[Skip to main content](#vessel-content) # Backend malfunctioning ## - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#239959](#239959) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#239959 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* was created by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#239972](#239972) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#239972 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, Please try again to make a menu item with a productlisting after turning on the "debug mode" setting of the Joomla configuration. Thanks to that, the error message you'll see should provide much more information which will help us understand what's going on. The "layout on product page" setting is under the Display tab in the HikaShop configuration. There is no reason you wouldn't have that option. Also, make sure that the "backend CSS file" of the Display tab is set to "default" and not "none" or you the layouts of all the backend of HikaShop will be messed up. It's normal that there is nothing by default in System>Plugins as it lists instances of plugins compatible with the multi instance system like the user points plugin. You can edit the HikaShop plugins via the Joomla plugins manager. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#239997](#239997) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#239997 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, I have turned on debugging in the Joomla config page. When I then select "product listing" in the menu-options, the debug infomation disappears from the screen; see attached picture. - [ ![hikashop_error.jpg](/forum/attachment/31384) ](/forum/attachment/31384 "...shop_error.jpg") [ ](/forum/attachment/31384?download=1 "...shop_error.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#240012](#240012) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240012 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, This looks like a fatal error. Can you also turn on the "error reporting" setting of the Joomla configuration ? It should then display an error message at the bottom of that page. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240071](#240071) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240071 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, I've turned error reporting on up to developer; no error message is being displayed at the (bottom of the) page. I get exactly the same output as without error reporting. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 5 months ago [\#240076](#240076) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240076 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, Please take a look in your PHP error log. Even if you activate the display of the errors in the page ; something they are not displayed. It is also possible that the display is made into a HTML element and the content is not visible directly in the page and you have to check the source code to see it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240097](#240097) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240097 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* HI, php error log does nots how an error. However, jcontroller.log.php show the following error 2016-05-13T05:50:03+00:00 INFO 80.101.233.217 controller Holding edit ID com_menus.edit.item.1681 Array ( [0] => 1681 ) The source of the error500 page is attached now; I cannot discover an error message. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#240128](#240128) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240128 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, The log doesn't sounds like an error message from what I can see. It's just logging the process. There was also no attachment to your message. Could you try again to provide it ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240174](#240174) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240174 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* hi, I've attached the html page as a txt document now. *This attachment is hidden for guests. Please log in or register to see it.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240175](#240175) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240175 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* p.s. The error occurs when I add a product listing to the menu AND when I add a categorie listing to the menu. All other Hikashop menu-item function ok. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#240177](#240177) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240177 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, Thanks. Well, it doesn't provide information either. Could you provide a backend access with a link to this thread through our contact form so that we can have a look at the problem ? Maybe we'll be able to figure out something by directly looking at the problem. [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#240200](#240200) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240200 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, It seems that HikaShop wasn't install properly. It thinks that it is not on Joomla 3, at least for some of the features. For example, the menu of HikaShop is displaying itself as if it was on a Joomla 2.5 and not 3.0. And that error you have comes from the same origin I think. Try to install the HikaShop install package of the 2.6.3 again on your website. That should hopefully help. Also, just before doing that, rename the folder administrator/components/com_hikashop/ via FTP in order to avoid access right issues during the installation so that it can force the use of the latest version files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240218](#240218) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240218 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, I deleted administrator/components/com_hikashop. Then I installed Hikashop 2.6.3. Unfortunately, the error still occurs. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 10 years 5 months ago [\#240224](#240224) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240224 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, Then I don't know. We will need a ftp access to be able to analyse the situation deeper. Could you also provide that? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240336](#240336) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240336 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, I did some further testing on a testsite. On the production site, alle default Hikashop menu items are gone; I suspect that being the cause of this problem. I have no idea why these menu item have disappeared. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")** - [![CorMouwen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30868-cormouwen "View CorMouwen's Profile") Topic Author - [ Offline](/forum/user/30868-cormouwen) Less More - Posts: 10 - Thank you received: 1 - - 10 years 5 months ago [\#240340](#240340) by [CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile") Replied by *[CorMouwen](/forum/user/30868-cormouwen "View CorMouwen's Profile")* on topic *[Backend malfunctioning](/forum/25-install-update/884479-backend-malfunctioning#240340 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.5 -- Browser(s) name and version -- : Firefox 46.0.1 -- Error-message(debug-mod must be tuned on) -- : Error: 500 JHtmlHikaselect::inheritRadiolist not found I get errors when I make a menu item with a productlisting; the systems runs in an error : 500 JHtmlHikaselect::inheritRadiolist not found. Further, in the configuration section the layout has gone; in the plugin section no plugins are listed; when I go to the general Extenesions => Plugins, all Hikashop plugins are listed. How can I solve this?")* Hi, Uninstall and install Hikashop again didnot work either. Finally I deleted all databasetables and then reinstalled Hikashop. Now the layout in the backend is normal and I can add menuitems without the error 500. So problems solved; just recreating all products now. The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NDQ3OS1iYWNrZW5kLW1hbGZ1bmN0aW9uaW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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