[Skip to main content](#vessel-content) # Never Updated ## - **[tecnosystempanama](/forum/user/38545-tecnosystempanama "View tecnosystempanama's Profile")** - [![tecnosystempanama's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38545-tecnosystempanama "View tecnosystempanama's Profile") Topic Author - [ Offline](/forum/user/38545-tecnosystempanama) Less More - Posts: 34 - Thank you received: 0 - - 10 years 1 week ago [\#252959](#252959) by [tecnosystempanama](/forum/user/38545-tecnosystempanama "View tecnosystempanama's Profile") *[Never Updated](/forum/25-install-update/887023-never-updated#252959 "-- url of the page with the problem -- : prueba.tecnosystempanama.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- PHP version -- : 5.0 -- Browser(s) name and version -- : chrome and mozzila -- Error-message(debug-mod must be tuned on) -- : Never Updated Hi, Everytime i try to update hikashop it never ends, always appairs a blank page , then i have to reset de joomla administrator and star all over again. Why is this happening? Thanks in advance for your soon reply.")* was created by *[tecnosystempanama](/forum/user/38545-tecnosystempanama "View tecnosystempanama's Profile")* -- url of the page with the problem -- : prueba.tecnosystempanama.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- PHP version -- : 5.0 -- Browser(s) name and version -- : chrome and mozzila -- Error-message(debug-mod must be tuned on) -- : Never Updated Hi, Everytime i try to update hikashop it never ends, always appairs a blank page , then i have to reset de joomla administrator and star all over again. Why is this happening? Thanks in advance for your soon reply. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzAyMy1uZXZlci11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 10 years 6 days ago [\#252962](#252962) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Never Updated](/forum/25-install-update/887023-never-updated#252962 "-- url of the page with the problem -- : prueba.tecnosystempanama.com -- HikaShop version -- : 2.6.3 -- Joomla version -- : 3.6.0 -- PHP version -- : 5.0 -- Browser(s) name and version -- : chrome and mozzila -- Error-message(debug-mod must be tuned on) -- : Never Updated Hi, Everytime i try to update hikashop it never ends, always appairs a blank page , then i have to reset de joomla administrator and star all over again. Why is this happening? Thanks in advance for your soon reply.")* Hi, It's probably coming from a restriction on your server, put in place by your hosting. Turn on the "error reporting" and "debug mode" settings of the Joomla configuration and try again. It should then display the error messages on the blank page, which will help you understand why this happens. It's probably a memory limit or a max execution time limit. In both cases, it's possible to circumvent the problem with a FTP install, as explained in our documentation: [ www.hikashop.com/support/documentation/5...-to-install.html#ftp](https://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#ftp) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzAyMy1uZXZlci11cGRhdGVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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