[Skip to main content](#vessel-content) # error on initial conf page - no sample data ## - **[jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile")** - [![jmatsu's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36124-jmatsu "View jmatsu's Profile") Topic Author - [ Offline](/forum/user/36124-jmatsu) Less More - Posts: 2 - Thank you received: 0 - - 10 years 6 months ago [\#238034](#238034) by [jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile") *[error on initial conf page - no sample data](/forum/25-install-update/884117-error-on-initial-conf-page-no-sample-data#238034 "I installed correctly hikashop bussines. and tried to configured country, currency, sample data, initial layout press continue and after 1 or two minutes got an error: Can't open file /tmp/dataexample/script.sql The main and currency, and layout got configured correctly but no sample data, and default product type failed. I needed to configure to virtual goods again. Is there any file you need to delete so the new configuration appears again. I want to try if is my hosting provider. these is the second time that happen after a fresh joomla install.")* was created by *[jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile")* I installed correctly hikashop bussines. and tried to configured country, currency, sample data, initial layout press continue and after 1 or two minutes got an error: Can't open file /tmp/dataexample/script.sql The main and currency, and layout got configured correctly but no sample data, and default product type failed. I needed to configure to virtual goods again. Is there any file you need to delete so the new configuration appears again. I want to try if is my hosting provider. these is the second time that happen after a fresh joomla install. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDExNy1lcnJvci1vbi1pbml0aWFsLWNvbmYtcGFnZS1uby1zYW1wbGUtZGF0YT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 10 years 6 months ago [\#238053](#238053) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[error on initial conf page - no sample data](/forum/25-install-update/884117-error-on-initial-conf-page-no-sample-data#238053 "I installed correctly hikashop bussines. and tried to configured country, currency, sample data, initial layout press continue and after 1 or two minutes got an error: Can't open file /tmp/dataexample/script.sql The main and currency, and layout got configured correctly but no sample data, and default product type failed. I needed to configure to virtual goods again. Is there any file you need to delete so the new configuration appears again. I want to try if is my hosting provider. these is the second time that happen after a fresh joomla install.")* Hello, 1. Are you using the last Hikashop version ? If not can you download it through our website, install it and test it again ? 2. Your issue is actually weird, can you : - Activate the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language") - Set the "error reporting" option of the Joomla configuration to "maximum" - Test it again so that you can see if it display an error message which will help you to understand from what your issue is coming. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDExNy1lcnJvci1vbi1pbml0aWFsLWNvbmYtcGFnZS1uby1zYW1wbGUtZGF0YT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile")** - [![jmatsu's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36124-jmatsu "View jmatsu's Profile") Topic Author - [ Offline](/forum/user/36124-jmatsu) Less More - Posts: 2 - Thank you received: 0 - - 10 years 6 months ago - 10 years 6 months ago [\#238207](#238207) by [jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile") Replied by *[jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile")* on topic *[error on initial conf page - no sample data](/forum/25-install-update/884117-error-on-initial-conf-page-no-sample-data#238207 "I installed correctly hikashop bussines. and tried to configured country, currency, sample data, initial layout press continue and after 1 or two minutes got an error: Can't open file /tmp/dataexample/script.sql The main and currency, and layout got configured correctly but no sample data, and default product type failed. I needed to configure to virtual goods again. Is there any file you need to delete so the new configuration appears again. I want to try if is my hosting provider. these is the second time that happen after a fresh joomla install.")* Yes, I agree. My hosting provider is using lightspeed instead of apache. It comes with cpanel and softaculus, I am really happy with the speed. but kind of wierd these I have been experience. I installed joomla using softaculus. and then gantry framework from rockettheme, and then a template and joomla tells me that there is no ganty. I resolved that installing manually the joomla + gantry + template package, then adopting the installation on softaculous. Last edit: 10 years 6 months ago by [jmatsu](/forum/user/36124-jmatsu "View jmatsu's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDExNy1lcnJvci1vbi1pbml0aWFsLWNvbmYtcGFnZS1uby1zYW1wbGUtZGF0YT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 6 months ago [\#238216](#238216) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error on initial conf page - no sample data](/forum/25-install-update/884117-error-on-initial-conf-page-no-sample-data#238216 "I installed correctly hikashop bussines. and tried to configured country, currency, sample data, initial layout press continue and after 1 or two minutes got an error: Can't open file /tmp/dataexample/script.sql The main and currency, and layout got configured correctly but no sample data, and default product type failed. I needed to configure to virtual goods again. Is there any file you need to delete so the new configuration appears again. I want to try if is my hosting provider. these is the second time that happen after a fresh joomla install.")* Hi, If you want to access again the wizard page a second time, you can directly call the page: Code: http://website.com/administrator/index.php?option=com_hikashop&ctrl=update&task=wizard Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDExNy1lcnJvci1vbi1pbml0aWFsLWNvbmYtcGFnZS1uby1zYW1wbGUtZGF0YT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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