[Skip to main content](#vessel-content) # Problem with prices when I export database ## - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#258818](#258818) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258818 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* was created by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* -- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 9 months ago [\#258820](#258820) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258820 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, I don't understand what you mean. Could you provide a copy of the CSV you get and a screenshot of the issue so that we could have a look ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#258892](#258892) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") Replied by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258892 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* I attachment the .csv file and the configuration. Regards!!! [ ![captura1.png](/forum/attachment/35419) ](/forum/attachment/35419 "captura1.png") - [ ![captura1.png](/forum/attachment/35419) ](/forum/attachment/35419 "captura1.png") [ ](/forum/attachment/35419?download=1 "captura1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 9 months ago [\#258893](#258893) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258893 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, Here is what I get: [ take.ms/AvFWu](http://take.ms/AvFWu) It looks strange but not necessarily wrong. It depends on how you configured your currency. Could you do a screenshot of the settings in your currency under the menu System>Currencies ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#258984](#258984) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") Replied by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258984 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* The currency is in Euro. The price is not the web. When exporting it there is some error because neither it shows the "ñ" or "accents" nor the prices correctly. I hope you can help me. A greeting. [ ![moneda.png](/forum/attachment/35444) ](/forum/attachment/35444 "moneda.png") - [ ![moneda.png](/forum/attachment/35444) ](/forum/attachment/35444 "moneda.png") [ ](/forum/attachment/35444?download=1 "moneda.png") - [ ![moneda_2017-01-06.png](/forum/attachment/35445) ](/forum/attachment/35445 "...2017-01-06.png") [ ](/forum/attachment/35445?download=1 "...2017-01-06.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 9 months ago [\#258985](#258985) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#258985 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, Can you go in the menu System>currencies, edit the EUR currency and do a screenshot of that page of settings please ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#259039](#259039) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") Replied by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259039 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* [ ![foto1.jpg](/forum/attachment/35462) ](/forum/attachment/35462 "foto1.jpg") - [ ![foto1.jpg](/forum/attachment/35462) ](/forum/attachment/35462 "foto1.jpg") [ ](/forum/attachment/35462?download=1 "foto1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 9 months ago [\#259045](#259045) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259045 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, Can you go in the menu " System > currencies", edit the EUR currency and do a screenshot of that page of settings please ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#259085](#259085) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") Replied by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259085 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* [ ![moneda1.jpg](/forum/attachment/35471) ](/forum/attachment/35471 "moneda1.jpg") - [ ![moneda1.jpg](/forum/attachment/35471) ](/forum/attachment/35471 "moneda1.jpg") [ ](/forum/attachment/35471?download=1 "moneda1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 9 years 9 months ago [\#259126](#259126) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259126 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, Great. I'm however not about to reproduce the problem. Could you provide also a screenshot of the settings of one product with the issue and a link to the product page so that we could better be able to reproduce the issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")** - [![rober1903's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/37591-rober1903 "View rober1903's Profile") Topic Author - [ Offline](/forum/user/37591-rober1903) Less More - Posts: 75 - Thank you received: 0 - - 9 years 9 months ago [\#259132](#259132) by [rober1903](/forum/user/37591-rober1903 "View rober1903's Profile") Replied by *[rober1903](/forum/user/37591-rober1903 "View rober1903's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259132 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* The problem is when you export the database. I don´t show me the conventional signs. The price is not the one that corresponds. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 9 months ago [\#259133](#259133) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem with prices when I export database](/forum/25-install-update/888155-problem-with-prices-when-i-export-database#259133 "-- HikaShop version -- : 3.6.4 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 I have a problem, when I export the database, the prices do not come out correctly. I can see the conventional signs yes but prices i don´t see. What am I doing wrong?")* Hi, Okay. But, we need a screenshot of the settings of one product with the issue. And we also need a link to the product page. Thanks to that, we would better be able to understand and reproduce the issue. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg4ODE1NS1wcm9ibGVtLXdpdGgtcHJpY2VzLXdoZW4taS1leHBvcnQtZGF0YWJhc2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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