[Skip to main content](#vessel-content) # How to select product specification & payment option when admin creates order ## - **[mcomella](/forum/user/32419-mcomella "View mcomella's Profile")** - [![mcomella's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32419-mcomella "View mcomella's Profile") Topic Author - [ Offline](/forum/user/32419-mcomella) Less More - Posts: 1 - Thank you received: 0 - - 10 years 1 week ago [\#252946](#252946) by [mcomella](/forum/user/32419-mcomella "View mcomella's Profile") *[How to select product specification & payment option when admin creates order](/forum/25-install-update/887020-how-to-select-product-specification-payment-option-when-admin-creates-order#252946 "I have a client that cannot access the web site. So I am creating an order for them in the backend. I have added the product to the order, but I cannot see the product's specification. Also, how do I enter the payment info for the order using the back end?")* was created by *[mcomella](/forum/user/32419-mcomella "View mcomella's Profile")* I have a client that cannot access the web site. So I am creating an order for them in the backend. I have added the product to the order, but I cannot see the product's specification. Also, how do I enter the payment info for the order using the back end? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzAyMC1ob3ctdG8tc2VsZWN0LXByb2R1Y3Qtc3BlY2lmaWNhdGlvbi1wYXltZW50LW9wdGlvbi13aGVuLWFkbWluLWNyZWF0ZXMtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86292 - Thank you received: 14269 - - 10 years 1 week ago [\#252952](#252952) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to select product specification & payment option when admin creates order](/forum/25-install-update/887020-how-to-select-product-specification-payment-option-when-admin-creates-order#252952 "I have a client that cannot access the web site. So I am creating an order for them in the backend. I have added the product to the order, but I cannot see the product's specification. Also, how do I enter the payment info for the order using the back end?")* Hi, The options cannot be selected in the backend. You can add them separately to the order as another product. For the characteristics/variants, you can directly select them on the products listing popup when you add products to the order. For that, change the product type dropdown on the top right to "variants" or "both". You can't place a payment for an order from the backend. You could however alternatively do the order on your frontend with your own account and then change the user of the order in the backend after the payment. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzAyMC1ob3ctdG8tc2VsZWN0LXByb2R1Y3Qtc3BlY2lmaWNhdGlvbi1wYXltZW50LW9wdGlvbi13aGVuLWFkbWluLWNyZWF0ZXMtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")** - [![PolishedGeek's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar8378_2012-07-29-5.png)](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") - [ Offline](/forum/user/8378-polishedgeek) - Official HikaShop Development Partner Less More - Posts: 329 - Thank you received: 94 - - [](http://PolishedGeek.com/?utm_source=hikashop) - 9 years 3 months ago - 9 years 3 months ago [\#273013](#273013) by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile") Replied by *[PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile")* on topic *[How to select product specification & payment option when admin creates order](/forum/25-install-update/887020-how-to-select-product-specification-payment-option-when-admin-creates-order#273013 "I have a client that cannot access the web site. So I am creating an order for them in the backend. I have added the product to the order, but I cannot see the product's specification. Also, how do I enter the payment info for the order using the back end?")* If you need frontend ordering by admins, it's possible with custom development: [ www.hikashop.com/forum/9-commercial-jobs...sting-customers.html](https://www.hikashop.com/forum/9-commercial-jobs/890941-let-admins-take-orders-on-the-frontend-for-new-or-existing-customers.html) --- ~ Deb Cinkus, CEO Polished Geek: more with monday․com eCommerce Business Process Automation Experts Last edit: 9 years 3 months ago by [PolishedGeek](/forum/user/8378-polishedgeek "View PolishedGeek's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzAyMC1ob3ctdG8tc2VsZWN0LXByb2R1Y3Qtc3BlY2lmaWNhdGlvbi1wYXltZW50LW9wdGlvbi13aGVuLWFkbWluLWNyZWF0ZXMtb3JkZXI/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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