[Skip to main content](#vessel-content) # CAn't install Hikashop Starter ## - **[sgodier](/forum/user/37567-sgodier "View sgodier's Profile")** - [![sgodier's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37567-sgodier "View sgodier's Profile") Topic Author - [ Offline](/forum/user/37567-sgodier) Less More - Posts: 6 - Thank you received: 0 - - 9 years 11 months ago [\#254947](#254947) by [sgodier](/forum/user/37567-sgodier "View sgodier's Profile") *[CAn't install Hikashop Starter](/forum/25-install-update/887415-cant-install-hikashop-starter#254947 "-- url of the page with the problem -- : www.switchsafe.co.uk -- HikaShop version -- : Hikashop starter -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.27 -- Error-message(debug-mod must be tuned on) -- : Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package Hi, I am doing a re-build of a website for a customer. They used to use HikaShop with great success, and want it re-installed on the site. I have downloaded the latest version of HikaShop starter (as joomla has updated since I did the first build), but when I try to upload the .zip installation package I get the following error: Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package I am using Joomla 3.6.2. Any help appreciated. Thanks S")* was created by *[sgodier](/forum/user/37567-sgodier "View sgodier's Profile")* -- url of the page with the problem -- : [ www.switchsafe.co.uk](http://www.switchsafe.co.uk) -- HikaShop version -- : Hikashop starter -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.27 -- Error-message(debug-mod must be tuned on) -- : Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package Hi, I am doing a re-build of a website for a customer. They used to use HikaShop with great success, and want it re-installed on the site. I have downloaded the latest version of HikaShop starter (as joomla has updated since I did the first build), but when I try to upload the .zip installation package I get the following error: Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package I am using Joomla 3.6.2. Any help appreciated. Thanks S Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzQxNS1jYW50LWluc3RhbGwtaGlrYXNob3Atc3RhcnRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 11 months ago [\#254949](#254949) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[CAn't install Hikashop Starter](/forum/25-install-update/887415-cant-install-hikashop-starter#254949 "-- url of the page with the problem -- : www.switchsafe.co.uk -- HikaShop version -- : Hikashop starter -- Joomla version -- : 3.6.2 -- PHP version -- : 5.6.27 -- Error-message(debug-mod must be tuned on) -- : Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package Hi, I am doing a re-build of a website for a customer. They used to use HikaShop with great success, and want it re-installed on the site. I have downloaded the latest version of HikaShop starter (as joomla has updated since I did the first build), but when I try to upload the .zip installation package I get the following error: Error There was an error uploading this file to the server. Maximum PHP file upload size is too small: This is set in php.ini in both upload_max_filesize and post_max_size settings of your PHP settings (located in php.ini and/or .htaccess file). Unable to find install package I am using Joomla 3.6.2. Any help appreciated. Thanks S")* Hi, As explained in the message : > There was an error uploading this file to the server. > Maximum PHP file upload size is too small: This is set in php.ini in both upload\_max\_filesize and post\_max\_size settings of your PHP settings (located in php.ini and/or .htaccess file). You should see with the hosting company for that issue. Otherwise, you have the "install by FTP" and a full documentation page talking about installation issues : [ www.hikashop.com/support/documentation/5...-install.html#errors](https://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4NzQxNS1jYW50LWluc3RhbGwtaGlrYXNob3Atc3RhcnRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.123 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)