[Skip to main content](#vessel-content) # Hikashop not updating to 2.6.1 ## - **[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")** - [![lafra002's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37298-lafra002 "View lafra002's Profile") Topic Author - [ Offline](/forum/user/37298-lafra002) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229728](#229728) by [lafra002](/forum/user/37298-lafra002 "View lafra002's Profile") *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229728 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* was created by *[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")* -- url of the page with the problem -- : [ www.mfvr.nl](http://www.mfvr.nl) -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 8 months ago [\#229737](#229737) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229737 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* Hi, Please check that documentation page first : [ www.hikashop.com/support/documentation/5...-install.html#errors](http://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")** - [![lafra002's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37298-lafra002 "View lafra002's Profile") Topic Author - [ Offline](/forum/user/37298-lafra002) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229787](#229787) by [lafra002](/forum/user/37298-lafra002 "View lafra002's Profile") Replied by *[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229787 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* Thanks, when I set the error reporting to development mode: I get the following: Fout Unable to read archive Kan geen installatiepakket vinden (translated: can not find an installation package) When I try to install via local (FTP), it gives the same error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EnerW](/forum/user/38634-enerw "View EnerW's Profile")** - [![EnerW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38634-enerw "View EnerW's Profile") - [ Offline](/forum/user/38634-enerw) Less More - Posts: 101 - Thank you received: 8 - - 10 years 8 months ago [\#229842](#229842) by [EnerW](/forum/user/38634-enerw "View EnerW's Profile") Replied by *[EnerW](/forum/user/38634-enerw "View EnerW's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229842 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* I had the same problem, turned out to be a file permission on the server so I would suggest to check that first. Rene Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")** - [![lafra002's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37298-lafra002 "View lafra002's Profile") Topic Author - [ Offline](/forum/user/37298-lafra002) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago [\#229843](#229843) by [lafra002](/forum/user/37298-lafra002 "View lafra002's Profile") Replied by *[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229843 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* File permissions are all in order. Furthermore, I had no problem updating HikaShop or other components before. Others are still updating correctly Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EnerW](/forum/user/38634-enerw "View EnerW's Profile")** - [![EnerW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38634-enerw "View EnerW's Profile") - [ Offline](/forum/user/38634-enerw) Less More - Posts: 101 - Thank you received: 8 - - 10 years 8 months ago [\#229846](#229846) by [EnerW](/forum/user/38634-enerw "View EnerW's Profile") Replied by *[EnerW](/forum/user/38634-enerw "View EnerW's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229846 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* I know, as I said same problem. I did spend half a day downloading and unpacking Hikashop installations, turning error reporting on and off, uploading with FTP etc. Other installations did update just fine, but that will not say that they write at the same location as the Hikashop installation. In the end I just did a chown and chgrp for the complete www folder and all was well again. Rene Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")** - [![lafra002's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37298-lafra002 "View lafra002's Profile") Topic Author - [ Offline](/forum/user/37298-lafra002) Less More - Posts: 5 - Thank you received: 0 - - 10 years 8 months ago - 10 years 8 months ago [\#229852](#229852) by [lafra002](/forum/user/37298-lafra002 "View lafra002's Profile") Replied by *[lafra002](/forum/user/37298-lafra002 "View lafra002's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229852 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* OK thanks, but still not a 'solution'. The installation of the component should just work. Therefore I would like to await a response of one of the admins to assist. Thanks anyway! Edit: fixed it. The homepath of the FTP-layer was not correctly set in configuration.php... my bad Last edit: 10 years 8 months ago by [lafra002](/forum/user/37298-lafra002 "View lafra002's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 8 months ago [\#229857](#229857) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Hikashop not updating to 2.6.1](/forum/25-install-update/882260-hikashop-not-updating-to-2-6-1#229857 "-- url of the page with the problem -- : www.mfvr.nl -- HikaShop version -- : 2.6.0 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.4.36 -- Browser(s) name and version -- : Firefox (latest) Hi, I have a business subscription for HikaShop. When I try to update to version 2.6.1, I get a blank page after installing the package, and Hikashop is not updated. I have the latest Joomla version. Could you assist? Thanks! Jeff")* Hi, So, all good ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjI2MC1oaWthc2hvcC1ub3QtdXBkYXRpbmctdG8tMi02LTE/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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