[Skip to main content](#vessel-content) # Cart - Unable to delete or amend quantity (Solved) ## - **[Brian Hach](/forum/user/36868-brian-hach "View Brian Hach's Profile")** - [![Brian Hach's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36868-brian-hach "View Brian Hach's Profile") Topic Author - [ Offline](/forum/user/36868-brian-hach) Less More - Posts: 4 - Thank you received: 0 - - 10 years 1 month ago - 10 years 3 weeks ago [\#250684](#250684) by [Brian Hach](/forum/user/36868-brian-hach "View Brian Hach's Profile") *[Cart - Unable to delete or amend quantity (Solved)](/forum/25-install-update/886573-cart-unable-to-delete-or-amend-quantity-solved#250684 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : safari Version 10.0 (11602.1.50.0.10) Link to view: awfdonate.org/legacy/support-hope-bags/ Once item is added to cart the user is unable to amend the quantity or remove items if he goes to cart for checkout. Except if you select the lower button on this product page. It doesn't work correctly next to product on the checkout page. I have searched for three hours today for a solution. The theme is not using cashe. Joomla cashe is off. The image is of the product page and the lower button functions normally. (Solved - User using custom price. For unknown reason pricing was cleared so product would not calculate) Link to view problem #2: awfdonate.org/donate/support-our-program...0-memorial-donation/ Regarding second image. The data is entered and then takes the donor to the checkout but for some reason it is not populating now. I really appreciate the help and if necessary I can provide a login.")* was created by *[Brian Hach](/forum/user/36868-brian-hach "View Brian Hach's Profile")* -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : safari Version 10.0 (11602.1.50.0.10) Link to view: [ awfdonate.org/legacy/support-hope-bags/](https://awfdonate.org/legacy/support-hope-bags/) Once item is added to cart the user is unable to amend the quantity or remove items if he goes to cart for checkout. Except if you select the lower button on this product page. It doesn't work correctly next to product on the checkout page. I have searched for three hours today for a solution. The theme is not using cashe. Joomla cashe is off. The image is of the product page and the lower button functions normally. (Solved - User using custom price. For unknown reason pricing was cleared so product would not calculate) Link to view problem #2: [ awfdonate.org/donate/support-our-program...0-memorial-donation/](https://awfdonate.org/donate/support-our-programs/product/150-memorial-donation/) Regarding second image. The data is entered and then takes the donor to the checkout but for some reason it is not populating now. I really appreciate the help and if necessary I can provide a login. - [ ![Screen_Shot_2016-09-23_at_11_09_05_AM_2016-09-23.png](/forum/attachment/33621) ](/forum/attachment/33621 "...2016-09-23.png") [ ](/forum/attachment/33621?download=1 "...2016-09-23.png") - [ ![Screen_Shot_2016-09-23_at_11_14_28_AM.png](/forum/attachment/33622) ](/forum/attachment/33622 "...1_14_28_AM.png") [ ](/forum/attachment/33622?download=1 "...1_14_28_AM.png") Last edit: 10 years 3 weeks ago by [Brian Hach](/forum/user/36868-brian-hach "View Brian Hach's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjU3My1jYXJ0LXVuYWJsZS10by1kZWxldGUtb3ItYW1lbmQtcXVhbnRpdHktc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 1 month ago [\#250754](#250754) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cart - Unable to delete or amend quantity /](/forum/25-install-update/886573-cart-unable-to-delete-or-amend-quantity-solved#250754 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.2 -- PHP version -- : 5.4.45 -- Browser(s) name and version -- : safari Version 10.0 (11602.1.50.0.10) Link to view: awfdonate.org/legacy/support-hope-bags/ Once item is added to cart the user is unable to amend the quantity or remove items if he goes to cart for checkout. Except if you select the lower button on this product page. It doesn't work correctly next to product on the checkout page. I have searched for three hours today for a solution. The theme is not using cashe. Joomla cashe is off. The image is of the product page and the lower button functions normally. (Solved - User using custom price. For unknown reason pricing was cleared so product would not calculate) Link to view problem #2: awfdonate.org/donate/support-our-program...0-memorial-donation/ Regarding second image. The data is entered and then takes the donor to the checkout but for some reason it is not populating now. I really appreciate the help and if necessary I can provide a login.")* Hi, 1. The cart module has been configured with the "mini cart" setting activated. In mini cart mode, the quantity of the products can't be changed. Turn off that option and you'll see a normal cart module where you can change the quantity of each product. 2. I'm not able to reproduce the problem. The information entered in the custom fields was properly displayed on the cart in my test: [ take.ms/TtvWz](http://take.ms/TtvWz) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NjU3My1jYXJ0LXVuYWJsZS10by1kZWxldGUtb3ItYW1lbmQtcXVhbnRpdHktc29sdmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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