[Skip to main content](#vessel-content) # Installation doesnt start ## - **[anypc](/forum/user/9451-anypc "View anypc's Profile")** - [![anypc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar9451.jpg)](/forum/user/9451-anypc "View anypc's Profile") Topic Author - [ Offline](/forum/user/9451-anypc) - AnY-Shop.nl Less More - Posts: 154 - Thank you received: 10 - - - - [](http://www.AnY-Shop.nl) - 11 years 4 weeks ago [\#216879](#216879) by [anypc](/forum/user/9451-anypc "View anypc's Profile") *[Installation doesnt start](/forum/25-install-update/879778-installation-doesnt-start#216879 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank page Hi, I've been using hikashop for a few years now, very happy with the product and with the support. I want to make a clean install of Hikashop on my site. When I go to Extensions - Manage And I upload the business .tar.gz file to the site I click Upload & Install. The screen goes white, and nothing happens after :( Anyone know why?")* was created by *[anypc](/forum/user/9451-anypc "View anypc's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank page Hi, I've been using hikashop for a few years now, very happy with the product and with the support. I want to make a clean install of Hikashop on my site. When I go to Extensions - Manage And I upload the business .tar.gz file to the site I click Upload & Install. The screen goes white, and nothing happens after ![:(](/media/kunena/emoticons/22.png ":(") Anyone know why? --- Proud of my website [ www.hetcomputerwinkeltje.nl](http://www.hetcomputerwinkeltje.nl) Currently just running catalog mode, but hope to go live soon again ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3OTc3OC1pbnN0YWxsYXRpb24tZG9lc250LXN0YXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 11 years 4 weeks ago [\#216881](#216881) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installation doesnt start](/forum/25-install-update/879778-installation-doesnt-start#216881 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.4 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : Blank page Hi, I've been using hikashop for a few years now, very happy with the product and with the support. I want to make a clean install of Hikashop on my site. When I go to Extensions - Manage And I upload the business .tar.gz file to the site I click Upload & Install. The screen goes white, and nothing happens after :( Anyone know why?")* Hi, Please see: [ www.hikashop.com/support/support/documen...-install.html#errors](http://www.hikashop.com/support/support/documentation/59-hikashop-how-to-install.html#errors) You can download the "zip" version of HikaShop in your subscription page: [ www.hikashop.com/my-account/your-subscriptions.html](http://www.hikashop.com/my-account/your-subscriptions.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg3OTc3OC1pbnN0YWxsYXRpb24tZG9lc250LXN0YXJ0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.071 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)