[Skip to main content](#vessel-content) # Upgrade from starter to essentials ## - **[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")** - [![phiddius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41209-phiddius "View phiddius's Profile") Topic Author - [ Offline](/forum/user/41209-phiddius) Less More - Posts: 161 - Thank you received: 4 - - 10 years 7 months ago [\#232127](#232127) by [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") *[Upgrade from starter to essentials](/forum/25-install-update/882790-upgrade-from-starter-to-essentials#232127 "-- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks")* was created by *[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")* -- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4Mjc5MC11cGdyYWRlLWZyb20tc3RhcnRlci10by1lc3NlbnRpYWxzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")** - [![phiddius's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41209-phiddius "View phiddius's Profile") Topic Author - [ Offline](/forum/user/41209-phiddius) Less More - Posts: 161 - Thank you received: 4 - - 10 years 7 months ago [\#232144](#232144) by [phiddius](/forum/user/41209-phiddius "View phiddius's Profile") Replied by *[phiddius](/forum/user/41209-phiddius "View phiddius's Profile")* on topic *[Upgrade from starter to essentials](/forum/25-install-update/882790-upgrade-from-starter-to-essentials#232144 "-- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks")* SOLVED I had hikashop installed in a sub-folder, I think .. it needs to be in root (Public_html) to allow the upgrade, I reinstalled in root, I unzipped the upgrade files locally, uploaded them into tmp, then installed from folder worked, but it might be worth checking if there is an error updating to subfolders Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4Mjc5MC11cGdyYWRlLWZyb20tc3RhcnRlci10by1lc3NlbnRpYWxzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 7 months ago [\#232134](#232134) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Upgrade from starter to essentials](/forum/25-install-update/882790-upgrade-from-starter-to-essentials#232134 "-- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks")* Hello, You should probably try to install it via FTP as it's described on the documentation : [ www.hikashop.com/support/support/documen...o-install.html#blank](http://www.hikashop.com/support/support/documentation/59-hikashop-how-to-install.html#blank) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4Mjc5MC11cGdyYWRlLWZyb20tc3RhcnRlci10by1lc3NlbnRpYWxzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Tigers!](/forum/user/41931-tigers "View Tigers!'s Profile")** - [![Tigers!'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar41931.gif)](/forum/user/41931-tigers "View Tigers!'s Profile") - [ Offline](/forum/user/41931-tigers) Less More - Posts: 2 - Thank you received: 0 - - - - 10 years 6 months ago [\#238095](#238095) by [Tigers!](/forum/user/41931-tigers "View Tigers!'s Profile") Replied by *[Tigers!](/forum/user/41931-tigers "View Tigers!'s Profile")* on topic *[Upgrade from starter to essentials](/forum/25-install-update/882790-upgrade-from-starter-to-essentials#238095 "-- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks")* I have downloaded the essentials v.26.1 as a zip file on my local machine. Is it possible to install to a remote Joomla instance? My details are as follows HP Version 5.6.20 Web Server LiteSpeed WebServer to PHP Interface litespeed Joomla! Version Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4Mjc5MC11cGdyYWRlLWZyb20tc3RhcnRlci10by1lc3NlbnRpYWxzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 3 weeks ago [\#251288](#251288) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upgrade from starter to essentials](/forum/25-install-update/882790-upgrade-from-starter-to-essentials#251288 "-- HikaShop version -- : Hikashop essentials -- Joomla version -- : 3.4.8 Stable -- PHP version -- : 5.4 -- Browser(s) name and version -- : FF Chrome -- Error-message(debug-mod must be tuned on) -- : internal server error 500 Hi, I'm getting "internal server error 500" I checked all the write permissions - they're all good. my Hikashop stopped working after the attempted upgrade, I am now deleting the whole site and using an akeeba backup from this morning, before I attempt the upgrade again, what could be the possible problems ? thanks")* Hi, To install HikaShop on a remote Joomla instance, you just need to use the Joomla extension manager and upload the package for installation (like any other plugin or component for Joomla). [ www.hikashop.com/support/documentation/5...-how-to-install.html](https://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4Mjc5MC11cGdyYWRlLWZyb20tc3RhcnRlci10by1lc3NlbnRpYWxzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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