[Skip to main content](#vessel-content) # Unable to upload any image to a product ## - **[gsr](/forum/user/37967-gsr "View gsr's Profile")** - [![gsr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37967-gsr "View gsr's Profile") Topic Author - [ Offline](/forum/user/37967-gsr) Less More - Posts: 6 - Thank you received: 0 - - 10 years 11 months ago [\#220660](#220660) by [gsr](/forum/user/37967-gsr "View gsr's Profile") *[Unable to upload any image to a product](/forum/25-install-update/880466-unable-to-upload-any-image-to-a-product#220660 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Firefox 42.0 -- Error-message(debug-mod must be tuned on) -- : Unable to upload any image to a product. Hello, After some time off I kept building my e-commerce website, currently using HikaShop Starter to lay down the fundamentals. When I logged in the Administrator side I was prompted to update both Joomla and HikaShop and so I did. However while adding an image to a product, there is no way I can upload it. Drag and Drop does not work, not even the upload button. I click but literally nothing happens. I thought it was an issue with my browser, so I tried with different ones. Safari, Chrome and Firefox all have the same issue, and I never had such an issue months ago when I first tried HikaShop, so it's definitely not an issue with my computer. Any way I can solve it? It's really frustrating and it's a bad enough issue to prevent me from using your extension properly. If I can't get rid of this issue I'll find myself forced to rebuild everything using something else. Thanks in advance, Riccardo")* was created by *[gsr](/forum/user/37967-gsr "View gsr's Profile")* -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Firefox 42.0 -- Error-message(debug-mod must be tuned on) -- : Unable to upload any image to a product. Hello, After some time off I kept building my e-commerce website, currently using HikaShop Starter to lay down the fundamentals. When I logged in the Administrator side I was prompted to update both Joomla and HikaShop and so I did. However while adding an image to a product, there is no way I can upload it. Drag and Drop does not work, not even the upload button. I click but literally nothing happens. I thought it was an issue with my browser, so I tried with different ones. Safari, Chrome and Firefox all have the same issue, and I never had such an issue months ago when I first tried HikaShop, so it's definitely not an issue with my computer. Any way I can solve it? It's really frustrating and it's a bad enough issue to prevent me from using your extension properly. If I can't get rid of this issue I'll find myself forced to rebuild everything using something else. Thanks in advance, Riccardo - [ ![Schermata_2015-11-15_alle_21_25_15.png](/forum/attachment/27672) ](/forum/attachment/27672 "...e_21_25_15.png") [ ](/forum/attachment/27672?download=1 "...e_21_25_15.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MDQ2Ni11bmFibGUtdG8tdXBsb2FkLWFueS1pbWFnZS10by1hLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 11 months ago [\#220667](#220667) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Unable to upload any image to a product](/forum/25-install-update/880466-unable-to-upload-any-image-to-a-product#220667 "-- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.4.24 -- Browser(s) name and version -- : Firefox 42.0 -- Error-message(debug-mod must be tuned on) -- : Unable to upload any image to a product. Hello, After some time off I kept building my e-commerce website, currently using HikaShop Starter to lay down the fundamentals. When I logged in the Administrator side I was prompted to update both Joomla and HikaShop and so I did. However while adding an image to a product, there is no way I can upload it. Drag and Drop does not work, not even the upload button. I click but literally nothing happens. I thought it was an issue with my browser, so I tried with different ones. Safari, Chrome and Firefox all have the same issue, and I never had such an issue months ago when I first tried HikaShop, so it's definitely not an issue with my computer. Any way I can solve it? It's really frustrating and it's a bad enough issue to prevent me from using your extension properly. If I can't get rid of this issue I'll find myself forced to rebuild everything using something else. Thanks in advance, Riccardo")* Hi, See : [ www.hikashop.com/forum/3-bug-report/8793...-t-upload-photo.html](http://www.hikashop.com/forum/3-bug-report/879335-can-t-upload-photo.html) [ www.hikashop.com/forum/product-category-...roduct-s-images.html](http://www.hikashop.com/forum/product-category-display/879729-i-can-t-upload-product-s-images.html) [ www.hikashop.com/forum/3-bug-report/8793...-t-upload-photo.html](http://www.hikashop.com/forum/3-bug-report/879335-can-t-upload-photo.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MDQ2Ni11bmFibGUtdG8tdXBsb2FkLWFueS1pbWFnZS10by1hLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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