[Skip to main content](#vessel-content) # No Notice ## - **[deziroo](/forum/user/37492-deziroo "View deziroo's Profile")** - [![deziroo's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37492.jpg)](/forum/user/37492-deziroo "View deziroo's Profile") Topic Author - [ Offline](/forum/user/37492-deziroo) Less More - Posts: 38 - Thank you received: 0 - - 10 years 6 months ago [\#235393](#235393) by [deziroo](/forum/user/37492-deziroo "View deziroo's Profile") *[No Notice](/forum/25-install-update/883602-no-notice#235393 "-- url of the page with the problem -- : www.deziroo.com -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.0 The "cart is empty" notice after people check out is not happening. When people pay they are redirected back to the shop without any notice that their payment has gone through/thank you for your order. How do I fix this?")* was created by *[deziroo](/forum/user/37492-deziroo "View deziroo's Profile")* -- url of the page with the problem -- : [ www.deziroo.com](http://www.deziroo.com) -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.0 The "cart is empty" notice after people check out is not happening. When people pay they are redirected back to the shop without any notice that their payment has gone through/thank you for your order. How do I fix this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzYwMi1uby1ub3RpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 6 months ago [\#235409](#235409) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No Notice](/forum/25-install-update/883602-no-notice#235409 "-- url of the page with the problem -- : www.deziroo.com -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.0 The "cart is empty" notice after people check out is not happening. When people pay they are redirected back to the shop without any notice that their payment has gone through/thank you for your order. How do I fix this?")* Hi, Can you provide a screenshot of what the customers see when they go back to the shop ? Can you provide the URL of that page ? Can you make sure that your template is displaying messages ? [ www.hikashop.com/support/documentation/6...tibility-issues.html](https://www.hikashop.com/support/documentation/61-hikashop-compatibility-issues.html) Also, can you tell us what payment method you're using for your test ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzYwMi1uby1ub3RpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[deziroo](/forum/user/37492-deziroo "View deziroo's Profile")** - [![deziroo's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar37492.jpg)](/forum/user/37492-deziroo "View deziroo's Profile") Topic Author - [ Offline](/forum/user/37492-deziroo) Less More - Posts: 38 - Thank you received: 0 - - 10 years 6 months ago [\#235581](#235581) by [deziroo](/forum/user/37492-deziroo "View deziroo's Profile") Replied by *[deziroo](/forum/user/37492-deziroo "View deziroo's Profile")* on topic *[No Notice](/forum/25-install-update/883602-no-notice#235581 "-- url of the page with the problem -- : www.deziroo.com -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.0 The "cart is empty" notice after people check out is not happening. When people pay they are redirected back to the shop without any notice that their payment has gone through/thank you for your order. How do I fix this?")* Attachment #1 is the screenshot of of the shop, that is where people are redirected after paying. The shop is [ deziroo.com/index.php/shop-1](http://deziroo.com/index.php/shop-1) Attachment #2 is a screenshot showing the template's php has the <jdoc:include type="message" /> already in it We are using Stripe for our credit cards. - [ ![Screen_Shot_2016-04-06_at_6_01_43_PM.png](/forum/attachment/30476) ](/forum/attachment/30476 "...6_01_43_PM.png") [ ](/forum/attachment/30476?download=1 "...6_01_43_PM.png") - [ ![Screen_Shot_2016-04-06_at_5_57_39_PM.png](/forum/attachment/30477) ](/forum/attachment/30477 "...5_57_39_PM.png") [ ](/forum/attachment/30477?download=1 "...5_57_39_PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzYwMi1uby1ub3RpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 6 months ago [\#235621](#235621) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No Notice](/forum/25-install-update/883602-no-notice#235621 "-- url of the page with the problem -- : www.deziroo.com -- HikaShop version -- : 2.6.2 -- Joomla version -- : 3.5.0 The "cart is empty" notice after people check out is not happening. When people pay they are redirected back to the shop without any notice that their payment has gone through/thank you for your order. How do I fix this?")* Hi, Can you make sure that the "return URL" field of your payment method is empty ? Also, for the cart not emptying, can you check that the setting "Clean cart when order is" is set to "created" in the HikaShop configuration ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzYwMi1uby1ub3RpY2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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