[Skip to main content](#vessel-content) # 2.6.1 update has caused alphauserpoints problem ## - **[hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile")** - [![hexcodc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39903-hexcodc "View hexcodc's Profile") Topic Author - [ Offline](/forum/user/39903-hexcodc) Less More - Posts: 42 - Thank you received: 0 - - 10 years 8 months ago [\#231067](#231067) by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") *[2.6.1 update has caused alphauserpoints problem](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231067 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary")* was created by *[hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile")* -- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjU1OC0yLTYtMS11cGRhdGUtaGFzLWNhdXNlZC1hbHBoYXVzZXJwb2ludHMtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile")** - [![hexcodc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39903-hexcodc "View hexcodc's Profile") Topic Author - [ Offline](/forum/user/39903-hexcodc) Less More - Posts: 42 - Thank you received: 0 - - 10 years 8 months ago [\#231068](#231068) by [hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile") Replied by *[hexcodc](/forum/user/39903-hexcodc "View hexcodc's Profile")* on topic *[2.6.1 update has caused alphauserpoints problem](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231068 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary")* The attached pictures are below - [ ![alphauserpoint1.jpg](/forum/attachment/29715) ](/forum/attachment/29715 "...userpoint1.jpg") [ ](/forum/attachment/29715?download=1 "...userpoint1.jpg") - [ ![alphauserpoint2.jpg](/forum/attachment/29716) ](/forum/attachment/29716 "...userpoint2.jpg") [ ](/forum/attachment/29716?download=1 "...userpoint2.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjU1OC0yLTYtMS11cGRhdGUtaGFzLWNhdXNlZC1hbHBoYXVzZXJwb2ludHMtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 10 years 8 months ago [\#231092](#231092) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[2.6.1 update has caused alphauserpoints problem](/forum/25-install-update/882558-2-6-1-update-has-caused-alphauserpoints-problem#231092 "-- HikaShop version -- : 2.6.1 -- Joomla version -- : 3.4.8 -- PHP version -- : 5.55 Hi, After updating to 2.6.1, the alphauserpoints becomes problematic. Firstly, the uninstall feature associated with the alphauserpoints component is gone (see the two attached pictures). The second more serious problem happens to editing the point transaction, such as changing the points, adding the expiry date. After pressing the Save and Close button, the point transaction is gone rather than saved and updated. I am not sure if there is other problems as I just don't discover. The second problem seems to be solved after I uninstall the alphauserpoints component (via the extension -manage). My question is that do you have a fix to it or uninstall and install is the only way to solve. Regards, Gary")* Hi, 1. The menu items is something handled by Joomla. I suppose that there is a problem with the data structure of the menu items. Try the "rebuild" button of the Joomla menu manager and install again AlphaUserPoints, or do it before the install of the update of HikaShop (if you can go back to the situation before the update). 2. I don't think that the problem comes from the update of HikaShop. I don't see why ? HikaShop doesn't interact with AUP when you edit a point transaction. So it's a problem of AUP. If uninstalling/installing AUP solves the issue, then I guess it's a good solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MjU1OC0yLTYtMS11cGRhdGUtaGFzLWNhdXNlZC1hbHBoYXVzZXJwb2ludHMtcHJvYmxlbT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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