[Skip to main content](#vessel-content) # problem migrating from starter to business pack ## - **[Graphicstyle](/forum/user/39889-graphicstyle "View Graphicstyle's Profile")** - [![Graphicstyle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39889-graphicstyle "View Graphicstyle's Profile") Topic Author - [ Offline](/forum/user/39889-graphicstyle) Less More - Posts: 6 - Thank you received: 0 - - 10 years 10 months ago [\#223004](#223004) by [Graphicstyle](/forum/user/39889-graphicstyle "View Graphicstyle's Profile") *[problem migrating from starter to business pack](/forum/25-install-update/880895-problem-migrating-from-starter-to-business-pack#223004 "-- url of the page with the problem -- : www.graphicstyle.dk -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : safari 9.0 -- Error-message(debug-mod must be tuned on) -- : Warning JFolder::create: Infinite loop detected. Warning: Failed to move file! Error Unable to read archive Unable to find install package Hi I have a big problem upgrading from the fre starter pack to the business pack that I just purchased. As far as I can see, I should be able to just upload the business pack file onto of my starter, but I get error messages. Do I need some kind of a update file instead of the full version? What do I need to do to get this update to work? Kind regards Birgitte Skyum")* was created by *[Graphicstyle](/forum/user/39889-graphicstyle "View Graphicstyle's Profile")* -- url of the page with the problem -- : [ www.graphicstyle.dk](http://www.graphicstyle.dk) -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : safari 9.0 -- Error-message(debug-mod must be tuned on) -- : Warning JFolder::create: Infinite loop detected. Warning: Failed to move file! Error Unable to read archive Unable to find install package Hi I have a big problem upgrading from the fre starter pack to the business pack that I just purchased. As far as I can see, I should be able to just upload the business pack file onto of my starter, but I get error messages. Do I need some kind of a update file instead of the full version? What do I need to do to get this update to work? Kind regards Birgitte Skyum [ ![Skrmbillede_2015-12-03_kl__20_20_40.png](/forum/attachment/28196) ](/forum/attachment/28196 "...__20_20_40.png") - [ ![Skrmbillede_2015-12-03_kl__20_20_40.png](/forum/attachment/28196) ](/forum/attachment/28196 "...__20_20_40.png") [ ](/forum/attachment/28196?download=1 "...__20_20_40.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MDg5NS1wcm9ibGVtLW1pZ3JhdGluZy1mcm9tLXN0YXJ0ZXItdG8tYnVzaW5lc3MtcGFjaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 10 months ago - 10 years 10 months ago [\#223020](#223020) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[problem migrating from starter to business pack](/forum/25-install-update/880895-problem-migrating-from-starter-to-business-pack#223020 "-- url of the page with the problem -- : www.graphicstyle.dk -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : safari 9.0 -- Error-message(debug-mod must be tuned on) -- : Warning JFolder::create: Infinite loop detected. Warning: Failed to move file! Error Unable to read archive Unable to find install package Hi I have a big problem upgrading from the fre starter pack to the business pack that I just purchased. As far as I can see, I should be able to just upload the business pack file onto of my starter, but I get error messages. Do I need some kind of a update file instead of the full version? What do I need to do to get this update to work? Kind regards Birgitte Skyum")* Hi, Please try to download the ZIP version of HikaShop Business. [ www.hikashop.com/my-account/your-subscriptions.html](https://www.hikashop.com/my-account/your-subscriptions.html) If the ZIP version also failed ; best would be to perform an "install by FTP" [ www.hikashop.com/support/support/documen...-install.html#errors](https://www.hikashop.com/support/support/documentation/59-hikashop-how-to-install.html#errors) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 10 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MDg5NS1wcm9ibGVtLW1pZ3JhdGluZy1mcm9tLXN0YXJ0ZXItdG8tYnVzaW5lc3MtcGFjaz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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