[Skip to main content](#vessel-content) # Cannot update ## - **[p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile")** - [![p3.chuck's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/39719-p3-chuck "View p3.chuck's Profile") Topic Author - [ Offline](/forum/user/39719-p3-chuck) Less More - Posts: 104 - Thank you received: 5 - - 9 years 1 day ago [\#282384](#282384) by [p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile") *[Cannot update](/forum/25-install-update/892741-cannot-update#282384 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'")* was created by *[p3.chuck](/forum/user/39719-p3-chuck "View p3.chuck's Profile")* -- url of the page with the problem -- : [ www.p3proswing.com/site3](https://www.p3proswing.com/site3) -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: \#1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. \#2 - When I click the checkbox to update it, I get an error that 'Invalid extension update' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Mjc0MS1jYW5ub3QtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 9 years 1 day ago [\#282385](#282385) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot update](/forum/25-install-update/892741-cannot-update#282385 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'")* Hi, 1. Well, I've checked on our end and your subscription on your account for HikaShop Business did expire on March 2017. Hence, it's normal that you get that error as far as I can see. You would have to go in the menu My account>My subscriptions on our website and click on the renew link there to renew your subscription and you'll then be able to update again. 2. That error is normal when you're trying to update an extension for which your subscription expired. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Mjc0MS1jYW5ub3QtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SVT](/forum/user/41145-svt "View SVT's Profile")** - [![SVT's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41145-svt "View SVT's Profile") - [ Offline](/forum/user/41145-svt) Less More - Posts: 14 - Thank you received: 2 - - 9 years 19 hours ago [\#282424](#282424) by [SVT](/forum/user/41145-svt "View SVT's Profile") Replied by *[SVT](/forum/user/41145-svt "View SVT's Profile")* on topic *[Cannot update](/forum/25-install-update/892741-cannot-update#282424 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'")* The Subscription is good until October of 2018: [ ![HikashopSubscription.png](/forum/attachment/41340) ](/forum/attachment/41340 "...bscription.png") - [ ![HikashopSubscription.png](/forum/attachment/41340) ](/forum/attachment/41340 "...bscription.png") [ ](/forum/attachment/41340?download=1 "...bscription.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Mjc0MS1jYW5ub3QtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 9 years 13 hours ago [\#282427](#282427) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot update](/forum/25-install-update/892741-cannot-update#282427 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'")* Hi, Yes but no. You're looking at the subscription for the website p3proswing.com which is attached to the website p3proswing.com with the user account SVT, while you're trying to update on the website p3proswing.com/site3 for which there is a subscription which expired in march and which is attached to the user p3.chuck Change your subscription to p3proswing.com/site3 in your account SVT and refresh the updates on that website and it should then work. The following user(s) said Thank You: [SVT](/forum/user/41145-svt "View SVT's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Mjc0MS1jYW5ub3QtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[SVT](/forum/user/41145-svt "View SVT's Profile")** - [![SVT's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/41145-svt "View SVT's Profile") - [ Offline](/forum/user/41145-svt) Less More - Posts: 14 - Thank you received: 2 - - 9 years 13 hours ago [\#282460](#282460) by [SVT](/forum/user/41145-svt "View SVT's Profile") Replied by *[SVT](/forum/user/41145-svt "View SVT's Profile")* on topic *[Cannot update](/forum/25-install-update/892741-cannot-update#282460 "-- url of the page with the problem -- : www.p3proswing.com/site3 -- HikaShop version -- : 3.2.0 -- Joomla version -- : 3.8.2 -- PHP version -- : 5.6 I have 2 issues: #1 - When I go to the Extensions Page, it shows HikaShop Business - Your license has expired on 01 March 2017, please check your account on hikas... This is NOT the case. We updated our subscription. #2 - When I click the checkbox to update it, I get an error that 'Invalid extension update'")* Awesome.. That did the trick ![:-)](/media/kunena/emoticons/3.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Mjc0MS1jYW5ub3QtdXBkYXRlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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