[Skip to main content](#vessel-content) # PayPal doesn't send shipping details to vendor ## - **[jefit](/forum/user/45748-jefit "View jefit's Profile")** - [![jefit's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/45748-jefit "View jefit's Profile") Topic Author - [ Offline](/forum/user/45748-jefit) Less More - Posts: 47 - Thank you received: 0 - - 8 years 9 months ago [\#287286](#287286) by [jefit](/forum/user/45748-jefit "View jefit's Profile") *[PayPal doesn't send shipping details to vendor](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287286 "-- url of the page with the problem -- : anniemauthor.com/buy-the-book -- HikaShop version -- : HikaShop Starter: 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 -- Browser(s) name and version -- : Version 64.0.3282.140 (Official Build) (64-bit) When the vendor receives an email from PayPal saying he has received payment, the shipping method is "not specified". He can only see the shipping method/cost by accessing the order directly from the backend. Is there some setting that I haven't set properly?")* was created by *[jefit](/forum/user/45748-jefit "View jefit's Profile")* -- url of the page with the problem -- : [ anniemauthor.com/buy-the-book](https://anniemauthor.com/buy-the-book) -- HikaShop version -- : HikaShop Starter: 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 -- Browser(s) name and version -- : Version 64.0.3282.140 (Official Build) (64-bit) When the vendor receives an email from PayPal saying he has received payment, the shipping method is "not specified". He can only see the shipping method/cost by accessing the order directly from the backend. Is there some setting that I haven't set properly? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5MzcwMy1wYXlwYWwtZG9lc250LXNlbmQtc2hpcHBpbmctZGV0YWlscy10by12ZW5kb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 9 months ago [\#287296](#287296) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[PayPal doesn't send shipping details to vendor](/forum/25-install-update/893703-paypal-doesnt-send-shipping-details-to-vendor#287296 "-- url of the page with the problem -- : anniemauthor.com/buy-the-book -- HikaShop version -- : HikaShop Starter: 3.2.2 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 -- Browser(s) name and version -- : Version 64.0.3282.140 (Official Build) (64-bit) When the vendor receives an email from PayPal saying he has received payment, the shipping method is "not specified". He can only see the shipping method/cost by accessing the order directly from the backend. Is there some setting that I haven't set properly?")* Hi, Here is the integration documentation for the PayPal standard API: [ developer.paypal.com/docs/classic/api/me...t\_API\_Operation\_NVP/](https://developer.paypal.com/docs/classic/api/merchant/DoDirectPayment_API_Operation_NVP/) As you'll see, there is no variable for HikaShop to give to PayPal the shipping method selected by the customer during the checkout on your website. The following user(s) said Thank You: [jefit](/forum/user/45748-jefit "View jefit's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5MzcwMy1wYXlwYWwtZG9lc250LXNlbmQtc2hpcHBpbmctZGV0YWlscy10by12ZW5kb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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