[Skip to main content](#vessel-content) # Broken path for images after update ## - **[lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile")** - [![lwlbar's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/7236-lwlbar "View lwlbar's Profile") Topic Author - [ Offline](/forum/user/7236-lwlbar) Less More - Posts: 84 - Thank you received: 0 - - 10 years 5 months ago [\#242796](#242796) by [lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile") *[Broken path for images after update](/forum/25-install-update/885039-broken-path-for-images-after-update#242796 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45 Hi, I have updated hikashop to the latest business version on a test site and no longer have any images visible (ie: incorrect path) That said, I have checked the paths and they are correct. If I try to copy the image address and open in a new window, I get an error 403 - Forbidden message. I have gone over the general configuration and haven't seen anything glaringly obvious, but surely this is something relatively straight forward given it has a broken image path on every image element within hika. None of the images outside of hika were affected after the update. kindly, Luke")* was created by *[lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile")* -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45 Hi, I have updated hikashop to the latest business version on a test site and no longer have any images visible (ie: incorrect path) That said, I have checked the paths and they are correct. If I try to copy the image address and open in a new window, I get an error 403 - Forbidden message. I have gone over the general configuration and haven't seen anything glaringly obvious, but surely this is something relatively straight forward given it has a broken image path on every image element within hika. None of the images outside of hika were affected after the update. kindly, Luke Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NTAzOS1icm9rZW4tcGF0aC1mb3ItaW1hZ2VzLWFmdGVyLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 10 years 5 months ago [\#242814](#242814) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Broken path for images after update](/forum/25-install-update/885039-broken-path-for-images-after-update#242814 "-- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.4.6 -- PHP version -- : 5.4.45 Hi, I have updated hikashop to the latest business version on a test site and no longer have any images visible (ie: incorrect path) That said, I have checked the paths and they are correct. If I try to copy the image address and open in a new window, I get an error 403 - Forbidden message. I have gone over the general configuration and haven't seen anything glaringly obvious, but surely this is something relatively straight forward given it has a broken image path on every image element within hika. None of the images outside of hika were affected after the update. kindly, Luke")* Hi, The message says that your apache user doesn't have access to the folder images/produits/ on your test website. So either the images are not there in your test website, or they have permissions that prevent the apache user of the test website to access them. So please check the permissions of the files there. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NTAzOS1icm9rZW4tcGF0aC1mb3ItaW1hZ2VzLWFmdGVyLXVwZGF0ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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