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#   No Shipping Method Found

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9 years 2 months ago [\#276156](#276156) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#276156 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")* was created by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")*

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome 60.0.3112.101
-- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found

Hi there -

I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e.
- confirmed that shipping is added in checkout layout.
- added/removed product weight and dimensions
- added/removed warehouses
- added removed zones etc

but even with manual shipping it is not working.

Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.

Your help with this will be much appreciated.

thanks and best regards,

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9 years 2 months ago [\#276159](#276159) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#276159 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

Following each step of the "Shipping methods" section of the FAQ will probably help you :
[ www.hikashop.com/support/faq#ship](https://www.hikashop.com/support/faq#ship)

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9 years 2 months ago [\#276224](#276224) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#276224 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Thanks Muhammad,
I have followed all the steps listed here and tried to apply different combinations but still to no avail.

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9 years 2 months ago [\#276230](#276230) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#276230 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

In that case can you show us some screenshots of how you configured your shipping methods but also the products that you have added on your cart ?

Thank you.

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9 years 1 week ago [\#280766](#280766) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280766 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

[ ![Screenshot-2017-10-19ArtisanXchange-Administration-Pluginfedex.png](/forum/attachment/40978) ](/forum/attachment/40978 "...luginfedex.png")

[ ![1.JPG](/forum/attachment/40979) ](/forum/attachment/40979 "1.JPG")

Hello,
Sorry for responding late, this task was put in pending tasks so now I'm actively working on it I've no clue to fix this issue kindly help me my boss is putting pressure on me deadline is ahead, kindly fix this issue for me respond as soon as possible.

- [ ![Screenshot-2017-10-19ArtisanXchange-Administration-Pluginfedex.png](/forum/attachment/40978) ](/forum/attachment/40978 "...luginfedex.png") [ ](/forum/attachment/40978?download=1 "...luginfedex.png")
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9 years 1 week ago [\#280767](#280767) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280767 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

This is URL of beta site
[ beta.artisanxchange.com](http://beta.artisanxchange.com)

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9 years 1 week ago [\#280768](#280768) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280768 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hi,

Unfortunately, we can't read much in the screenshot of the settings. For some reason, it's all blurred. Could you try again ?

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9 years 1 week ago [\#280795](#280795) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280795 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

kindly see it after zooming in

- [ ![Screenshot-2017-10-19ArtisanXchange-Administration-Pluginfedex2.png](/forum/attachment/40982) ](/forum/attachment/40982 "...uginfedex2.png") [ ](/forum/attachment/40982?download=1 "...uginfedex2.png")

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9 years 1 week ago [\#280797](#280797) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280797 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

kindly download and then see it after zooming in as on this site you can't zoom image

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9 years 1 week ago [\#280796](#280796) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280796 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

I'm sorry but I can't see it even if I zoom in, could you send us a screenshot of a better quality ?

Thank you !

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9 years 1 week ago [\#280833](#280833) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280833 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello
Thank you for your response, below is URLs of images kindly see these images and guide where I'm doing wrong.
[ oogloo.us/clients/lighting/tls/wp-content/uploads/2017/10/1.jpg](http://oogloo.us/clients/lighting/tls/wp-content/uploads/2017/10/1.jpg)
[ oogloo.us/clients/lighting/tls/wp-conten...on-Plugin-fedex2.png](http://oogloo.us/clients/lighting/tls/wp-content/uploads/2017/10/Screenshot-2017-10-19-ArtisanXchange-Administration-Plugin-fedex2.png)

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9 years 1 week ago [\#280841](#280841) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280841 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

Impossible to see what's going on, but I noticed that you don't provide your test product configuration page as Mohamed asked for it, this can be useful to progress on your issue.
Awaiting news from you.

Regards

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9 years 4 days ago [\#280954](#280954) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280954 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Kindly suggest me what should I do.

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9 years 4 days ago [\#280956](#280956) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280956 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Here is the URL of image showing product configuration
[ oogloo.us/clients/lighting/tls/wp-conten...tration-Products.png](http://oogloo.us/clients/lighting/tls/wp-content/uploads/2017/10/Screenshot-2017-10-23-ArtisanXchange-Administration-Products.png)
kindly visit and let know what's wrong in it.

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9 years 4 days ago [\#280975](#280975) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#280975 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

Can you test it again :
- After setting dimensions through your product page
- By enabling every services through your FedEx/UPS shipping method configuration page

Thank you.

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9 years 3 days ago [\#281099](#281099) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#281099 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello
I enabled all services now this message is showing "The FedEx request failed with the message: Customer not eligible for service." Kindly tell me why it is so and how to deal with it?

- [ ![Screenshot-2017-10-24Checkout.png](/forum/attachment/41055) ](/forum/attachment/41055 "...24Checkout.png") [ ](/forum/attachment/41055?download=1 "...24Checkout.png")

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9 years 2 days ago [\#281146](#281146) by [jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")  Replied by *[jackshoo2](/forum/user/34570-jackshoo2 "View jackshoo2's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#281146 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Please reply soon I'm waiting

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9 years 2 days ago [\#281139](#281139) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[No Shipping Method Found](/forum/25-install-update/891559-no-shipping-method-found#281139 "-- HikaShop version -- : 3.1.1 -- Joomla version -- : 3.7.4 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome 60.0.3112.101 -- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found  Hi there -  I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e. - confirmed that shipping is added in checkout layout. - added/removed product weight and dimensions - added/removed warehouses - added removed zones etc  but even with manual shipping it is not working.  Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.  Your help with this will be much appreciated.  thanks and best regards,")*

Hello,

As it's said on the FedEx error message your account is actually not eligible for the services you enabled through your FedEx shipping method configuration page.

You should try it with different FedEx services and directly contact the FedEx support about that issue.

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