[Skip to main content](#vessel-content) # Update version hikashop ## - **[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")** - [![damoregiancarlo@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Topic Author - [ Offline](/forum/user/37551-damoregiancarlo-gmail-com) Less More - Posts: 10 - Thank you received: 0 - - 10 years 9 months ago - 10 years 9 months ago [\#225479](#225479) by [damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#225479 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* was created by *[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")* -- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image > We removed your credentials for you own safety - [ ![La_segretissima___Amministrazione___Estensioni__Aggiorna.png](/forum/attachment/28701) ](/forum/attachment/28701 "...__Aggiorna.png") [ ](/forum/attachment/28701?download=1 "...__Aggiorna.png") Last edit: 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: We removed your credentials for you own safety Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#225487](#225487) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#225487 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Hi, Please attach your subscription to your website in the "my subscription" page : [ www.hikashop.com/my-account/your-subscriptions.html](http://www.hikashop.com/my-account/your-subscriptions.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")** - [![damoregiancarlo@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Topic Author - [ Offline](/forum/user/37551-damoregiancarlo-gmail-com) Less More - Posts: 10 - Thank you received: 0 - - 10 years 9 months ago - 10 years 9 months ago [\#226251](#226251) by [damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Replied by *[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#226251 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* I update hikashop but there are Error in page of product. The media button the button green is not clickable. The images can not be loaded attach image - [ ![media.png](/forum/attachment/28835) ](/forum/attachment/28835 "media.png") [ ](/forum/attachment/28835?download=1 "media.png") Last edit: 10 years 9 months ago by [damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 9 months ago [\#226252](#226252) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#226252 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Hi, 1/ We never asked your credentials. 2/ We never asked you to put your credentials publicly in the forum. 3/ Please understand that even you put your domain as private , it is possible to find it thanks to your screenshots. 4/ If you want to be hacked by giving your admin credentials, that is your right but we can't be responsible. We already updated one of your messages in the forum but I saw that Mohamed did not warn you about that. So, I'm doing it right now and I have to tell you that it will be the last time we re-edit one of your message to remove your credentials. I hope that my message is clear enough. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")** - [![damoregiancarlo@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Topic Author - [ Offline](/forum/user/37551-damoregiancarlo-gmail-com) Less More - Posts: 10 - Thank you received: 0 - - 10 years 9 months ago [\#226253](#226253) by [damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Replied by *[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#226253 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* thanks for the clarification! how to solve the problem of hikashop after upgrading ? Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 9 months ago [\#226264](#226264) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#226264 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Go in the HikaShop configuration and in the Display tab, change the backend CSS file setting to "default" and that should work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")** - [![damoregiancarlo@gmail.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Topic Author - [ Offline](/forum/user/37551-damoregiancarlo-gmail-com) Less More - Posts: 10 - Thank you received: 0 - - 10 years 8 months ago [\#227909](#227909) by [damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile") Replied by *[damoregiancarlo@gmail.com](/forum/user/37551-damoregiancarlo-gmail-com "View damoregiancarlo@gmail.com's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#227909 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* I go in the HikaShop configuration and and the backend CSS file is setting to "default". the problem is not that. How do you solve ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 8 months ago [\#227917](#227917) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#227917 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Hi, Using the default CSS for the HikaShop backend should improve the design. Now, the "upload" issue is related to a javascript error and I guess that the javascript error is related to the popup. See : [ www.hikashop.com/support/documentation/3...-hikashop-2-6-1.html](https://www.hikashop.com/support/documentation/333-about-hikashop-2-6-1.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Elvira](/forum/user/39442-elvira "View Elvira's Profile")** - [![Elvira's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39442-elvira "View Elvira's Profile") - [ Offline](/forum/user/39442-elvira) Less More - Posts: 7 - Thank you received: 0 - - 10 years 8 months ago [\#228849](#228849) by [Elvira](/forum/user/39442-elvira "View Elvira's Profile") Replied by *[Elvira](/forum/user/39442-elvira "View Elvira's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#228849 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Hello In November 2015 I bought HikaShop Essential 2.6.0. I just saw a message: HikaShop Essential - We did not find a licence attached to your website [ www.i-winemaker.co](http://www.i-winemaker.co)... And I can not do an update. Why ? How can I attach a license to site? In my account I only can download STARTER, and yet I bought ESSENTIAL Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 8 months ago [\#228850](#228850) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Update version hikashop](/forum/25-install-update/881355-update-version-hikashop#228850 "-- HikaShop version -- : HikaShop version Business 2.4.0 -- Joomla version -- : Joomla version -- : 3.4.8 -- PHP version -- : 5.5.29 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : update invalid extension update hikashop Error update invalid extension attach image")* Hi, Go in the menu My account>My subscriptions on our website, and there you'll have a field to enter your website URL for your subscription. Do that, and then click on the "purge cache" button of your Joomla updater and you'll be able to update. Note however that there is no purchase on our end for the username Elvira nor any order. So you must have done your purchase with another user account. Please make sure that you're logged in with the username which did the purchase or you won't have access to your subscription. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MTM1NS11cGRhdGUtdmVyc2lvbi1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.304 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)