[Skip to main content](#vessel-content) # Internal Server Error ## - **[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")** - [![sportsaction2000's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") Topic Author - [ Offline](/forum/user/42079-sportsaction2000) Less More - Posts: 7 - Thank you received: 1 - - 10 years 6 months ago [\#235761](#235761) by [sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile") *[Internal Server Error](/forum/25-install-update/883686-internal-server-error#235761 " www.sports-action.ca/newsite/administrat...ry&filter_id=product After update from Joomla 3.5.0 to Joomla 3.5.1 running HikaShop 2.6.1 whenever I click Components>HikaShop> Categories, it throws this error: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log." On your forums it suggested to update to 2.6.2 which I did and the error still persists. When I change the logging from System Default to Maximum and then try the categories link it then just brings me to a blank page....not good as our client is seeing this as a failure in our contract to deliver an ecommerce solution and moreso this is our first purchase of your product for our client!")* was created by *[sportsaction2000](/forum/user/42079-sportsaction2000 "View sportsaction2000's Profile")* [ www.sports-action.ca/newsite/administrat...ry&filter\_id=product](http://www.sports-action.ca/newsite/administrator/index.php?option=com_hikashop&ctrl=category&filter_id=product) After update from Joomla 3.5.0 to Joomla 3.5.1 running HikaShop 2.6.1 whenever I click Components>HikaShop> Categories, it throws this error: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log." On your forums it suggested to update to 2.6.2 which I did and the error still persists. When I change the logging from System Default to Maximum and then try the categories link it then just brings me to a blank page....not good as our client is seeing this as a failure in our contract to deliver an ecommerce solution and moreso this is our first purchase of your product for our client! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzY4Ni1pbnRlcm5hbC1zZXJ2ZXItZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 10 years 6 months ago [\#235827](#235827) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Internal Server Error](/forum/25-install-update/883686-internal-server-error#235827 " www.sports-action.ca/newsite/administrat...ry&filter_id=product After update from Joomla 3.5.0 to Joomla 3.5.1 running HikaShop 2.6.1 whenever I click Components>HikaShop> Categories, it throws this error: "Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log." On your forums it suggested to update to 2.6.2 which I did and the error still persists. When I change the logging from System Default to Maximum and then try the categories link it then just brings me to a blank page....not good as our client is seeing this as a failure in our contract to deliver an ecommerce solution and moreso this is our first purchase of your product for our client!")* Hi, We don't have the problem on our end and we didn't change anything as far as I know regarding the listing of categories in the backend, so it's hard to give a solution like that without information about the error. As the error message suggests, could you look in the server PHP error log for the error message corresponding to the problem ? It should allow us to understand what's going on and be able to give you a solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4MzY4Ni1pbnRlcm5hbC1zZXJ2ZXItZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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