[Skip to main content](#vessel-content) # error uploading file ## - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#250452](#250452) by [teddy](/forum/user/373-teddy "View teddy's Profile") *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250452 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* was created by *[teddy](/forum/user/373-teddy "View teddy's Profile")* -- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie - [ ![ScreenHunter_592_Sep__21_23_13.jpg](/forum/attachment/33561) ](/forum/attachment/33561 "...__21_23_13.jpg") [ ](/forum/attachment/33561?download=1 "...__21_23_13.jpg") - [ ![ScreenHunter_593_Sep__21_23_28.jpg](/forum/attachment/33562) ](/forum/attachment/33562 "...__21_23_28.jpg") [ ](/forum/attachment/33562?download=1 "...__21_23_28.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 1 month ago [\#250454](#250454) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250454 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, Please read that documentation page : [ www.hikashop.com/support/documentation/5...-install.html#errors](https://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors) About the "update" page ; I think that because you're using a very old version of HikaShop (6 years ago), the link might be a dead one. [ www.hikashop.com/support/documentation/5...ashop-changelog.html](https://www.hikashop.com/support/documentation/56-hikashop-changelog.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#250617](#250617) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250617 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi Jerome, what should i do now ? is it concern with joomla , or just Hikashop version ? julie. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 1 month ago [\#250650](#250650) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250650 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, You should **read** the documentation link I gave you in order to see how install "manually" a package in Joomla. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#250776](#250776) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250776 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, i clink the link, can not find the page. i get this message. please refer attached. thank you. julie - [ ![ScreenHunter_600_Sep__26_08_24.jpg](/forum/attachment/33641) ](/forum/attachment/33641 "...__26_08_24.jpg") [ ](/forum/attachment/33641?download=1 "...__26_08_24.jpg") - [ ![ScreenHunter_601_Sep__26_08_24.jpg](/forum/attachment/33642) ](/forum/attachment/33642 "...__26_08_24.jpg") [ ](/forum/attachment/33642?download=1 "...__26_08_24.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 10 years 1 month ago [\#250794](#250794) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250794 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, The links work fine but you need to click on them in the forum. The links in the email notification you got are truncated and won't work. That's a bug of Kunena. We're currently working on updating it which will fix that bug. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#250821](#250821) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250821 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, i read the document, i need to do it from joomla installer correct ? as the page mension (attached) i install joomla installer in local cpu , do it from my laptop ? or i need to go to my webhosting to do it, julie - [ ![ScreenHunter_606_Sep__26_22_15.jpg](/forum/attachment/33657) ](/forum/attachment/33657 "...__26_22_15.jpg") [ ](/forum/attachment/33657?download=1 "...__26_22_15.jpg") - [ ![ScreenHunter_605_Sep__26_22_07.jpg](/forum/attachment/33658) ](/forum/attachment/33658 "...__26_22_07.jpg") [ ](/forum/attachment/33658?download=1 "...__26_22_07.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 10 years 1 month ago [\#250861](#250861) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250861 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, We're not talking about updating Joomla here but HikaShop. So it's the install package of HikaShop that you want to use. The error 'There was an error uploading this file to the server' can be circumvented by doing an install via FTP of the HikaShop install package: [ www.hikashop.com/support/documentation/5...-to-install.html#ftp](https://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#ftp) > If you have difficulties to install HikaShop, you may want to try to install it via FTP. > This way, Joomla won't have to upload the HikaShop package on your website so the installation will be much faster. > Extract your HikaShop package in a folder called "hikashop" on your own computer. > Open your FTP software (FileZilla for example), connect to your website and upload the folder "hikashop" in the temporary folder of your website : /tmp/ > Go to your Joomla Installer manager on your website backend and specify the path of your folder in the input "Install from Directory" : "\\home\\...\\tmp\\hikashop". > Click on the button "Install"... the install process should be much faster and will enable you to successfully install HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#250925](#250925) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250925 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, i have created a ftp account, upload the latest ver of hikashop to it, go to joomla admin to upload the file from ftp, but it fail. i attached my step to upload and files in my ftp account for your reference. jack note: my joomla is 1.5 - [ ![ScreenHunter_622_Sep__28_11_39.jpg](/forum/attachment/33688) ](/forum/attachment/33688 "...__28_11_39.jpg") [ ](/forum/attachment/33688?download=1 "...__28_11_39.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 10 years 1 month ago [\#250952](#250952) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#250952 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, As explained in the instructions I gave you, you need to first extract all the files and folders of that zip on your local computer and upload them all via FTP in the tmp folder. Here you uploaded the zip directly, that's why it doesn't work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#251021](#251021) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#251021 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* hi, thank you for you instruction, i manage to update to latest ver. the first page look odd (625), any thing goes wrong on my uplaoad ? jack - [ ![ScreenHunter_626_Sep__29_08_22.jpg](/forum/attachment/33704) ](/forum/attachment/33704 "...__29_08_22.jpg") [ ](/forum/attachment/33704?download=1 "...__29_08_22.jpg") - [ ![ScreenHunter_625_Sep__29_08_22.jpg](/forum/attachment/33705) ](/forum/attachment/33705 "...__29_08_22.jpg") [ ](/forum/attachment/33705?download=1 "...__29_08_22.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 10 years 1 month ago [\#251057](#251057) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#251057 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, Make sure that you have configured the "backend CSS file" setting of the Hikashop configuration to "default" and clear your browser's cache and it should display properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teddy](/forum/user/373-teddy "View teddy's Profile")** - [![teddy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/373-teddy "View teddy's Profile") Topic Author - [ Offline](/forum/user/373-teddy) Less More - Posts: 30 - Thank you received: 0 - - 10 years 1 month ago [\#251088](#251088) by [teddy](/forum/user/373-teddy "View teddy's Profile") Replied by *[teddy](/forum/user/373-teddy "View teddy's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#251088 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, i change the backend CSS to default. clear browser catch. the display still the same. jack - [ ![ScreenHunter_631_Sep__29_22_31.jpg](/forum/attachment/33713) ](/forum/attachment/33713 "...__29_22_31.jpg") [ ](/forum/attachment/33713?download=1 "...__29_22_31.jpg") - [ ![ScreenHunter_630_Sep__29_22_20.jpg](/forum/attachment/33714) ](/forum/attachment/33714 "...__29_22_20.jpg") [ ](/forum/attachment/33714?download=1 "...__29_22_20.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86540 - Thank you received: 14299 - - 10 years 1 month ago [\#251094](#251094) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[error uploading file](/forum/25-install-update/886536-error-uploading-file#251094 "-- HikaShop version -- : 1.4.0 -- Joomla version -- : 1.5.20 -- Error-message(debug-mod must be tuned on) -- : 'There was an error uploading this file to the server' Hi, i downloaded latest Hikashop and save it in local, i go to joomla admin to upload it from local, -- >extension-->install/uninstall. a massage show 'There was an error uploading this file to the server' (refer 592 attached) which step do i overlook. i try to do it fro joomla admin, -->component--.Hikashop-->update/about, i have other error massage (refer593 attached) julie")* Hi, Then try changing the "menu position" setting to "above the content" in the HikaShop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjUzNi1lcnJvci11cGxvYWRpbmctZmlsZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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