/user/33543-bayers) Less More - Posts: 1 - Thank you received: 0 - - 11 years 1 month ago [\#215244](#215244) by [bayers](/forum/user/33543-bayers "View bayers's Profile") *[Can't upgrade to 2.6.0](/forum/25-install-update/879461-cant-upgrade-to-2-6-0#215244 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.3.3 (with security issues backported: access.redhat.com/security/updates/backporting/ ) -- Error-message(debug-mod must be tuned on) -- : Can't find install package After updating to Joomla 3.4.4, Hikashop broke with 500 errors and View Not Found in the backend. We can't upgrade to Hikashop 2.6.0 from 2.3.2. Using Joomla's several different install methods (upload, install from URL, install from folder, install from web) with the 2.6.0 tar.gz package, it kept saying that the install package couldn't be found. Finally, with the .zip, the upload worked ... but it installed a duplicate of Hikashop, rather than upgrading the current one that's there. So now 2.3.2 is installed (with all the data) and also 2.6.0 is installed (with no data as far as we can tell). Also, I couldn't find any packages for older versions of Hikashop (e.g. 2.5.0) on the Hikashop site or github. We can provide login details to get this resolved. Thanks!")* was created by *[bayers](/forum/user/33543-bayers "View bayers's Profile")* -- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.3.3 (with security issues backported: [ access.redhat.com/security/updates/backporting/](https://access.redhat.com/security/updates/backporting/)) -- Error-message(debug-mod must be tuned on) -- : Can't find install package After updating to Joomla 3.4.4, Hikashop broke with 500 errors and View Not Found in the backend. We can't upgrade to Hikashop 2.6.0 from 2.3.2. Using Joomla's several different install methods (upload, install from URL, install from folder, install from web) with the 2.6.0 tar.gz package, it kept saying that the install package couldn't be found. Finally, with the .zip, the upload worked ... but it installed a duplicate of Hikashop, rather than upgrading the current one that's there. So now 2.3.2 is installed (with all the data) and also 2.6.0 is installed (with no data as far as we can tell). Also, I couldn't find any packages for older versions of Hikashop (e.g. 2.5.0) on the Hikashop site or github. We can provide login details to get this resolved. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3OTQ2MS1jYW50LXVwZ3JhZGUtdG8tMi02LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 11 years 1 month ago [\#215245](#215245) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't upgrade to 2.6.0](/forum/25-install-update/879461-cant-upgrade-to-2-6-0#215245 "-- HikaShop version -- : 2.3.2 -- Joomla version -- : 3.4.4 -- PHP version -- : 5.3.3 (with security issues backported: access.redhat.com/security/updates/backporting/ ) -- Error-message(debug-mod must be tuned on) -- : Can't find install package After updating to Joomla 3.4.4, Hikashop broke with 500 errors and View Not Found in the backend. We can't upgrade to Hikashop 2.6.0 from 2.3.2. Using Joomla's several different install methods (upload, install from URL, install from folder, install from web) with the 2.6.0 tar.gz package, it kept saying that the install package couldn't be found. Finally, with the .zip, the upload worked ... but it installed a duplicate of Hikashop, rather than upgrading the current one that's there. So now 2.3.2 is installed (with all the data) and also 2.6.0 is installed (with no data as far as we can tell). Also, I couldn't find any packages for older versions of Hikashop (e.g. 2.5.0) on the Hikashop site or github. We can provide login details to get this resolved. Thanks!")* Hi, The issues you got with the update install is because of your server restrictions not letting Joomla enough time to process the install package. I've never heard of a duplicate HikaShop after update. In fact, it's just impossible to have two HikaShops on the same website. We've had several people asking us to install two HikaShops on the same website, but the way Joomla and HikaShop are done, it's not possible to have two different instances installed together. So I'm thinking that there might be some caching issues or something. Try to clear your browser's cache and logout/login from your website backend. Then, in the HikaShop configuration, click on the "check database" button in order to make sure that everything is correct in the database. Then, check if everything is ok. If not please provide screenshots of the issues. If you really want an only version, you can request it via our contact form, but I doubt that it will fix anything. We did update tests before the release and they never shown that problem so you should get the same result with the 2.5.0 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3OTQ2MS1jYW50LXVwZ3JhZGUtdG8tMi02LTA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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